MyLivingChoice

DeGraff Rehabilitation & Skilled Nursing Facility

445 Tremont Street

3.4(15 ratings)

DeGraff Rehabilitation & Skilled Nursing Facility — photo 11 / 4

Quick Facts

Total units
80
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
80
Hospital affiliation
Connected to Millard Fillmore Suburban Hospital care

What Families Think

Reviews of DeGraff Rehabilitation & Skilled Nursing Facility are sharply divided: several families describe excellent rehab therapy and attentive care after surgery, while others report serious neglect, infrequent bathing, and unresponsive staff. The wide gap between five-star and one-star experiences suggests care quality may vary significantly depending on the unit or shift.

The Good

  • Physical and occupational therapy praised as excellent
  • Successful medication adjustments for congestive heart failure
  • Specific staff members singled out for going above and beyond
  • Positive rehab outcomes after major surgery reported

The Bad

  • Multiple reports of residents left sitting in soiled clothing for hours
  • Several reviewers say showers happen only about once a week
  • Reports of rude, dismissive, or inattentive staff behavior
  • One report of items being stolen from a resident's room
  • No published pricing information available

AI-generated from reviews and community data.

About DeGraff Rehabilitation & Skilled Nursing Facility

DeGraff Rehabilitation & Skilled Nursing Facility is a skilled nursing / long term care community in North Tonawanda, New York. The community is licensed for up to 80 residents.

Families rate DeGraff Rehabilitation & Skilled Nursing Facility 3.4 out of 5 based on 15 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 15 ratings combined

3.4★ on Google (15)

Vinnie Gonzalez

May 2026

via Google

They're killing the patients here. My poor grandmother sadly stays here and we are faced with problems such as her room being left filthy from the staff for us to have to clean up after, my grandmother literally sitting in feces for extended periods of time, staff making off hand remarks about us/our loved one if you ask them to actually do a job instead of standing around laughing all day, etc. You definitely get the feel that the patients are treated more like a burden than anything else. Call lights are lit up outside patients rooms constantly while they literally cry out for help with whatever they need while staff sit just a few feet away behind the counters not paying them any mind and usually talking and laughing amongst themselves. There are a few genuinely good and kind people that work here but from what I've personally seen many of them do not belong anywhere near the elder care field. Whether it be because they neglect patients or are simply volatile people. I wouldn't trust this place to care for a pet rock let alone a human being. So please if you have the option to send your loved one anywhere else please try to do so. I hope this place falls under investigation ASAP before the unfortunate elders are subject to anymore abuse.

Michael Davidson

Apr 2026

via Google

Arguably the best skilled nursing rehab center in the area. I spent a couple weeks here after a major surgery. Now I'll say I've seen loved ones in nursing homes, and had friends and family who've worked at them. I definitely saw, and heard (1st hand accounts of) many things I didn't like. Im happy to report that my experience at DeGraff was way better then expected. I didn't have a bad caregiver. Everyone was competent to excellent. The physical/occupational therapy staff was great. Really great! Even the food and kitchen staff exceeded expectations! Big kudos to Rachel and especially Shae who went above and beyond for me. I highly recommend this facility

Ella Marie

Dec 2025

via Google

My sister just visited Would not recommend bringing your family members here to live, from what we have seen, they don't get proper care, the staff are incredibly rude and inconsiderate of the patients. They Will leave them sitting soiled and wet for hours at a time and if you say something they give you rude looks and comments. They barley take showers it's rare if they get them once a week ! Maybe 2 good aids out of all of them even they would complain ! Just very poor place overall.

Mish

Oct 2025

via Google

DO NOT send your loved one to live here. They will not get nutritious meals they will not be cared for. Things will be stolen staff will lay in patients beds and neglect them. They are showered ONCE. a week. This place is an absolute disaster aside from maybe 2 or 3 staff members and should be shut down!

J S

Sep 2025

via Google

A few years back my dad was in the rehab center amd was treated great. They got him back to where he was and they adjusted his medications because of congestive heart failure and swelling legs. He was back on all his original meds and added ones to adjust things, and then he could come home. Im trying to get him back in there as i type. The hospital sent him to a dump hole that we are trying to get him out of. I will mever send either parent to anywhere but degraff

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Frequently Asked Questions

What types of care does DeGraff Rehabilitation & Skilled Nursing Facility offer?

DeGraff Rehabilitation & Skilled Nursing Facility offers Skilled Nursing / Long Term Care.

Where is DeGraff Rehabilitation & Skilled Nursing Facility located?

DeGraff Rehabilitation & Skilled Nursing Facility is located at 445 Tremont Street in North Tonawanda, New York.

What do families say about DeGraff Rehabilitation & Skilled Nursing Facility?

Reviews of DeGraff Rehabilitation & Skilled Nursing Facility are sharply divided: several families describe excellent rehab therapy and attentive care after surgery, while others report serious neglect, infrequent bathing, and unresponsive staff. The wide gap between five-star and one-star experiences suggests care quality may vary significantly depending on the unit or shift.

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Nearby Communities

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