marie
Dec 2025
Let me start off by saying that this facility is clean, and there were some really nice nurses who cared for my mom. Otherwise, I'd give it a one star based off the director/admin. My problem is the admin at the time was very unhelpful. For context, my mom was in this rehab because she had a jejunal feeding tube inserted. I get a call from the admin/director in the afternoon saying they're releasing my mom the next day. With no prior warning that's what their plan was. I hadn't gotten any updates prior either saying if everything keeps going well, we are looking into releasing her in the next few days. I said " I need to get her home care set up- home health care set up, her feeding supply, and equipment first". After some back and forth, with her saying that my mother was coherent and wanted to give her autonomy. Apparently my mom had told them she wanted to go home, and hadn't told me. I understand that, but I would at least give the caregiver a heads up to make arrangements , and not just a one day notice knowing she's dependent on a feeding tube for nourishment. She eventually compromised and gave me a couple weeks since my mom was on antibiotics for a feeding tube infection. I literally walked into her room, smelled it, and looked at the tube site, it was very irritated and swollen. I told my mom you need to tell the nurse to look at this. I would've thought they would've noticed before me because it was obvious. Also- when they released her, they kept all the remaining medication, which was very strange to me considering my mom's insurance paid for it. Why couldn't they repackage it and that way i would at least have a few day's worth before I had to get refills. My mom was at another rehab in Gulf Breeze, and that's what they did, repackaged the patient's remaining medication. This place gave me prescriptions. Which means that night, i had to rush over to the pharmacy and pickup her meds because most of them were daily medicine.
