K Joyce
Jun 2026
Very loving staff and wonderful care for our family. We have been several places and Concordia is by far the best. Great activities, food, and very clean. Highly recommend!
1 / 5Quick Facts
- Total units
- 48
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 48
- Inspections
- View history (35 citations)
- Care continuum
- Independent living through long-term nursing on one campus
- Safety monitoring
- 24-hour campus monitoring with emergency response systems
- Suite features
- Private suites include kitchenette and living area
- Rehab certification
- Medicare-certified short-term rehabilitation program
- Retirement living style
- Villas and garden apartments in rural setting
CMS Care Compare
What Families Think
Concordia at Sumner is a continuing care community in Copley, Ohio, offering independent living, assisted living, rehab, and long-term nursing care. Reviewers describe warm, attentive staff and a full activities calendar, with several praising cleanliness and rehab therapy, though one detailed account raised serious concerns about understaffing and slow response times in the nursing care setting.
The Good
- Staff described as caring and dedicated
- Clean facility with no noticeable odors
- Active social, cultural, and recreational calendar
- Positive rehab therapy experiences from multiple staff members
- Pets allowed to visit residents
The Bad
- One detailed report of understaffing and slow call-light response
- One account of infrequent bathing due to staff shortages
- Single report noted lack of security system until recently
AI-generated from reviews and community data.
Concordia at Sumner is a senior living community in Copley, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 60 reviews.
About Concordia at Sumner
Concordia at Sumner is a continuing care retirement community in Copley, Ohio, offering multiple levels of care including independent retirement living, assisted living, short-term rehabilitation, and long-term nursing care. The community has more than a century of experience serving seniors in Northeast Ohio and provides 24-hour campus monitoring with individual emergency response systems in all residences.
Assisted living suites feature a bedroom, living area, kitchenette, and private bathroom. Residents receive 24-hour nursing coverage, medication administration and reminders, and medical supervision from caregivers. Buildings are locked and monitored for safety. The community offers a full calendar of social, cultural, and educational activities for residents.
Short-term rehabilitation services focus on recovery and wellness, with spacious physical and occupational therapy areas featuring modern equipment. The facility is Medicare-certified and treats a wide range of conditions, with the goal of helping patients return home. Long-term nursing care residents are cared for through individualized care plans developed by clinical staff working with food service, activities, spiritual care, and families. The health center buildings include private suites with bedrooms, living areas, kitchenettes, and personal bathrooms, along with common areas such as foyers, parlors, country kitchens, and garden courtyards.
Retirement living accommodations include villas and garden apartments in a rural environment with breathtaking surroundings and common areas. Residents benefit from access to continuing care services should health needs arise.
Types of Care at Concordia at Sumner
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Concordia at Sumner
4overall · 60 ratings combined
4★ on Google (60)
Marthanne Parms
Jun 2026
They do a very good job at this Concordia. The nursing staff is great. I have been here 7 years. They do great things for us. Everything they do is wonderful. The administrator also does a great job.
Leann Riley
Mar 2026
Horrible experience!! The state says 2.5 hours a day per patient, NO WAY IS ANY patient/ resident getting this! Unless you count feeding time or activities! The employees at this facility are over worked!! There is not enough help!! The residents sit with their call lights on for ever!! They are so under staffed!! No one wants to be accountable!! They all pass the blame, I would NEVER recommend this facility . You have to watch your loved ones and be advocates!! I had to change my mom’s brief because it would take so long for anyone to come, because they were short staffed! I had to give her a shower, the bath they have does not work. The staff don’t have time to bath or shower the residents, so if the resident/ patient can’t do it themselves, they probably haven’t had a shower in weeks. Also serving food is more important than changing a patient/ resident with a soiled brief. Worst experience!! Also know if you send a loved one there they will have very little interaction with staff ( although the activities ladies do a great job trying to keep the patients that can come out engaged)unless to be feed or meds . Very disappointed in this facility they didn’t a security system when we first got there because “ we’re in Copley ,plus the police are right down the street.” Is what we’re told. They had a security system put in last week( thank God) . Ask how many aides they have on each shift if they say 2, you might want to look elsewhere!! They have call offs and these aides then have to cover the other buildings!! They need more staff.
Lorin Schultz Ederer
Feb 2026
Concordia at Sumner saved my Mother’s life and mine! Marie Schultz is 103 years young. She had been bounced from facility to facility after significant falls and surgeries after age 100. For the past three years Concordia at Sumner staff and Gardens of Western Reserve Hospice have taken tender care of her. Social workers calmed my separation anxiety thus caring for me, as well. I never thought my Mother and I would laugh and enjoy life together again. Concordia’s Recreation Director, Nancy Masseria, makes us laugh over Bingo and other activities. Concordia has exceptional entertainment such as live entertainment, pianists, singers, dancers and more. Concordia allows me to bring my little dog, Moet, to see Mom. Other residents look forward to her arrival. Also, most importantly the doctors and nurses at Concordia discovered the proper treatment and medications to keep her alert and her sweet self. God Bless the staff at Concordia at Sumner.
Ana Paula De Oliveira
Sep 2025
Concordia is a very friendly clean retirement facility. Every one is so friendly and nice.
Government Inspection History
9 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 22, 2026Fire Safety StandardHealth Standard8 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2026
Nov 13, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2025
Aug 25, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2025
Feb 13, 2025Health Complaint2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 10, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 10, 2025
Aug 29, 2024Infection ControlNo citations
Jul 24, 2024Health Complaint1 citation
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024
Feb 26, 2024Fire Safety StandardHealth Standard9 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Jul 6, 2023Health Complaint2 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2023
Feb 24, 2022Fire Safety StandardHealth Standard11 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022
Ensure staff are vaccinated for COVID-19
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022
Meet requirements for the use and maintenance of medical gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Concordia at Sumner offer?
Concordia at Sumner offers Skilled Nursing / Long Term Care.
Where is Concordia at Sumner located?
Concordia at Sumner is located at 970 Sumner Parkway in Copley, Ohio.
What do families say about Concordia at Sumner?
Concordia at Sumner is a continuing care community in Copley, Ohio, offering independent living, assisted living, rehab, and long-term nursing care. Reviewers describe warm, attentive staff and a full activities calendar, with several praising cleanliness and rehab therapy, though one detailed account raised serious concerns about understaffing and slow response times in the nursing care setting.
How did Concordia at Sumner do on recent health and safety inspections?
Concordia at Sumner had 9 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Concordia at Sumner?
Submit the Request Information form on this page to connect with Concordia at Sumner and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Concordia at Sumner? Claim this listing to update photos, pricing, and details. It's free.
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