MyLivingChoice

Connecticut Nursing Services

304 Federal Rd Ste 315

4.2(13 ratings)· Brookfield average: 4.6

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Quick Facts

Staff Scheduling
Primarily offers 12-hour caregiver shifts
Medicaid Support
Staff help families pursue Medicaid-covered care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Connecticut Nursing Services provides home health and hospice care in Brookfield, CT, with reviewers offering a mixed picture. Some families praise attentive coordinators and caregivers who go the extra mile, while others report scheduling rigidity, slow communication, and lapses in caregiver conduct.

What reviewers praise

  • Coordinator praised for going above and beyond
  • Caregivers described as kind and dedicated
  • Helped family navigate Medicaid-covered care options
  • High marks for clinical care quality

What reviewers flag

  • One report of overnight aides falling asleep on shift
  • Multiple mentions of poor, slow communication
  • One report of unprofessional treatment of employees
  • Scheduling limited mostly to 12-hour shifts

AI-generated from reviews and community data.

Connecticut Nursing Services is a home health agency serving Brookfield, Connecticut offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 13 reviews.

About Connecticut Nursing Services

Connecticut Nursing Services is a home health and hospice provider based in Brookfield, Connecticut, serving patients who need in-home medical care and end-of-life support.

Families report mixed experiences. Several highlight the outreach coordinator's genuine commitment to helping navigate complex care arrangements, including Medicaid coverage, even when it doesn't benefit the company. Staff members are often described as caring and personable. However, concerns emerge around inconsistent oversight: one family noted aides helped themselves to personal items without permission, and overnight staff occasionally fell asleep on the job, suggesting potential scheduling strain on workers.

The service holds a 4.2 out of 5 Google rating across 13 reviews. While some families praise clinical quality and reliability, others report frustration with management practices and professionalism.

Types of Care at Connecticut Nursing Services

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Connecticut Nursing Services

4.2overall · 13 ratings combined

4.2★ on Google (13)

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susie beris

Jul 2026

via Google ↗ · Report

Maybe more like a 1.5. Most of the aides are caring and personable. However, it appears that they felt welcome to eat my snacks and drink my sodas without asking, so most were gone when I was looking for them. Also the overnight workers all fell asleep and were hard to arouse, likely from working too many shift in a row. The management is awful. They only seem to want to schedule 12 hour shifts, and weren’t able to find anyone to work a 6 or 8 hour shift ( which I wanted as I got more independent). Their communication is awful. Don’t expect a reply to a text in less than two days. There are much better services out there!

Christine Dolliver

Jul 2026

via Google ↗ · Report

We have been working with CNS for a few months now to find care for my mother, whose condition has deteriorated into needing care around the clock. Working with the state on Medicaid covered care is both a long and arduous process - and Monica has gone as far as calling Medicaid agencies to try and help us find care, even though finding covered care would mean less business for CNS. She genuinely cares about her clients and people in general, and will go above and beyond what is expected to help. I couldn’t recommend Monica and CNS more highly! Furthermore, my mom’s caregiver - Christina - was willing to work 12 hour shifts 7 days a week while expecting twins to ensure my mom had the care she needed. She was kind, helpful, and very patient with my elderly parents. I am so grateful we were connected with this team.

Sonia Pettysweets

Apr 2026

via Google ↗ · Report

Terrible place, they don’t treat employees well and are so unprofessional. Never work with them.

Jillian Jarrin

May 2025

via Google ↗ · Report

Ct Nursing continues to be a very reliable with kind employees. The outreach coordinator Monika has been an integral addition, she never hesitates to help or to find an answer when one is readily available. Thank you Monika and Lilly for all you do !

Isabella Batista

Mar 2023

via Google ↗ · Report

One of the best services. They deliver the highest quality clinical care to sustain the health and well being of every resident. Highly recommend.

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Frequently Asked Questions

What types of care does Connecticut Nursing Services offer?

Connecticut Nursing Services offers Home Health.

Where is Connecticut Nursing Services located?

Connecticut Nursing Services is located at 304 Federal Rd Ste 315 in Brookfield, Connecticut.

What do families say about Connecticut Nursing Services?

Connecticut Nursing Services carries a 4.2 out of 5 rating from 13 Google reviews. Connecticut Nursing Services provides home health and hospice care in Brookfield, CT, with reviewers offering a mixed picture. Some families praise attentive coordinators and caregivers who go the extra mile, while others report scheduling rigidity, slow communication, and lapses in caregiver conduct. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Connecticut Nursing Services?

Submit the Request Information form on this page, or contact Connecticut Nursing Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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