MyLivingChoice

Crescent Care

180 South State Street

4.6(60 ratings)· Elgin average: 4.2

Crescent Care, photo 11 / 5

Quick Facts

Total units
88
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
88
Visitor entry
Photo ID check-in required for all visitors

What Families Think

Most reviewers describe Crescent Care as a small, close-knit skilled nursing facility where staff are friendly, attentive, and go out of their way to support residents through rehab and long-term care. A minority of reviewers report serious lapses in basic care, including neglected hygiene and infection-control issues, suggesting an inconsistency tied to staffing and shift.

The Good

  • Staff repeatedly described as warm and caring
  • Small community feel where residents are known by name
  • Multiple stories of residents regaining mobility via PT
  • Recent renovations with new paint and flooring
  • Photo ID visitor check-in adds a security layer
  • Activities director praised for engaging programming

The Bad

  • One detailed report of unsanitary conditions and untreated flu exposure
  • One report of neglected hygiene: wet sheets, infrequent diaper changes
  • One reviewer noted care quality varies sharply by staff shift
  • One reviewer flagged weaker attentiveness for non-English speakers

AI-generated from reviews and community data.

Crescent Care is a senior living community in Elgin, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 60 reviews.

About Crescent Care

Crescent Care of Elgin is a skilled nursing facility in Elgin, Illinois, offering skilled nursing, post-hospital care, rehabilitation, and long-term care services. The community is designed to help guests recover, feel comfortable, and move forward with confidence following hospital stays or during periods requiring ongoing medical support.

The facility provides supportive care after hospitalization, including nursing services, rehabilitation therapy, and discharge planning to assist guests in working toward safe transitions. Whether guests are rebuilding strength through therapy or seeking a long-term care setting, the community aims to create an environment where residents feel cared for and at home.

Staff members are described as kind and energetic in their approach to supporting those in need. The community fosters a small-community atmosphere where staff and residents know one another, contributing to a welcoming and personalized care experience.

Types of Care at Crescent Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Crescent Care

4.6overall · 60 ratings combined

4.6★ on Google (60)

Joseph Kniece

Jul 2026

via Google

The people here are great for the most part but that's going to be anywhere you go as long as my uncle's being cared for that's all that matters

Gail Quinlan

Jul 2026

via Google

Very nice staff! Courteous and helpful.

Vernell Womack

Jun 2026

via Google

Everything looked great i was very impressed keep up the great work

Carl Kemp

Apr 2026

via Google

Everyone is very kind and energetic towards helping those in need. It's nice that it's like a small community where everyone knows who's who.

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Government Inspection History

6 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 4, 2025Health Standard5 citations
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2025

Feb 11, 2025Health Complaint4 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 21, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 21, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2025

Sep 12, 2024Fire Safety StandardHealth Standard5 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 12, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 12, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 27, 2024

Nov 16, 2023Fire Safety StandardHealth Standard10 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity K of L: immediate jeopardy, patternCorrected Dec 5, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Dec 5, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2023

Jul 24, 2023Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 7, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 7, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2023

Feb 9, 2023Fire Safety Standard2 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crescent Care offer?

Crescent Care offers Skilled Nursing / Long Term Care.

Where is Crescent Care located?

Crescent Care is located at 180 South State Street in Elgin, Illinois.

What do families say about Crescent Care?

Most reviewers describe Crescent Care as a small, close-knit skilled nursing facility where staff are friendly, attentive, and go out of their way to support residents through rehab and long-term care. A minority of reviewers report serious lapses in basic care, including neglected hygiene and infection-control issues, suggesting an inconsistency tied to staffing and shift.

How did Crescent Care do on recent health and safety inspections?

Crescent Care had 6 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crescent Care?

Submit the Request Information form on this page to connect with Crescent Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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