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Courtyard at Coeur d'Alene

2100 E Sherman Ave

4.3(28 ratings)· Coeur d'Alene average: 4.5

Courtyard at Coeur d'Alene — photo 11 / 6

Quick Facts

Room setup
Private room and private bathroom for each resident

What Families Think

Most families describe warm, attentive care and a clean, well-designed setting with private rooms and an active social calendar, giving the community a 4.3-star average from 28 Google reviews. A smaller number of reviewers raise serious concerns about understaffing, inconsistent care quality between different houses, and a poorly handled billing dispute.

The Good

  • Compassionate, attentive care staff, per many reviewers
  • Private room and private bathroom for each resident
  • Dedicated memory care house with family support group
  • Regular activities: BBQs, bingo, concerts, church services
  • Staff communicate proactively with families about care
  • Clean, well laid-out grounds with central courtyard

The Bad

  • One detailed report of understaffing affecting care staff
  • One reviewer described a lengthy, unresolved billing/insurance dispute
  • One report of mold and dirty conditions in certain houses
  • Care quality described as inconsistent between different houses

AI-generated from reviews and community data.

Courtyard at Coeur d'Alene is a senior living community in Coeur d'Alene, Idaho offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 28 reviews.

About Courtyard at Coeur d'Alene

Courtyard at Coeur d'Alene is an assisted living, independent living, and skilled nursing community in Coeur d'Alene, Idaho. The facility offers studio-sized rooms within a well-designed layout that includes a central courtyard and walking paths.

Most families describe exceptionally attentive and compassionate staff who go out of their way to engage residents. Regular activities—Friday summer barbecues, concerts, bingo, and daily community events—keep residents occupied. One family noted the staff are "so incredibly detailed on making sure every resident is loved and affairs are in order from meals to doctor appointments." Residents consistently appear happy and content in their interactions. The community also offers a support group for family members of those in Memory Care.

Some families have experienced significant friction with the billing and administrative departments, citing slow paperwork processing and difficulty resolving account errors. A small number of reviews raised concerns about inconsistent care quality across different units and facility maintenance issues including mold.

The community holds a 4.3/5 rating across 28 Google reviews, with the majority describing warm, professional, and personalized care that makes families confident in their loved ones' wellbeing.

Types of Care at Courtyard at Coeur d'Alene

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Courtyard at Coeur d'Alene

4.3overall · 28 ratings combined

4.3★ on Google (28)

jenna willimas

Jun 2026

via Google

if i could give a zero i would , the care staff in certain houses are great while others shouldn’t been working there as you can tell it’s just for a check rather then taking care of someone’s health & wellbeing. this place is so run down and dirty .. the dishwasher has to be ran several times and has mold on the walls and base of the dishwasher, there’s mold on the walls , floors and the shower drains are plugged up! the residents complain about the meals because it’s the same thing getting served every week. i could go on but that should be enough for someone to turn away from taking there elderly family member here!!!! there’s residents that live here that don’t even wanna be here .. and that says a lot

Jim Firestone

Feb 2026

via Google

This is a very pleasant, well designed facility. The rooms are all studio sized but were clean, well designed and well lit. The grounds are well laid out with a center courtyard with walking paths. Their room and services rates were very reasonable. The residents seemed happy and occupied. Overall I was quite impressed.

Katrheanna Abbott

Sep 2025

via Google

Very friendly and helpful. A very lovely setting.

Kim Monigold

Jun 2025

via Google

Our tour was wonderful, the grounds and rooms are beautiful. The director was very helpful and made our decisions easy and comfortable. Our parents are moving in approximately 2 weeks from our tour.

Terry Fallon

Sep 2024

via Google

Elaine was extremely helpful, knowledgeable and answered all of our questions. It was obvious that she truly cares about the residents and staff. We are still in the exploratory phase of researching assisted living / memory facilities. We will for sure keep the Courtyard high on our list of places for Mom….

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Frequently Asked Questions

What types of care does Courtyard at Coeur d'Alene offer?

Courtyard at Coeur d'Alene offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Courtyard at Coeur d'Alene located?

Courtyard at Coeur d'Alene is located at 2100 E Sherman Ave in Coeur d'Alene, Idaho.

What do families say about Courtyard at Coeur d'Alene?

Most families describe warm, attentive care and a clean, well-designed setting with private rooms and an active social calendar, giving the community a 4.3-star average from 28 Google reviews. A smaller number of reviewers raise serious concerns about understaffing, inconsistent care quality between different houses, and a poorly handled billing dispute.

How can families visit Courtyard at Coeur d'Alene?

Submit the Request Information form on this page to connect with Courtyard at Coeur d'Alene and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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