Kelly
May 2026
Terrible! My mom fell and did not receive urgent care. We received a call - they said she was fine. She was not not fine. another shift, Nurse realized there was an issue and told me they were going to send her out. I don’t know what that meant. Send her out. I can only assume it meant send her to the emergency department. It was almost another 45 minutes before they contacted the emergency team.


