Customcare Home Health Services INC
8837 Elk Grove Blvd, Suite A
Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2015
Home Health Compare
Customcare Home Health Services INC is a home health agency serving Elk Grove, California offering Home Health.
About Customcare Home Health Services INC
Customcare Home Health Services INC is a Medicare-certified home health agency serving Elk Grove, CA and has been Medicare certified since 2015. Services offered in the home include skilled nursing, physical therapy and medical social services. The agency is privately owned.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Customcare Home Health Services INC
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Medicare Quality of Care
Customcare Home Health Services INC is a Medicare-certified home health agency (certified since 2015). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Medical social services
What patients say
- Would definitely recommend the agency76%US 79%
- Rated their overall care 9 or 10 out of 1083%US 85%
- Care was given in a professional way96%US 89%
- The team communicated well93%US 86%
- The team discussed medicines, pain and home safety83%US 82%
10 completed patient surveys, 18% response rate.
Hospital outcomes
- Discharged to the community77%US 80%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients who had a fall with major injury (lower is better)0%US 1%
Service area
Customcare Home Health Services INC reports serving 32 ZIP codes, including Sacramento, Elk Grove, Lodi, Carmichael, Citrus Heights, Fair Oaks, Folsom, Galt, Jackson, Mather and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059666. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Customcare Home Health Services INC offer?
Customcare Home Health Services INC offers Home Health.
Where is Customcare Home Health Services INC located?
Customcare Home Health Services INC is located at 8837 Elk Grove Blvd, Suite A in Elk Grove, California.
Does Medicare cover care from Customcare Home Health Services INC?
Yes. Customcare Home Health Services INC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Customcare Home Health Services INC?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Customcare Home Health Services INC?
Submit the Request Information form on this page to connect with Customcare Home Health Services INC and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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