Steven Willoby
Jun 2026
Dear Dublin Trails Leadership and Staff, I am writing to express my gratitude for the exceptional work I have seen since the new leadership took over at this facility. I admit I had serious concerns about what happened with my loved one and I have shared those concerns with staff. However, the new administrator assured me she would turn things around, and I am already seeing the positive changes since she assumed her position. There are times when assistance is needed and we have to place our love ones in the hands of others. We become sensitive and more times than less we complain, however when we see the change we must not say nothing, it is important to acknowledge the improvements and the positive actions taken. Your dedication and commitment are commendable. I will continue to keep you in my prayers and hope you are rewarded for your efforts.






