MyLivingChoice

Crown Pointe Estates

1400 7th Avenue Se

4(8 ratings)

Crown Pointe Estates, photo 1

Quick Facts

Total units
99
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
99
Ownership
Faith-based nonprofit health ministry
Care structure
Multiple care levels with transitions on one campus
Community layout
Central shared hub connecting all care levels

What Families Think

Crown Pointe Estates draws mixed feedback: some families praise the staff's communication and the lively, social atmosphere, while others report serious concerns about basic care and cleanliness. It's a skilled nursing/long-term care community operated as part of a faith-based, nonprofit health system in Sioux Center, Iowa.

The Good

  • Staff keeps families well informed on care
  • Residents described as active and happy
  • Vibrant shared space (Main Street) for socializing
  • Staff patient in helping new residents adjust

The Bad

  • Several reviewers reported subpar personal care and hygiene neglect
  • One report of unclean living space for a resident
  • One report of restrictive mail-handling policy

AI-generated from reviews and community data.

Crown Pointe Estates is a senior living community in Sioux Center, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 8 reviews.

About Crown Pointe Estates

Crown Pointe Estates Care Center is a senior living community in Sioux Center, Iowa, offering care at multiple levels to support residents' varying needs and preferences. The community provides a continuum of care with smooth transitions between different care levels, allowing residents to move as their circumstances change.

The campus is designed as a vibrant, welcoming environment that encourages residents to stay active, social, and independent. Main Street serves as the heart of the community, designed to unite all care levels into a shared space where friendships form and residents reconnect with one another. The community emphasizes connection and privacy in balance, with residents supported by compassionate staff while maintaining the ability to make their own choices.

Crown Pointe Estates focuses on creating a life of purpose and dignity for its residents. The community tailors experiences to meet individual needs and preferences, helping residents determine the right balance of independence and assistance based on their personal situation. Staff members are committed to providing the attention and care necessary to support each resident's wellbeing.

Types of Care at Crown Pointe Estates

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Crown Pointe Estates

4overall · 8 ratings combined

4★ on Google (8)

Lelahni Plasier

Feb 2024

via Google

I would caution against sending your loved ones here. The level of care is subpar. My father's room is not cleaned to a normal standard, his nails and hair have not been attended to. Despite being in full care, they struggle to do the minimum, such as ensuring his room is clean and his nails are cut. When sending mail, Rachael van Gorp stated that ALL mail to my father must be signed for; tracking is not enough. Regular mail seems to arrive, but care packages do not. This raises questions about the handling of care packages. I'll leave that for you to decide. It's ridiculous, and I would not recommend this place.

Sarah SaunchGrl

May 2023

via Google

What a gorgeous facility and the residents look so happy, so many activity options becoming available in/on main st

Dawn Bonnema

May 2020

via Google

Has been so good to know mom is being well cared for, very good about keeping in touch with the family, best nursing home we've found!

Wanda Vande Kieft

Aug 2017

via Google

My Dad recently became a resident of Royale Meadows. They have been wonderful to him. He had difficulty getting adjusted but they have been patient

Matthew Berkenpas

Dec 2016

via Google

Avoid sending your loved ones here at all costs. We couldn't wait for the day that my grandmother could transfer out. She received some of the worst care I have ever witnessed. Try Prairie Ridge in Orange City or Hillcrest in Hawarden for a much better alternative.

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Government Inspection History

4 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 26, 2025Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2025

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2025

Aug 1, 2024Fire Safety StandardHealth Standard11 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024

Sep 27, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 24, 2023

May 11, 2023Fire Safety StandardHealth Standard10 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crown Pointe Estates offer?

Crown Pointe Estates offers Skilled Nursing / Long Term Care.

Where is Crown Pointe Estates located?

Crown Pointe Estates is located at 1400 7th Avenue Se in Sioux Center, Iowa.

What do families say about Crown Pointe Estates?

Crown Pointe Estates draws mixed feedback: some families praise the staff's communication and the lively, social atmosphere, while others report serious concerns about basic care and cleanliness. It's a skilled nursing/long-term care community operated as part of a faith-based, nonprofit health system in Sioux Center, Iowa.

How did Crown Pointe Estates do on recent health and safety inspections?

Crown Pointe Estates had 4 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crown Pointe Estates?

Submit the Request Information form on this page to connect with Crown Pointe Estates and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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