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Desert Horizon Residential Care

15952 Condor Rd

4.3(16 ratings)· Victorville average: 3.9

Desert Horizon Residential Care — photo 11 / 5

Quick Facts

Total units
8
Licensed capacity
8 residents

California CDSS

Licensed operator
Desert Horizon Residential Care
Care setting
Small residential care home, not large facility
Owner involvement
Owner personally manages resident care and communication
Hospice care experience
Facility has supported residents through hospice and end-of-life care

What Families Think

Most reviewers describe Desert Horizon as a small, home-like assisted living facility where the owner and staff provided attentive, compassionate hospice and daily care, especially praising communication and cleanliness. However, one detailed negative review raises serious concerns about understaffing at night, unsanitary kitchen conditions, and a disturbing interaction with the owner, which stand in stark contrast to the other accounts.

The Good

  • Multiple families praise loving, compassionate hospice-level care
  • Owner personally available to answer questions and updates
  • Reviewers describe the home as clean and well-kept
  • Caregivers described as attentive to individual resident needs
  • Reasonable pricing compared to hourly private caregivers

The Bad

  • One report of nighttime call-outs going unanswered
  • One report of unsanitary kitchen and dog waste in halls
  • One report contradicting advertised activities and nutrition services
  • One troubling account of an inappropriate remark from the owner

AI-generated from reviews and community data.

About Desert Horizon Residential Care

Desert Horizon Residential Care is an assisted living facility in Victorville, California, providing support for retirees and seniors who require assistance with daily living activities and health monitoring.

The community offers customizable assisted living services tailored to the personal needs of each resident. Nutritional support is a key focus, with meals and snacks provided and customized to suit individual dietary needs.

Desert Horizon Residential Care emphasizes creating a home-like environment where residents feel cared for and supported in their daily lives.

Types of Care

Assisted Living

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Reviews

4.3overall · 16 ratings combined

4.3★ on Google (16)

Kathy Milson

Nov 2025

via Google

My mom had the opportunity to have Angela has her hospice nurse. She bonded with Angela immediately. We were looking for 24 hour care for our mom because she was rapidly declining. Angela let my brother and I come over at 11 am one morning for a tour. It was very evident that Desert Horizon Residential Care was going to be a perfect place for mom. It was clean, organized, and we could feel the love and support from Angela and her staff. We brought are mom over five hours later the same day. The hourly cost for caregivers for 24 hours was going to be outrageous. The price was very reasonable at Desert Horizon and it gave my family a peace and comfort knowing that our mom was truly not alone and was cared for with love and compassionate people.

Vickie Selle

Feb 2025

via Google

In December of 2023 we had to make the hard decision to move my mom to a Residential Care Facility. She was at the point that she needed 24 hour care. We visited several care facilities. The owner of Desert Horizon, Angela was the only one that called us back and spent the time answering any and all of our questions. So we moved mom into Desert Horizon Residential Care Facility. The best decision we ever made. Angela (the owner) is always available to anwer questions or just let you know what's going on with your loved one. All the caregivers are fantastic. I never had a complaint of the care my mom received. They were all caring, loving and so helpful to my mom's needs. My mom passed into the arms of Jesus in January 2025. If anyone is looking for a place for a loved one that needs 24 hour care I would highly recommend Desert Horizon Residential Care Facility. They take great care of all the residents and the house is always very clean and well taken care of. God Bless Vickie Selle

Karen Flynn

Jun 2024

via Google

Our Mother Ingrid was treated with such Love, care and respect untill the day God took her into he's loving arms. Thank you so very much to all the compassionate staff at Desert Horizon Residential Care. Love Pat, Karen and family

Rodney Kent

Apr 2024

via Google

My mother-in-law resided here, unfortunately. Her daughter sought out the most affordable place for her to live. In my view, Desert Horizons does not meet the standards of a professional care facility. During my visits, I observed that the owner and her daughter manage an understaffed facility while also breeding dogs on the premises. The conditions were distressing: dog waste in the halls, right in front of the elderly residents’ bedroom doors. On one occasion, the owner interrupted a conversation I was having during my visit. She proceeded to discuss “other options” besides living in a care facility. Shockingly, she expressed that she would prefer assistance with suicide rather than living in such a manner. It’s essential to note that I was visiting my mother-in-law, who is on hospice care. I firmly told the owner that this conversation was inappropriate and that she should leave. Key Concerns: Lack of 24-Hour Care: Residents call out for help at night, but nobody responds. Misleading Information: The website claims a staffed nutritionist, but in reality, caregivers prepare and cook the food. The quality of the food is far from what’s advertised. Unsanitary Conditions: The kitchen is in a deplorable state, with an unclean floor and a lack of proper hygiene. It urgently needs inspection. False Activities Listing: Despite promises of spa days, family nights, and crafts, all residents remain confined to their rooms, resulting in a depressing atmosphere. Thankfully, my mother-in-law was able to escape this distressing situation and find a better place. 🙏

William Henning

Dec 2021

via Google

My mother lived at Desert Horizon for over a year. I can’t give enough praise for the excellent care she received during her stay. 100% of the staff cared for her as if she was their own mother. Communication with Angela and Kelsie was excellent. It is so comforting to have a loved on in a facility you can count on for every detail.

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Frequently Asked Questions

What types of care does Desert Horizon Residential Care offer?

Desert Horizon Residential Care offers Assisted Living.

Where is Desert Horizon Residential Care located?

Desert Horizon Residential Care is located at 15952 Condor Rd in Victorville, California.

What do families say about Desert Horizon Residential Care?

Most reviewers describe Desert Horizon as a small, home-like assisted living facility where the owner and staff provided attentive, compassionate hospice and daily care, especially praising communication and cleanliness. However, one detailed negative review raises serious concerns about understaffing at night, unsanitary kitchen conditions, and a disturbing interaction with the owner, which stand in stark contrast to the other accounts.

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