Cottages at Peoria

Jillene Lemke

Dec 2025

via Google ↗

We had a tour of the Cottages 2 days after Christmas. Alexandria, our tour guide, greeted us promptly at our tour time. She was knowledgeable and spent a long time answering all of our questions. The campus looked beautiful with all the fall colors. We toured 2 of the cottages and saw residents engaged in activities at both. All of the staff greeted us as we walked through. One of the residents allowed us to tour her room as the Cottages are currently fully booked. The room we visited was a private, not shared room. Although small, it was a nice room with a view of the courtyard. The campus is fully enclosed with fencing with secure / locked gates. The residents and staff all looked happy.

Kim Emery

Dec 2025

via Google ↗

Such a wonderful setting for our loved one to make her new home. Everything looks so homey & clean. Excited to start this new relationship with The Cottages. 😊

john edward

Oct 2025

via Google ↗

We are extremely grateful with how well the staff at the Cottages take care of my mother. They communicate very well with any concerns and the experience has been very helpful for everyone. I highly recommend.

Robin Phillips

Sep 2025

via Google ↗

I went to tour the place and the employees were friendly and the place was to very nice, it is set like a home base. Love it

Kayler Russell

Feb 2025

via Google ↗

The staff seem nice at this place and it is very clean. I really did not like the director Erin. She was very a rude person, from our first meeting she was heartless and treated me like I had done something wrong. My family is going through a lot and Erins behavior just made it harder. Everyone else was wonderful and kind. Erin made the experience harder than it needed to be. Wasn’t helpful or kind.<br><br>Edited after their response:<br><br>Right I definitely agree it’s not possible to get along with everyone but as someone with customer service experience Erin did not exercise her ability to show her customer service. There was no reason for her to treat customers the way she did. I don’t need her to like me but I do expect her to have some respect and act accordingly in being respectful. Her rude behavior was not called for and she needs to keep her negativity at the door when dealing with customers. I shouldn’t have to experience her bad mood just because not everyone can get along.