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Crowne Health Care of Fort Payne

403 13th Street Northwest

3.7(39 ratings)

Crowne Health Care of Fort Payne — photo 11 / 2

Quick Facts

Total units
123
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
123
Ownership
Family-owned, single-site operator
Rating
CMS Five-Star rated skilled nursing facility
Care coordination
Licensed social worker coordinates care with families
Nursing coverage
Nurses and medical staff available around the clock

What Families Think

Crowne Health Care of Fort Payne is a family-owned skilled nursing facility offering short- and long-term rehab care. Reviewers consistently praise the nursing staff's compassion and dedication, but multiple reports raise serious concerns about cleanliness, staffing shortages in support departments, and quality of care on certain floors.

The Good

  • Nursing staff praised as caring and respectful
  • Rehabilitation services for PT, OT, and speech
  • Family-owned with personalized, home-like feel
  • CMS Five-Star rated facility
  • Social worker helps coordinate family care

The Bad

  • Understaffed dietary, laundry, and housekeeping departments
  • One report of a filthy, urine-smelling room
  • One report of bedsores developing during stay
  • One report of missing or stolen belongings

AI-generated from reviews and community data.

About Crowne Health Care of Fort Payne

Crowne Health Care of Fort Payne is a skilled nursing facility in Fort Payne, Alabama, offering short-term and long-term care with a focus on physical, occupational, and speech rehabilitation services. The family-owned facility is certified for Medicare and Medicaid and holds a CMS Five-Star rating.

The facility provides personalized care plans through a team of nurses and medical staff available around the clock. Rehabilitation services are designed to help residents recover from surgery, injury, or stroke, with skilled therapists working to restore function and independence. Care services include assistance with activities of daily living, mobility support, and therapeutic interventions tailored to individual needs.

Therapy offerings include physical therapy, occupational therapy, and speech therapy, all aimed at helping residents regain strength, mobility, and independence. The facility employs qualified RNs, LPNs, and certified nursing assistants, along with a licensed social worker on staff who works with families to coordinate care and provide education and support to caregivers.

Daily activities and social engagement are central to life at the facility. Residents participate in planned activities ranging from parades and paint parties to fishing trips and shopping outings, with options for quieter pursuits in their rooms or on the screened patio. Dining features Southern-inspired, home-style cooking developed with consultation from a registered dietician to ensure balanced, nutritious meals.

The facility maintains a secure and comfortable environment designed to foster privacy, independence, and personal attention. Staff receive ongoing in-service educational training to better meet resident needs. The facility accepts Medicare, Medicaid, some HMOs, and supplemental or long-term care insurance.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 39 ratings combined

3.7★ on Google (39)

Britney

Apr 2026

via Google

If I could give this place, no stars I would this is the most unresponsible place I’ve ever see. Not only my love one not get taken care of while he was there they stole his shoes his clothes. That was the most laziest bunch I’ve ever seen in my life ,that would be the second floor their was a few good ones there that was wonderful, but I can’t say that about the others. We got other people’s clothes. I do not suggest putting any of your family in there, even if you dislike them.

Roger Tidmore

Jan 2026

via Google

Great staff caring team will and ready to assist you in anyway manger staff great and helpful in anyway if I need care like they offer I'll go back thanks team

Geanie Pettry

Sep 2025

via Google

My husband was sent there from the Dekalb Hospital. His room on the 2nd floor smelled of urine and the social worker stated she hoped he could get along with his roommate because he could be not nice. I demanded my husband be moved to another room which he was. The other room which was still on the second floor was better. I had to get them to fix the TV since the control box was hanging off the wall. He was there for PT/OT. The 1st floor looks great but the 2nd is filthy and wreaks of urine. He was left in his bed and developed bedsores. I had him discharged in 2 weeks and his aide was refusing to put him in the car but when I complained to the front desk she did. This is a horrible place. The bldg is old and the entire place needs an upgrade.

David Allmon

Jun 2025

via Google

Great nursing staff! Always try to solve the problem and treat people like people and not just a number. The dietary, laundry, and housekeeping staff are always so short handed and unfortunately it shows, but really can’t blame them. People simply don’t want to work

amy buchanan

May 2025

via Google

From the time my aunt got here until the end they have treated her with outmost respect and love. The staff cares and is respectful and makes you feel so at home. They have always gone above and beyond to help and provide wonderful care. Would definetly recommend to anyone looking for help with your loved one.

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Frequently Asked Questions

What types of care does Crowne Health Care of Fort Payne offer?

Crowne Health Care of Fort Payne offers Skilled Nursing / Long Term Care.

Where is Crowne Health Care of Fort Payne located?

Crowne Health Care of Fort Payne is located at 403 13th Street Northwest in Fort Payne, Alabama.

What do families say about Crowne Health Care of Fort Payne?

Crowne Health Care of Fort Payne is a family-owned skilled nursing facility offering short- and long-term rehab care. Reviewers consistently praise the nursing staff's compassion and dedication, but multiple reports raise serious concerns about cleanliness, staffing shortages in support departments, and quality of care on certain floors.

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