MyLivingChoice

Convenient Home Care Services

329 Boston Post Rd A

3.6(55 ratings)· Sudbury average: 4.2

Convenient Home Care Services — photo 1

Quick Facts

Care hours
24-hour care available seven days a week
Respite support
Respite care offered for family caregivers
Service type
In-home care and staffing agency, not residential

What Families Think

Reviews for this in-home care and transportation agency are sharply mixed. Several reviewers report unsafe, erratic driving and rude, unhelpful office staff, while at least one reviewer praised a reliable, clean, and professional experience with a courteous driver.

The Good

  • One reviewer praised reliable, on-time transportation
  • Vehicle described as new and clean in one review
  • Driver described as respectful and skilled with client
  • Offers flexible scheduling including 24-hour care

The Bad

  • Several reports of unsafe or erratic van driving
  • Multiple complaints about rude, unhelpful office coordinators
  • One report of a vehicle in poor mechanical condition
  • Complaints about being overcharged for services not delivered

AI-generated from reviews and community data.

About Convenient Home Care Services

Convenient Home Care Services is an in-home care and staffing agency serving Sudbury, Massachusetts, providing quality care to seniors and disabled persons since 2005. The agency delivers a comprehensive array of medical care to support patients with a broad range of medical conditions through trained, insured, and bonded caregivers.

The company offers flexible home care services tailored to individual needs, ranging from a few hours per day to 24-hour care, seven days a week including holidays. Services include short or long-term assistance following hospital stays, support for aging adults who wish to remain in their homes, and respite care for family caregivers. All caregivers are tested, carefully selected, and complete detailed professional training that meets state and federal regulations.

Convenient Home Care Services is committed to developing partnerships in healthcare with its clients and emphasizes the provision of healthcare services in strict compliance with its company mission and clinical standards.

Types of Care

Home Health and Hospice

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Reviews

3.6overall · 55 ratings combined

3.6★ on Google (55)

Meg ORMOND

Dec 2025

via Google

Vehicle dangerous. Don’t know how it passed inspection. Brakes awful. Inside shaky and not safe. Driver was very very nice, but scary driving. I think it most mostly due to the disrepair of the vehicle more than his driving. Yet on the way back I got an excellent wonderful driver who knew all the safer shortcuts that had no traffic even though it was nearing Moore shower the vehicle was better than the first one but not really good but the driver was very careful and skilled. And a nice guy.

Mana Mechanical

Dec 2025

via Google

Do any of your drivers have a license or any prior driving experience? Same guy in a minivan swerving in and out of lanes, overtaking on double yellow with no regard to anyone else on the road. You get what you pay for I suppose.

Licet Peña

Oct 2025

via Google

This is the worst transportation company. The people who coordinate the trips are the worst. They treat you as if they're doing you a favor. They don't send the monitors but charge per monitor. If you call the office, they speak poorly to you. They're very rude. They have no customer service skills and lie a lot about the time.

Eric McNamara

Aug 2024

via Google

The driver of the van was incredibly unsafe. Swerving in/out of traffic at high rates of speed.

FRANKLIN Silva

Jul 2021

via Google

I have a family member with severe mental disabilities that lives in the Boston area who I had to bring to her appointments. I needed a company who I could trust transporting her there and back home as I needed to focus on work. I tried two different ride services which I won't name but will tell you they were very unprofessional, some were late, some vehicles looked worn and unclean and a couple of the drivers themselves looked questionable. I got lucky on my third try with Convenient home care services. Not only were they on time every time, the van was new and clean as a whistle. The driver is respectful and courteous and is great with her. I have nothing but high praise for this company and would recommend them for anyone looking for a ride service. I just wish I went with them first.

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