Kellee James
May 2026
Very rude and unprofessional
1 / 6Quick Facts
- Scheduling flexibility
- Care ranges from a few hours to round-the-clock
- Setup speed
- Caregivers arranged within about two days
- Care continuity
- One family received care for over 5 years
What Families Think
Home Instead in Dublin, Georgia is an in-home care agency providing home health and hospice support, with families consistently praising individual caregivers and the office team's responsiveness. The vast majority of the 17 Google reviews are five-star, describing long-term, dependable relationships built through major life events like surgery recovery, stroke rehabilitation, and multi-year hospice care. One reviewer described a negative experience calling staff rude and unprofessional, though this stands apart from the otherwise strongly positive feedback.
The Good
- Caregivers named as compassionate and dependable (Hannah, Wanda, Amaris)
- Office staff responsive to scheduling changes and needs
- Quick matching with suitable caregivers, often within days
- Supported families through surgery recovery, stroke rehab, hospice
- Long-term client relationships spanning years
The Bad
- One report described staff as rude and unprofessional
- No published pricing information available
AI-generated from reviews and community data.
Home Instead is a home care agency serving Dublin, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.5 out of 5 across 17 reviews.
About Home Instead
Home Instead in Dublin, Georgia provides home health and hospice care, delivering in-home assistance to clients recovering from surgery, managing chronic conditions, and navigating end-of-life care. The service model centers on trained caregivers who visit clients' homes on flexible schedules, from a few hours daily to round-the-clock support depending on need.
Families consistently praise the quality and reliability of individual caregivers, naming staff like Hannah, Wanda, and Amaris as compassionate, professional, and dependable. Beyond direct care, the Dublin office team earns strong marks for responsiveness, flexibility with scheduling changes, and the ability to match families with suitable caregivers quickly. One family wrote that Home Instead "is a godsend for anyone needing to find caregiving support." Clients report feeling comfortable with their assigned caregivers and appreciated the way the service reduces the burden of vetting care providers themselves.
The service has supported families through significant milestones, post-surgical recovery, major stroke rehabilitation, and multi-year hospice care. Staff across both caregiving and office roles demonstrate genuine investment in client wellbeing, adapting to changing needs and honoring the dignity of those in their care.
Home Instead Dublin holds a 4.5 out of 5 rating based on 17 Google reviews, nearly all five-star assessments reflecting long-term client relationships and consistent satisfaction.
Types of Care at Home Instead
At-Home Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Home Instead
4.5overall · 17 ratings combined
4.5★ on Google (17)
David Mullis
Apr 2026
Typically do not review but had an encounter this morning with a caregiver at walmart Adrienne Pope. We are visiting family and getting the house ready as we are moving to Dublin in July. My mother wandered as I turned my back momentarily and I could not find her. Finally located her with Mrs. Pope who had her sitting on a bench in the shoe section. Mother was laughing and holding her handing as she was patiently trying to get information. I told her thank you and my mother refused to let go of her hand. This woman walked with us all over the store to appease mother. She was kind, patient and a blessing. I had not heard the best reviews about this particular company, as I am in the process of hiring someone as she will need full time care once we move. However wherever Mrs. Pope is we will follow. God bless.
Suella Mullis
Mar 2026
The staff and caregivers at Home Instead have all been very easy to work with and have always provided excellent care. I have used them for a couple of years for my husband and have been very pleased. My current caregiver, Amaris, is caring, gentle and dependable and my husband enjoys her company. I have recommended them to my friends that need the services they provide.
Sunny J
Jan 2026
Home Instead is a godsend for anyone needing to find caregiving support for their loved ones. I reached out to them in panic mode and within 2 days they had us set up with caregivers to come every day while I work from home. They are so flexible, and everyone I’ve talked to from office support to our wonderful friends who spend time with us in-home have been wonderful. They’re responsive, trustworthy and SO KIND. Don’t hesitate to reach out to them. Jessica, Ashley and Amanda have been wonderful to work with and Mary, Tabitha and Maria are angels on earth. Thank you, Home Instead!
Bryant Brazeal
Jan 2026
Home Instead (Dublin) has been taking care of my mother post-surgical recovery for the last 3 weeks, and it has been an EXCEPTIONAL and EXCELLENT experience. The home health aide (Hannah) has been exceptionally professional, compassionate, attentive, courteous, and respectful, and me and my siblings believe that having her attend to our mother has greatly contributed to her recovery. My family is so grateful for Home Instead and the services and care they (and their employees) have provided to our family. If it were possible to give 10 stars, it wouldn't represent how appreciative we are to have Home Instead as a part of the Dublin, GA community. And again, Hannah...thank you for the work you've done and continue to do to support our mother's recovery.
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
Where is Home Instead located?
Home Instead is located at 1101-K2, Hillcrest Pkwy in Dublin, Georgia.
What do families say about Home Instead?
Home Instead in Dublin, Georgia is an in-home care agency providing home health and hospice support, with families consistently praising individual caregivers and the office team's responsiveness. The vast majority of the 17 Google reviews are five-star, describing long-term, dependable relationships built through major life events like surgery recovery, stroke rehabilitation, and multi-year hospice care. One reviewer described a negative experience calling staff rude and unprofessional, though this stands apart from the otherwise strongly positive feedback.
How can families visit Home Instead?
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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