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Convenient Home Care Services

329 Boston Post Rd A

3.6(55 ratings)· Sudbury average: 4.1

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Convenient Home Care Services, photo 1

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2014
Care hours
24-hour care available seven days a week
Respite support
Respite care offered for family caregivers
Service type
In-home care and staffing agency, not residential

What Families Think

Reviews for this in-home care and transportation agency are sharply mixed. Several reviewers report unsafe, erratic driving and rude, unhelpful office staff, while at least one reviewer praised a reliable, clean, and professional experience with a courteous driver.

The Good

  • One reviewer praised reliable, on-time transportation
  • Vehicle described as new and clean in one review
  • Driver described as respectful and skilled with client
  • Offers flexible scheduling including 24-hour care

The Bad

  • Several reports of unsafe or erratic van driving
  • Multiple complaints about rude, unhelpful office coordinators
  • One report of a vehicle in poor mechanical condition
  • Complaints about being overcharged for services not delivered

AI-generated from reviews and community data.

Convenient Home Care Services is a home health agency serving Sudbury, Massachusetts offering At-Home Care and Home Health. Families rate it 3.6 out of 5 across 55 reviews.

About Convenient Home Care Services

Convenient Home Care Services is an in-home care and staffing agency serving Sudbury, Massachusetts, providing quality care to seniors and disabled persons since 2005. The agency delivers a comprehensive array of medical care to support patients with a broad range of medical conditions through trained, insured, and bonded caregivers.

The company offers flexible home care services tailored to individual needs, ranging from a few hours per day to 24-hour care, seven days a week including holidays. Services include short or long-term assistance following hospital stays, support for aging adults who wish to remain in their homes, and respite care for family caregivers. All caregivers are tested, carefully selected, and complete detailed professional training that meets state and federal regulations.

Convenient Home Care Services is committed to developing partnerships in healthcare with its clients and emphasizes the provision of healthcare services in strict compliance with its company mission and clinical standards.

Types of Care at Convenient Home Care Services

At-Home CareHome Health

Amenities

Community Amenities

  • Transportation Services

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Reviews of Convenient Home Care Services

3.6overall · 55 ratings combined

3.6★ on Google (55)

Write a review

Meg ORMOND

Dec 2025

via Google ↗

Vehicle dangerous. Don’t know how it passed inspection. Brakes awful. Inside shaky and not safe. Driver was very very nice, but scary driving. I think it most mostly due to the disrepair of the vehicle more than his driving. Yet on the way back I got an excellent wonderful driver who knew all the safer shortcuts that had no traffic even though it was nearing Moore shower the vehicle was better than the first one but not really good but the driver was very careful and skilled. And a nice guy.

Mana Mechanical

Dec 2025

via Google ↗

Do any of your drivers have a license or any prior driving experience? Same guy in a minivan swerving in and out of lanes, overtaking on double yellow with no regard to anyone else on the road. You get what you pay for I suppose.

Licet Peña

Oct 2025

via Google ↗

This is the worst transportation company. The people who coordinate the trips are the worst. They treat you as if they're doing you a favor. They don't send the monitors but charge per monitor. If you call the office, they speak poorly to you. They're very rude. They have no customer service skills and lie a lot about the time.

Eric McNamara

Aug 2024

via Google ↗

The driver of the van was incredibly unsafe. Swerving in/out of traffic at high rates of speed.

FRANKLIN Silva

Jul 2021

via Google ↗

I have a family member with severe mental disabilities that lives in the Boston area who I had to bring to her appointments. I needed a company who I could trust transporting her there and back home as I needed to focus on work. I tried two different ride services which I won't name but will tell you they were very unprofessional, some were late, some vehicles looked worn and unclean and a couple of the drivers themselves looked questionable. I got lucky on my third try with Convenient home care services. Not only were they on time every time, the van was new and clean as a whistle. The driver is respectful and courteous and is great with her. I have nothing but high praise for this company and would recommend them for anyone looking for a ride service. I just wish I went with them first.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Convenient Home Care Services, never sold or shared.

Medicare Quality of Care

Convenient Home Care Services is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency50%US 79%
  • Rated their overall care 9 or 10 out of 1063%US 85%
  • Care was given in a professional way78%US 89%
  • The team communicated well72%US 86%
  • The team discussed medicines, pain and home safety78%US 82%

9 completed patient surveys, 18% response rate.

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients who had a fall with major injury (lower is better)0%US 1%

Service area

Convenient Home Care Services reports serving 27 ZIP codes, including Lawrence, Lowell, Boston, Brockton, Canton, Carlisle, Dorchester Center, Everett, Fall River, Framingham and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227597. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Convenient Home Care Services offer?

Convenient Home Care Services offers At-Home Care and Home Health.

Where is Convenient Home Care Services located?

Convenient Home Care Services is located at 329 Boston Post Rd A in Sudbury, Massachusetts.

What do families say about Convenient Home Care Services?

Reviews for this in-home care and transportation agency are sharply mixed. Several reviewers report unsafe, erratic driving and rude, unhelpful office staff, while at least one reviewer praised a reliable, clean, and professional experience with a courteous driver.

Does Medicare cover care from Convenient Home Care Services?

Yes. Convenient Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Convenient Home Care Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Convenient Home Care Services?

Submit the Request Information form on this page to connect with Convenient Home Care Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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