MyLivingChoice

CompleteOK Home Health & Hospice

1025 W Cherry Ave

4.3(17 ratings)· Enid average: 3.8

CompleteOK Home Health & Hospice, photo 1

Quick Facts

Medicare quality
2.0 of 5 stars

Home Health Compare

Medicare certified
Since 1989
Provider scale
Operates 14 locations across Oklahoma
Care model
Positioned as alternative to nursing facility care
Service scope
Includes palliative care for advanced symptom management

What Families Think

Reviews of CompleteOK Home Health & Hospice in Enid are sharply mixed: a few families praise individual nurses for compassionate, high-quality care, while several others report serious problems with unreliable, dishonest, or inattentive home health aides, including one allegation of theft and one of attempted abuse during bathing.

The Good

  • One nurse singled out for exceptional, compassionate care
  • Offers skilled nursing, wound care, and infusion therapy
  • Provides physical, occupational, and speech therapy at home
  • Palliative and hospice care for serious or life-limiting illness

The Bad

  • Multiple reports of aides not showing up or on phones
  • One report of an aide allegedly stealing from a client
  • One report of attempted abuse by an aide during bathing
  • Reviewers describe inconsistent, unreliable staffing over time

AI-generated from reviews and community data.

CompleteOK Home Health & Hospice is a home health agency serving Enid, Oklahoma offering Home Health. Families rate it 4.3 out of 5 across 17 reviews.

About CompleteOK Home Health & Hospice

CompleteOK Home Health & Hospice is a home care provider serving Enid, Oklahoma, offering an alternative to nursing facility care with a range of services including skilled nursing, wound care, infusion therapy, physical therapy, occupational therapy, and speech therapy.

The organization provides palliative care focused on advanced symptom management to improve quality of life for individuals with serious illnesses, as well as hospice services that deliver whole-person care for those with life-limiting illnesses.

Types of Care at CompleteOK Home Health & Hospice

Home Health

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Reviews of CompleteOK Home Health & Hospice

4.3overall · 17 ratings combined

4.3★ on Google (17)

bryon holsten

Oct 2024

via Google

Zero stars isn't an option but it should be. I had to use their "services" and they sent at least 30 different pca's all of whom were unreliable, dishonest and one tried to molest me in the shower when she was supposed to be helping me bathe. Terrible organization. I can't say a single good thing about them honestly.

Tiff

Jul 2023

via Google

Sure your company may be amazing, but check the ones who drive, as I was cut off.. slammed on my breaks causing three others to slam on their breaks so she could not use her blinker to get gas.. My nerves are shook right now it's unbelievable!!! Ridiculous! The one time I don't have my kid in the car. She's lucky I didn't call the cops. It's on my dash cam. Edit. I don't want anyone to get fired, but this needs to be addressed. Share the road!! If you cannot make your turn safely then use a different alternative!

Melinda Casteel

Feb 2023

via Google

CompleteOK Home Health employed an aide for my mother that allegedly used my mother's debit card and stole close to $2,000. Situation has not yet been resolved.

Karen Moore

Sep 2022

via Google

My mom is experiencing a lot of home health that either do not show up, or they do show up and are on their phone most of the time they are at her home. She has DEFINATELY not had a dependable aide in over a year.

Alana howard

Oct 2021

via Google

Kay is hands down an AMAZING nurse.. i work in the medical field and am truly inspired by her care and passion.. this place sure deserves more than 5 stars!!!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to CompleteOK Home Health & Hospice, never sold or shared.

Medicare Quality of Care

CompleteOK Home Health & Hospice is a Medicare-certified home health agency (certified since 1989). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

408 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Worse than

How patients did

  • Care started within 2 days of referral85%US 94%
  • Patients got better at walking or moving around82%US 83%
  • Patients got better at getting in and out of bed84%US 83%
  • Patients got better at bathing84%US 86%
  • Patients' breathing improved78%US 85%
  • Patients got better at taking medications correctly80%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

CompleteOK Home Health & Hospice reports serving 212 ZIP codes, including Tulsa, Oklahoma City, Bartlesville, Broken Arrow, Ponca City, Stillwater, Claremore, Edmond, Enid, Muskogee and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 377167. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CompleteOK Home Health & Hospice offer?

CompleteOK Home Health & Hospice offers Home Health.

Where is CompleteOK Home Health & Hospice located?

CompleteOK Home Health & Hospice is located at 1025 W Cherry Ave in Enid, Oklahoma.

What do families say about CompleteOK Home Health & Hospice?

Reviews of CompleteOK Home Health & Hospice in Enid are sharply mixed: a few families praise individual nurses for compassionate, high-quality care, while several others report serious problems with unreliable, dishonest, or inattentive home health aides, including one allegation of theft and one of attempted abuse during bathing.

Does Medicare cover care from CompleteOK Home Health & Hospice?

Yes. CompleteOK Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.

Do I need a referral to use CompleteOK Home Health & Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CompleteOK Home Health & Hospice?

Submit the Request Information form on this page to connect with CompleteOK Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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