MyLivingChoice

Denali Center

1510 19th Avenue

4.5(32 ratings)· Fairbanks average: 4.4

Denali Center, photo 11 / 5

Quick Facts

Total units
71
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
71
Location
Directly connected to Fairbanks Memorial Hospital
Care philosophy
Organized into small neighborhoods, not one large ward
Pet policy
Visiting pets welcome throughout the facility

What Families Think

Most reviewers describe Denali Center as a caring, warm skilled nursing facility where staff go out of their way for residents, though one reviewer described a very different, distressing experience involving neglect and mistreatment. Feedback is mixed but skews positive overall, with praise for kindness and attentiveness balanced against a serious one-off complaint and mild notes about food and activities.

The Good

  • Staff described as kind, sincere, and attentive
  • Homelike neighborhood setup with dining and activity areas
  • Bright, welcoming environment with plants and art
  • Visiting pets welcome for residents
  • Encourages family visits and social engagement

The Bad

  • One report of neglect, being denied showers, and abusive treatment
  • One report of meals not matching medically ordered choices
  • One reviewer noted bland food
  • One reviewer wanted more outings for residents

AI-generated from reviews and community data.

Denali Center is a senior living community in Fairbanks, Alaska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 32 reviews.

About Denali Center

Denali Center is a skilled nursing facility offering short- and long-term care in Fairbanks, Alaska. The 90-bed facility opened in 1994 and is located adjacent to Fairbanks Memorial Hospital, connected by an internal corridor.

The center practices the Eden Principles, creating a homelike environment within the facility. Staff organize residents into neighborhoods, each with its own dining room and activity area, supplemented by a main dining space. These neighborhoods are designed to reflect the interests and needs of residents, with an emphasis on creating a sense of community and personal connection.

The facility features plants throughout, welcomes visiting pets, and maintains a warm, welcoming atmosphere that encourages interaction across generations. Residents have access to daily activities, on-site shopping options, and a dedicated space for worship. Staff are described as highly skilled and compassionate, committed to meeting residents' needs while respecting their privacy and individuality.

Family visits and social engagement are actively encouraged as part of the care philosophy at Denali Center.

Types of Care at Denali Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly

Activities

  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Denali Center

4.5overall · 32 ratings combined

4.5★ on Google (32)

Wayne Vaughan

Jan 2024

via Google

I was on my back for three months under there care, they were very mean to me toward the end of my stay there. I couldn't sleep at night because of all the yelling and screaming going on. We didn't get what we ordered on the menu many times, because the kitchen staff and the day nurses wouldn't follow our medically chose choices. Very abusive towards me, wouldn't allow me to take a shower for three weeks. Kicked me out the door to Rescue mission. I don't recommend this place to anyone, it was like an insane asylum!

twig nation

May 2021

via Google

They are so nice here I am grateful that my grandma is here getting better and the people that work here are so amazing 💚❤️💙

Karen Welch

Feb 2021

via Google

I can't say enough good things about this facility they have melted my heart with kindness and sincerity and teaching me about how they're caring for my mother I give this facility 100 out of a hundred I'm so thankful for them all

Bobby Dorton

Oct 2018

via Google

Take good care of guest but the food taste bland and should have more field trips for the elders but nice service

ohmyheck31

Sep 2018

via Google

They take good care of my friend here at the Center. Smiling, helpful, friendly, and caring staff in a facility with lots of light and wood, art and people.

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Government Inspection History

5 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 20, 2026Fire Safety StandardHealth Standard15 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Mar 6, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2026

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

Jan 10, 2025Fire Safety StandardHealth Standard22 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2025

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2025

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025

Jun 28, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2024

Dec 19, 2023Health Complaint1 citation
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024

Jun 30, 2023Fire Safety StandardHealth Standard12 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2023

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2023

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2023

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2023

  • Provide at least two remote exits on each floor or fire section of the building.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 24, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 24, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Denali Center offer?

Denali Center offers Skilled Nursing / Long Term Care.

Is Denali Center pet friendly?

Yes. Denali Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Denali Center located?

Denali Center is located at 1510 19th Avenue in Fairbanks, Alaska.

What do families say about Denali Center?

Most reviewers describe Denali Center as a caring, warm skilled nursing facility where staff go out of their way for residents, though one reviewer described a very different, distressing experience involving neglect and mistreatment. Feedback is mixed but skews positive overall, with praise for kindness and attentiveness balanced against a serious one-off complaint and mild notes about food and activities.

How did Denali Center do on recent health and safety inspections?

Denali Center had 5 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Denali Center?

Submit the Request Information form on this page to connect with Denali Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Denali Center? Claim this listing to update photos, pricing, and details. It's free.

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