Autumn Ohlstrom
Aug 2026
Stellar staff and beautiful property. So comfortable and homey.
Courtyard at Coeur d'Alene
2100 E Sherman Ave4.2(30 ratings)· Coeur d'Alene average: 4.5
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1 / 6Quick Facts
- Room setup
- Private room and private bathroom for each resident
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most families describe warm, attentive care and a clean, well-designed setting with private rooms and an active social calendar, giving the community a 4.3-star average from 28 Google reviews. A smaller number of reviewers raise serious concerns about understaffing, inconsistent care quality between different houses, and a poorly handled billing dispute.
What reviewers praise
- Compassionate, attentive care staff, per many reviewers
- Private room and private bathroom for each resident
- Dedicated memory care house with family support group
- Regular activities: BBQs, bingo, concerts, church services
- Staff communicate proactively with families about care
- Clean, well laid-out grounds with central courtyard
What reviewers flag
- One detailed report of understaffing affecting care staff
- One reviewer described a lengthy, unresolved billing/insurance dispute
- One report of mold and dirty conditions in certain houses
- Care quality described as inconsistent between different houses
AI-generated from reviews and community data.
Courtyard at Coeur d'Alene is a senior living community in Coeur d'Alene, Idaho offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 30 reviews.
About Courtyard at Coeur d'Alene
Courtyard at Coeur d'Alene is an assisted living, independent living, and skilled nursing community in Coeur d'Alene, Idaho. The facility offers studio-sized rooms within a well-designed layout that includes a central courtyard and walking paths.
Most families describe exceptionally attentive and compassionate staff who go out of their way to engage residents. Regular activities, Friday summer barbecues, concerts, bingo, and daily community events, keep residents occupied. One family noted the staff are "so incredibly detailed on making sure every resident is loved and affairs are in order from meals to doctor appointments." Residents consistently appear happy and content in their interactions. The community also offers a support group for family members of those in Memory Care.
Some families have experienced significant friction with the billing and administrative departments, citing slow paperwork processing and difficulty resolving account errors. A small number of reviews raised concerns about inconsistent care quality across different units and facility maintenance issues including mold.
The community holds a 4.3/5 rating across 28 Google reviews, with the majority describing warm, professional, and personalized care that makes families confident in their loved ones' wellbeing.
Types of Care at Courtyard at Coeur d'Alene
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Walking Paths
Activities
- Birthday / Holiday Parties
- Grocery Shopping and Errands
- Religious Services
- Social Activities
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Help Me ChooseReviews of Courtyard at Coeur d'Alene
4.2overall · 30 ratings combined
4.2★ on Google (30)
Alison
Jul 2026
There is a reason this place seems very vacant. When I came in to tour this place I had left with a bad feeling, but this place was my only option since I needed a place for my loved one asap. First few days went well until late at night I got a call from the Kootenai Health ER asking why my loved one was in the ER. I told them well I had no idea they were supposed to be at Courtyard, so that whole night I was panicked and worried since Courtyard was not answering the phone. My loved one went back to Courtyard the next day and a week or so goes by and I get another call from the ER asking why my loved one was there. I told them I had no idea they should be at courtyard. Later I found out Courtyard sent him to the ER 5 hours before I got that call and I had no clue. This place sucks at communicating. The only good things I can say is they were very helpful when I needed to move stuff out since my loved one needed to go to a Nursing Facility and they didnt make me pay for the times my loved one wasn't there.
jenna willimas
Jun 2026
if i could give a zero i would , the care staff in certain houses are great while others shouldn’t been working there as you can tell it’s just for a check rather then taking care of someone’s health & wellbeing. this place is so run down and dirty .. the dishwasher has to be ran several times and has mold on the walls and base of the dishwasher, there’s mold on the walls , floors and the shower drains are plugged up! the residents complain about the meals because it’s the same thing getting served every week. i could go on but that should be enough for someone to turn away from taking there elderly family member here!!!! there’s residents that live here that don’t even wanna be here .. and that says a lot
Jim Firestone
Feb 2026
This is a very pleasant, well designed facility. The rooms are all studio sized but were clean, well designed and well lit. The grounds are well laid out with a center courtyard with walking paths. Their room and services rates were very reasonable. The residents seemed happy and occupied. Overall I was quite impressed.
Katrheanna Abbott
Sep 2025
Very friendly and helpful. A very lovely setting.
Frequently Asked Questions
What types of care does Courtyard at Coeur d'Alene offer?
Courtyard at Coeur d'Alene offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Courtyard at Coeur d'Alene located?
Courtyard at Coeur d'Alene is located at 2100 E Sherman Ave in Coeur d'Alene, Idaho.
What do families say about Courtyard at Coeur d'Alene?
Courtyard at Coeur d'Alene carries a 4.2 out of 5 rating from 30 Google reviews. A smaller number of reviewers raise serious concerns about understaffing, inconsistent care quality between different houses, and a poorly handled billing dispute. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Courtyard at Coeur d'Alene?
Submit the Request Information form on this page, or contact Courtyard at Coeur d'Alene directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Prefer to stay home?
Home care agencies serving Coeur d'Alene bring help to the house: daily living, companionship, and respite for family caregivers.
