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Advanced Health Care Of Coeur D'Alene

1578 W Riverstone Drive

4.1(41 ratings)· Coeur D'Alene average: 4.5

Advanced Health Care Of Coeur D'Alene, photo 11 / 5

Quick Facts

Total units
34
Medicare rating
5 of 5

CMS Care Compare

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2017
Ownership
For profit, Limited Liability company
Certified beds
34
Care Focus
Short-term post-acute rehab, not long-term residential
Nursing Coverage
Licensed nurses on-site 24 hours a day

What Families Think

Reviewers of this short-term nursing and rehabilitation facility mostly describe attentive nursing and therapy staff and better-than-expected food, with several families praising specific staff members by name for going above and beyond. One detailed negative review described a hostile experience involving staff threats, medication mix-ups, and searches of personal belongings, contrasting sharply with the mostly positive feedback.

The Good

  • Praised physical and occupational therapy outcomes
  • Multiple reviewers named specific caring staff members
  • Food rated better than expected by several reviewers
  • Private suites with private bathroom and shower
  • 24-hour on-site licensed nursing care

The Bad

  • One detailed report of staff threats and hostile treatment
  • One report of medication mix-ups during a stay
  • One report of staff searching personal belongings without consent

AI-generated from reviews and community data.

Advanced Health Care Of Coeur D'Alene is a senior living community in Coeur D'Alene, Idaho offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 41 reviews.

About Advanced Health Care Of Coeur D'Alene

Advanced Health Care of Coeur d'Alene is a short-term nursing and rehabilitation facility in Coeur d'Alene, Idaho, specializing in post-acute care for patients transitioning from hospital to home. The facility offers 24-hour nursing care provided by licensed nurses on site around the clock, along with inpatient rehabilitation services designed to help patients regain independence and quality of life.

Each patient receives a private suite featuring a private bathroom and shower, adjustable bed with pressure-relieving mattress, television, private phone, and high-speed internet access. The facility emphasizes a personalized care model in which doctors, nurses, therapists, and dietitians collaborate to create customized treatment plans tailored to each patient's specific needs and goals.

Dining at the facility offers a restaurant-style experience in an elegant setting, with fresh, seasonal meals prepared by on-staff chefs and tailored to meet individual nutritional needs and preferences. The facility is designed for comfort and healing, with amenities including a library, beauty salon, private dining room, and fireplace.

Visitors are welcome and encouraged as part of the recovery process. The facility has earned recognition from the Centers for Medicare and Medicaid Services for high-quality care and is a sought-after partner for hospital systems, accountable care organizations, and insurance networks.

Types of Care at Advanced Health Care Of Coeur D'Alene

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Advanced Health Care Of Coeur D'Alene

4.1overall · 41 ratings combined

4.1★ on Google (41)

Darren molder

Mar 2026

via Google

The facility is nice enough however the environment was extremely hostile. I wasn’t there for half an hour & one of the staff threatened me & my girlfriend (who had nothing to do with it) that if I didn’t eat in the dining room I would receive poor care & bad things can happen to me if I don’t do what she says. The lady made good on her promise & everything spiraled downhill from there & despite my notifying management who actually condoned her behavior the woman continued to approach me & make me uncomfortable although I was told she would be working in a different wing. My visit was voluntary as I was there to recover from an extensive foot surgery, not to be watched over & housed in a prison type atmosphere. Their brochures at the hospitals show an exquisite menu of steak & shrimp which is far from the truth. I am a large person (230 lbs) in good health & being served one egg with one strip of bacon & a half piece of toast is not enough nourishment or sustainable for me. I had expected to be there for 3-4 weeks & barely made it 3-4 days before I couldn’t take the pressure of the prison type atmosphere & they continuously got my medications confused & with management coming into my room daily, searching through my personal belongings it became unbearable. The Director of Nursing tried to be accommodating and she was the only reason I lasted as long as I did. She did try to get me served sustainable portions but that didn’t last long. This was not a rehabilitating visit as I feel they did everything possible to make me leave & they succeeded. I was ran out of there & forced to spend the rest of my recovery living alone in a three story home is regretful & not conducive with the extent of my 5 hour surgery to try to salvage my foot & I thoroughly regret choosing them but that fake menu was irresistible.

Michael Pelphrey

Dec 2025

via Google

My experience with Advanced Health Care was exceptional. The Care was outstanding, therapy was comprehensive and practical and staff went out of their way to assist.The food was much better than expected. I rate the overall visit the best in industry.

Marcy Morris

Nov 2025

via Google

Friendly, professional, understanding, with a comfortable atmosphere. Mom stayed about 10 days. Food was excellent & individual rooms were homey enough for her. Her physical therapy was great! All employees were top notch. Thank you for taking good care of our Mom.

Alisa Land Hill

Oct 2025

via Google

Our family had an absolutely extraordinary experience with this center and their staff. They provided excellent support and therapeutic services for my aunt. When we dealt with several significant challenges, the staff went above and beyond and really advocated for my aunt under very difficult circumstances. I want to particularly express our appreciation for the charge nurse Jen Sherman and discharge planner Julie Jordan -- both of whom were amazing and even made themselves available to us after hours. I cannot recommend the staff and this center highly enough. Thank you all for your heroic work on behalf of my aunt and our family. Truly.

Paulette Anderson

Nov 2023

via Google

My unexpected stay at this facility for 28 days was amazing in all aspects. From the care given, to the wonderful nurses, therapists and staff. Even the food was good! Quite honestly, I didn't want to leave! :). My family tried to crawl in bed and take my place because it was such wonderful treatment. I can't say enough. The smiles and kindness will remembered. Thanks so much, Paulette Anderson, broken leg person...but always happy.

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Medicare Quality of Care

Advanced Health Care Of Coeur D'Alene is a Medicare-certified home health agency (certified since 2017). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

137 completed patient surveys, 30% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around79%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing85%US 86%
  • Patients' breathing improved83%US 85%
  • Patients got better at taking medications correctly76%US 81%
  • Patients who had a fall with major injury (lower is better)3%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Service area

Advanced Health Care Of Coeur D'Alene reports serving 27 ZIP codes, including Coeur d'Alene, Post Falls, Athol, Bayview, Blanchard, Careywood, Cocolalla, Culdesac, Genesee, Harrison and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 137130. National figures are the average across all certified agencies.

Government Inspection History

3 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2026

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2026

Mar 20, 2025Fire Safety StandardHealth Standard8 citations
  • Establish policies and procedures for volunteers.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2025

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

Aug 23, 2021Fire Safety StandardHealth Standard12 citations
  • Ensure the activities program is directed by a qualified professional.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2021

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2021

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2021

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2021

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2021

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2021

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2021

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2021

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Advanced Health Care Of Coeur D'Alene offer?

Advanced Health Care Of Coeur D'Alene offers Home Health and Skilled Nursing / Long Term Care.

Where is Advanced Health Care Of Coeur D'Alene located?

Advanced Health Care Of Coeur D'Alene is located at 1578 W Riverstone Drive in Coeur D'Alene, Idaho.

What do families say about Advanced Health Care Of Coeur D'Alene?

Reviewers of this short-term nursing and rehabilitation facility mostly describe attentive nursing and therapy staff and better-than-expected food, with several families praising specific staff members by name for going above and beyond. One detailed negative review described a hostile experience involving staff threats, medication mix-ups, and searches of personal belongings, contrasting sharply with the mostly positive feedback.

Does Medicare cover care from Advanced Health Care Of Coeur D'Alene?

Yes. Advanced Health Care Of Coeur D'Alene is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Advanced Health Care Of Coeur D'Alene?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How did Advanced Health Care Of Coeur D'Alene do on recent health and safety inspections?

Advanced Health Care Of Coeur D'Alene had 3 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Advanced Health Care Of Coeur D'Alene?

Submit the Request Information form on this page to connect with Advanced Health Care Of Coeur D'Alene and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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