MyLivingChoice

Crowne Health Care of Fort Payne

403 13th Street Northwest

3.7(39 ratings)

Crowne Health Care of Fort Payne, photo 11 / 2

Quick Facts

Total units
123
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
123
Ownership
Family-owned, single-site operator
Rating
CMS Five-Star rated skilled nursing facility
Care coordination
Licensed social worker coordinates care with families
Nursing coverage
Nurses and medical staff available around the clock

What Families Think

Crowne Health Care of Fort Payne is a family-owned skilled nursing facility offering short- and long-term rehab care. Reviewers consistently praise the nursing staff's compassion and dedication, but multiple reports raise serious concerns about cleanliness, staffing shortages in support departments, and quality of care on certain floors.

The Good

  • Nursing staff praised as caring and respectful
  • Rehabilitation services for PT, OT, and speech
  • Family-owned with personalized, home-like feel
  • CMS Five-Star rated facility
  • Social worker helps coordinate family care

The Bad

  • Understaffed dietary, laundry, and housekeeping departments
  • One report of a filthy, urine-smelling room
  • One report of bedsores developing during stay
  • One report of missing or stolen belongings

AI-generated from reviews and community data.

Crowne Health Care of Fort Payne is a senior living community in Fort Payne, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.7 out of 5 across 39 reviews.

About Crowne Health Care of Fort Payne

Crowne Health Care of Fort Payne is a skilled nursing facility in Fort Payne, Alabama, offering short-term and long-term care with a focus on physical, occupational, and speech rehabilitation services. The family-owned facility is certified for Medicare and Medicaid and holds a CMS Five-Star rating.

The facility provides personalized care plans through a team of nurses and medical staff available around the clock. Rehabilitation services are designed to help residents recover from surgery, injury, or stroke, with skilled therapists working to restore function and independence. Care services include assistance with activities of daily living, mobility support, and therapeutic interventions tailored to individual needs.

Therapy offerings include physical therapy, occupational therapy, and speech therapy, all aimed at helping residents regain strength, mobility, and independence. The facility employs qualified RNs, LPNs, and certified nursing assistants, along with a licensed social worker on staff who works with families to coordinate care and provide education and support to caregivers.

Daily activities and social engagement are central to life at the facility. Residents participate in planned activities ranging from parades and paint parties to fishing trips and shopping outings, with options for quieter pursuits in their rooms or on the screened patio. Dining features Southern-inspired, home-style cooking developed with consultation from a registered dietician to ensure balanced, nutritious meals.

The facility maintains a secure and comfortable environment designed to foster privacy, independence, and personal attention. Staff receive ongoing in-service educational training to better meet resident needs. The facility accepts Medicare, Medicaid, some HMOs, and supplemental or long-term care insurance.

Types of Care at Crowne Health Care of Fort Payne

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Transportation Services

Activities

  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Crowne Health Care of Fort Payne

3.7overall · 39 ratings combined

3.7★ on Google (39)

Britney

Apr 2026

via Google

If I could give this place, no stars I would this is the most unresponsible place I’ve ever see. Not only my love one not get taken care of while he was there they stole his shoes his clothes. That was the most laziest bunch I’ve ever seen in my life ,that would be the second floor their was a few good ones there that was wonderful, but I can’t say that about the others. We got other people’s clothes. I do not suggest putting any of your family in there, even if you dislike them.

Roger Tidmore

Jan 2026

via Google

Great staff caring team will and ready to assist you in anyway manger staff great and helpful in anyway if I need care like they offer I'll go back thanks team

Geanie Pettry

Sep 2025

via Google

My husband was sent there from the Dekalb Hospital. His room on the 2nd floor smelled of urine and the social worker stated she hoped he could get along with his roommate because he could be not nice. I demanded my husband be moved to another room which he was. The other room which was still on the second floor was better. I had to get them to fix the TV since the control box was hanging off the wall. He was there for PT/OT. The 1st floor looks great but the 2nd is filthy and wreaks of urine. He was left in his bed and developed bedsores. I had him discharged in 2 weeks and his aide was refusing to put him in the car but when I complained to the front desk she did. This is a horrible place. The bldg is old and the entire place needs an upgrade.

David Allmon

Jun 2025

via Google

Great nursing staff! Always try to solve the problem and treat people like people and not just a number. The dietary, laundry, and housekeeping staff are always so short handed and unfortunately it shows, but really can’t blame them. People simply don’t want to work

amy buchanan

May 2025

via Google

From the time my aunt got here until the end they have treated her with outmost respect and love. The staff cares and is respectful and makes you feel so at home. They have always gone above and beyond to help and provide wonderful care. Would definetly recommend to anyone looking for help with your loved one.

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Government Inspection History

3 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 14, 2019Fire Safety StandardHealth Standard4 citations
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019

Sep 13, 2018Fire Safety StandardHealth StandardNo citations
Aug 24, 2017Fire Safety StandardHealth Standard7 citations
  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2017

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2017

  • Store, cook, and serve food in a safe and clean way.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 28, 2017

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2017

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2017

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2017

  • Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 28, 2017

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crowne Health Care of Fort Payne offer?

Crowne Health Care of Fort Payne offers Skilled Nursing / Long Term Care.

Where is Crowne Health Care of Fort Payne located?

Crowne Health Care of Fort Payne is located at 403 13th Street Northwest in Fort Payne, Alabama.

What do families say about Crowne Health Care of Fort Payne?

Crowne Health Care of Fort Payne is a family-owned skilled nursing facility offering short- and long-term rehab care. Reviewers consistently praise the nursing staff's compassion and dedication, but multiple reports raise serious concerns about cleanliness, staffing shortages in support departments, and quality of care on certain floors.

How did Crowne Health Care of Fort Payne do on recent health and safety inspections?

Crowne Health Care of Fort Payne had 3 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crowne Health Care of Fort Payne?

Submit the Request Information form on this page to connect with Crowne Health Care of Fort Payne and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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