K Joyce
Jun 2026
Very loving staff and wonderful care for our family. We have been several places and Concordia is by far the best. Great activities, food, and very clean. Highly recommend!
Concordia at Sumner
970 Sumner Parkway
4(60 ratings)· Copley average: 4
1 / 5Quick Facts
- Total units
- 48
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 48
- Care continuum
- Independent living through long-term nursing on one campus
- Safety monitoring
- 24-hour campus monitoring with emergency response systems
- Suite features
- Private suites include kitchenette and living area
- Rehab certification
- Medicare-certified short-term rehabilitation program
- Retirement living style
- Villas and garden apartments in rural setting
CMS Care Compare
What Families Think
Concordia at Sumner is a continuing care community in Copley, Ohio, offering independent living, assisted living, rehab, and long-term nursing care. Reviewers describe warm, attentive staff and a full activities calendar, with several praising cleanliness and rehab therapy, though one detailed account raised serious concerns about understaffing and slow response times in the nursing care setting.
The Good
- Staff described as caring and dedicated
- Clean facility with no noticeable odors
- Active social, cultural, and recreational calendar
- Positive rehab therapy experiences from multiple staff members
- Pets allowed to visit residents
The Bad
- One detailed report of understaffing and slow call-light response
- One account of infrequent bathing due to staff shortages
- Single report noted lack of security system until recently
AI-generated from reviews and community data.
About Concordia at Sumner
Concordia at Sumner is a continuing care retirement community in Copley, Ohio, offering multiple levels of care including independent retirement living, assisted living, short-term rehabilitation, and long-term nursing care. The community has more than a century of experience serving seniors in Northeast Ohio and provides 24-hour campus monitoring with individual emergency response systems in all residences.
Assisted living suites feature a bedroom, living area, kitchenette, and private bathroom. Residents receive 24-hour nursing coverage, medication administration and reminders, and medical supervision from caregivers. Buildings are locked and monitored for safety. The community offers a full calendar of social, cultural, and educational activities for residents.
Short-term rehabilitation services focus on recovery and wellness, with spacious physical and occupational therapy areas featuring modern equipment. The facility is Medicare-certified and treats a wide range of conditions, with the goal of helping patients return home. Long-term nursing care residents are cared for through individualized care plans developed by clinical staff working with food service, activities, spiritual care, and families. The health center buildings include private suites with bedrooms, living areas, kitchenettes, and personal bathrooms, along with common areas such as foyers, parlors, country kitchens, and garden courtyards.
Retirement living accommodations include villas and garden apartments in a rural environment with breathtaking surroundings and common areas. Residents benefit from access to continuing care services should health needs arise.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 60 ratings combined
4★ on Google (60)
Marthanne Parms
Jun 2026
They do a very good job at this Concordia. The nursing staff is great. I have been here 7 years. They do great things for us. Everything they do is wonderful. The administrator also does a great job.
Leann Riley
Mar 2026
Horrible experience!! The state says 2.5 hours a day per patient, NO WAY IS ANY patient/ resident getting this! Unless you count feeding time or activities! The employees at this facility are over worked!! There is not enough help!! The residents sit with their call lights on for ever!! They are so under staffed!! No one wants to be accountable!! They all pass the blame, I would NEVER recommend this facility . You have to watch your loved ones and be advocates!! I had to change my mom’s brief because it would take so long for anyone to come, because they were short staffed! I had to give her a shower, the bath they have does not work. The staff don’t have time to bath or shower the residents, so if the resident/ patient can’t do it themselves, they probably haven’t had a shower in weeks. Also serving food is more important than changing a patient/ resident with a soiled brief. Worst experience!! Also know if you send a loved one there they will have very little interaction with staff ( although the activities ladies do a great job trying to keep the patients that can come out engaged)unless to be feed or meds . Very disappointed in this facility they didn’t a security system when we first got there because “ we’re in Copley ,plus the police are right down the street.” Is what we’re told. They had a security system put in last week( thank God) . Ask how many aides they have on each shift if they say 2, you might want to look elsewhere!! They have call offs and these aides then have to cover the other buildings!! They need more staff.
Lorin Schultz Ederer
Feb 2026
Concordia at Sumner saved my Mother’s life and mine! Marie Schultz is 103 years young. She had been bounced from facility to facility after significant falls and surgeries after age 100. For the past three years Concordia at Sumner staff and Gardens of Western Reserve Hospice have taken tender care of her. Social workers calmed my separation anxiety thus caring for me, as well. I never thought my Mother and I would laugh and enjoy life together again. Concordia’s Recreation Director, Nancy Masseria, makes us laugh over Bingo and other activities. Concordia has exceptional entertainment such as live entertainment, pianists, singers, dancers and more. Concordia allows me to bring my little dog, Moet, to see Mom. Other residents look forward to her arrival. Also, most importantly the doctors and nurses at Concordia discovered the proper treatment and medications to keep her alert and her sweet self. God Bless the staff at Concordia at Sumner.
Ana Paula De Oliveira
Sep 2025
Concordia is a very friendly clean retirement facility. Every one is so friendly and nice.
Frequently Asked Questions
What types of care does Concordia at Sumner offer?
Concordia at Sumner offers Skilled Nursing / Long Term Care.
Where is Concordia at Sumner located?
Concordia at Sumner is located at 970 Sumner Parkway in Copley, Ohio.
What do families say about Concordia at Sumner?
Concordia at Sumner is a continuing care community in Copley, Ohio, offering independent living, assisted living, rehab, and long-term nursing care. Reviewers describe warm, attentive staff and a full activities calendar, with several praising cleanliness and rehab therapy, though one detailed account raised serious concerns about understaffing and slow response times in the nursing care setting.
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