2.8(13 ratings)· Norwalk average: 4.3
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Constellation Health Services are sharply divided: some families praise individual nurses and aides for compassionate, knowledgeable care, while others describe serious lapses in home hospice and home health support. The overall 2.8-star rating reflects this inconsistency, with several reports raising concerns about reliability and follow-through on care plans.
AI-generated from reviews and community data.
Constellation Health Services is a home health agency serving Norwalk, Connecticut offering Home Health. Families rate it 2.8 out of 5 across 13 reviews.
Constellation Health Services is a Medicare-certified home health agency serving clients in Norwalk, Connecticut since 1994. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a CMS quality star rating of 4.0 of 5 stars. However, reviews are mixed. Some reviewers reported positive experiences, with one noting staff who were "kind, caring, and extremely knowledgeable." Others described significant concerns including staff not arriving as scheduled, poor performance of assigned aides, unresponsiveness to complaints, and inadequate care during critical times. Communication and staff quality appear to be areas where experiences vary considerably.
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Help Me Choose2.8overall · 13 ratings combined
2.8★ on Google (13)
Sandy Soule
Mar 2026
We were initially nervous about Constellation based on the reviews, but our experience was entirely positive. Julie, our hospice nurse, was kind, caring, and extremely knowledgeable, and Shamoun, a nurse's aide who helped with personal hygiene was equally wonderful. We had less contact with some of their other folks, but they were OK as well.
B
Feb 2026
Gladys is an Excellent nurse. She was very informative and answered all of my questions.
ania jankowska
Nov 2024
Regrettably, I failed to conduct thorough research and read reviews prior to enrolling my father in this institution. The level of neglect experienced here is deeply concerning. For the well-being of your loved ones, I strongly advise against considering this company. Legal action is being considered.
Barbara Brownstein
Nov 2023
If there were zero stars I would use it. Don't use this home hospice care unless you hate your mother and want the last days her life to be an absolute nightmare! That's what happened with mine. Hospice workers didn't come when they were supposed to....were rude and had attitude. When they were supposed to be comforting at the worst time in my life....only caused more stress & anxiety.
Eric van den Heuvel
Aug 2018
Hired for home care for my mom after her surgery. Staff sent to the home was very poor quality. Sat around, did nothing for my mom. Aid worker would put TV on in Spanish, which my mom does not speak, fell asleep on the couch during her shift. Would not recommend service, sent email to placement director, never got a reply. Don’t trust this service with your loved ones.
Constellation Health Services is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
2.0 / 5 patient survey rating
259 completed patient surveys, 16% response rate.
Hospital outcomes
How patients did
Service area
Constellation Health Services reports serving 67 ZIP codes, including New Haven, Bridgeport, Stamford, Norwalk, Hamden, Fairfield, Greenwich, Meriden, Milford, Stratford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077200. National figures are the average across all certified agencies.
Constellation Health Services offers Home Health.
Constellation Health Services is located at 14 Westport Ave in Norwalk, Connecticut.
Constellation Health Services carries a 2.8 out of 5 rating from 13 Google reviews. Reviews for Constellation Health Services are sharply divided: some families praise individual nurses and aides for compassionate, knowledgeable care, while others describe serious lapses in home hospice and home health support. The overall 2.8-star rating reflects this inconsistency, with several reports raising concerns about reliability and follow-through on care plans. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Constellation Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Constellation Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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