Rob Mills
May 2026
Had My Grandfather here, amazing people! Very professional, caring staff here. Thank you Country Village!
The Country Village
962 Kovak Ct
3.4(14 ratings)· Chico average: 4.3
1 / 6Quick Facts
- Total units
- 16
- Licensed capacity
- 16 residents
- Licensed operator
- Careway Management LLC
- Extra service
- Adult day program for seniors still living at home
- Short-term care
- Respite stays available overnight, weekends, or extended periods
- Memory care staffing
- Increased staff ratios specifically for memory care residents
- Program structure
- Two distinct care neighborhoods: Country House and Commons
California CDSS
What Families Think
Reviews for Country Village are largely positive, with several families describing caring, long-term relationships with staff through years of assisted living and memory care support. However, one detailed and serious report raises safety and management concerns in the memory care unit, creating a split picture alongside an otherwise strong reputation.
The Good
- Long-term caregiving relationships, families note years of care
- Staff described as kind, professional, and attentive
- Support for families during end-of-life care
- Allowed family caregivers needed respite breaks
- Consistently described as feeling like family, not institutional
The Bad
- One detailed report of serious safety incidents and unexplained injuries
- One reviewer described concerns about medication administration and management response
- One report cited a manager mishandling stress under short staffing
AI-generated from reviews and community data.
About The Country Village
Country Village is an assisted living and memory care community located in Chico, California. Operating for nearly four decades, the community encompasses over two acres and serves the Chico area with three distinct care programs: the Country House for supportive assisted living and mild memory care, the Commons for mid-to-late stage Alzheimer's and dementia care, and an adult day program for seniors living at home.
The Country House provides supportive assisted living for residents needing help with daily activities. The Commons specializes in care for individuals with mid-to-late stage memory loss, Alzheimer's, or dementia, with experienced caregivers assisting with eating, bathing, grooming, and toileting. Staff maintain increased resident ratios and receive specialized dementia care training to deliver personalized attention and safety.
The adult day program offers structured, engaging daytime care with flexible scheduling options, providing social interaction and relief for family caregivers. Respite care services allow seniors to stay overnight, for weekends, or extended periods, giving caregivers breaks while residents receive care from trained professionals in a home-like environment.
The community emphasizes a family atmosphere rather than institutional care, featuring chef-prepared meals served daily and common living spaces designed to feel residential. The staff prioritize dignity, respect, and choice in supporting seniors across multiple care levels, serving families from Chico, Paradise, and surrounding Butte County communities.
Types of Care
Assisted Living
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Help Me ChooseReviews
3.4overall · 14 ratings combined
3.4★ on Google (14)
Donna Trimm
Sep 2024
Too many incidents without answers. For memory care I would NEVER recommend this home for your loved one. This is not the same reputable memory care home it was several years ago. Please be very cautious. The Commons is for memory care and your loved one isn’t able to tell you what happens to them. Terrifying incidents take place. A newly promoted manager, Nina should not be in that position. My experience with her was terrible and she should not be with residents while short staffed.Nina does not handle stress well and ignores the needs of your loved ones. Please do not place your loved one with Country Village. Devastating things take place. They should not be trusted with giving medications!!!! Don’t trust a word they say. Shame on this place. I will welcome any questions or concerns. I was there with my mom every day and witnessed the unimaginable, and have pages of documentation with photos of terrible incidents that took place. To this day they still haven’t given me in detail how my mom’s injuries happened and what exactly happened when she was completely fine when family left and not even two hours after my mom was fighting for her life! I don’t know how anyone is saying anything positive about the care at this unsafe place! I’m disgusted at their lies.
holly bowen
Mar 2024
The staff at Country Village cared for our mom with kindness and understanding in the years she lived there, both in Assisted Living and in Memory Care. In her last days, they supported her (and us, her family) with skill and tenderness. We will be forever grateful.
Lindsay H
Sep 2023
Country Village assisted living is such a lovely place. The provided excellent care to my loved one and allowed me and my spouse the caregiving break we needed when it got too difficult to care for them at home and it allowed us to simply be the loving family members we wanted to be. Their staff are friendly and caring and committed to good care to the residents. We are so thankful for Country Village.
Edie Slabaugh
Dec 2020
Our mom has been a resident for close to five years. They have cared for her like family and we are so very grateful for them all! They treated my dad so nice as he was a daily visitor before covid happened! Can't say enough good about their loving care of our dear mother who now has advanced Alzheimer's. Highly recommended faculty from Betty's family! ♥️
Frequently Asked Questions
What types of care does The Country Village offer?
The Country Village offers Assisted Living.
Where is The Country Village located?
The Country Village is located at 962 Kovak Ct in Chico, California.
What do families say about The Country Village?
Reviews for Country Village are largely positive, with several families describing caring, long-term relationships with staff through years of assisted living and memory care support. However, one detailed and serious report raises safety and management concerns in the memory care unit, creating a split picture alongside an otherwise strong reputation.
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