Christopher Roberts
Sep 2026
Extremely rude people working here, they may put on a smile in their office, but run into them at your own business and they show their true colors
1 / 6Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2021
- Insurance coverage
- Medicare covers care with no co-pay
- Veteran benefits
- Accepts VA and Tricare insurance
- Care coordination goal
- Works with physicians to prevent hospital readmissions
Home Health Compare
What Families Think
Concierge Home Care offers in-home health and hospice services in Port Orange, Florida, working with physicians to support recovery and safety at home. Feedback from a small number of reviewers is mixed, with some praising attentive staff and others describing a negative interaction with a technician.
The Good
- Staff described as going above and beyond
- Helped family navigate paperwork and communication
- Responsive to questions about a parent's care
- Accepts Medicare, VA, and Tricare coverage
The Bad
- One reviewer reported a technician who was insulting and unprofessional
- Mixed overall rating from a small number of reviews
- No published pricing information available
AI-generated from reviews and community data.
Concierge Home Care is a home health agency serving Port Orange, Florida offering At-Home Care and Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.6 out of 5 across 5 reviews.
About Concierge Home Care
Concierge Home Care provides in-home senior care services in Port Orange, Florida and nearby areas. The company's team of healthcare professionals helps seniors and their loved ones receive care in the comfort of their own homes, working closely with physicians to support recovery and prevent hospital readmissions.
The organization focuses on creating patient-centered partnerships among caregivers, family members, and physicians to improve quality of life and maintain safety and health at home. Services are designed to be clinically efficient and fiscally responsible, with comprehensive patient assessment and coordinated clinical care that emphasizes maximizing safety, security, health, and comfort.
In-home care through Concierge Home Care is covered by Medicare with no co-pay or secondary insurance required. Services are also covered by the VA, Tricare, and many other insurance companies, making care accessible to eligible seniors in the region.
Types of Care at Concierge Home Care
At-Home CareHome Health
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Concierge Home Care
2.6overall · 5 ratings combined
2.6★ on Google (5)
arie w.
Jul 2026
No words can truly describe how I feel about this place.
Beve Chapman
Jun 2025
Had them send this awful technician who insulted me, my neighborhood and my health conditions.<br>I would never recommend this company.
Ann Steilberg
Jan 2022
The people I have spoken with have been more than helpful. They answer all the questions I have concerning care for my elderly mother. The people they have sent to help my father care for my mother have gone above and beyond what is asked of them. They look for things to do when my mom is resting. Brittany Higgins and Lynn DeBrango have helped my dad with paperwork and have made themselves available anytime I have texted or called them.
Medicare Quality of Care
Concierge Home Care is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency83%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety80%US 82%
160 completed patient surveys, 18% response rate.
Hospital outcomes
- Discharged to the community87%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing92%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
Concierge Home Care reports serving 32 ZIP codes, including Daytona Beach, Port Orange, Deland, Deltona, Edgewater, New Smyrna Beach, Ormond Beach, Palm Coast, Bunnell, De Leon Springs and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 687137. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Concierge Home Care offer?
Concierge Home Care offers At-Home Care and Home Health.
Where is Concierge Home Care located?
Concierge Home Care is located at 851 Dunlawton Ave Suite 201 in Port Orange, Florida.
What do families say about Concierge Home Care?
Concierge Home Care offers in-home health and hospice services in Port Orange, Florida, working with physicians to support recovery and safety at home. Feedback from a small number of reviewers is mixed, with some praising attentive staff and others describing a negative interaction with a technician.
Does Medicare cover care from Concierge Home Care?
Yes. Concierge Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Concierge Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Concierge Home Care?
Submit the Request Information form on this page to connect with Concierge Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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