CompleteCare Home Health and Hospice

3.7(19 ratings)· San Antonio average: 4.3

Quick Facts

Medicare quality: 3.0 of 5 stars
Medicare certified: Since 2005

CompleteCare Home Health and Hospice is a home health agency serving San Antonio, Texas offering Home Health. Families rate it 3.7 out of 5 across 19 reviews.

About CompleteCare Home Health and Hospice

CompleteCare Home Health and Hospice is a Medicare-certified home health agency serving San Antonio, TX and has been Medicare certified since 2005. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at CompleteCare Home Health and Hospice 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at CompleteCare Home Health and Hospice

Home Health

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Reviews of CompleteCare Home Health and Hospice

3.7overall · 19 ratings combined

3.7★ on Google (19)

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Medicare Quality of Care

CompleteCare Home Health and Hospice is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

Skilled nursing
Physical therapy
Occupational therapy
Speech therapy
Medical social services
Home health aide

What patients say

3.0 / 5 patient survey rating

Would definitely recommend the agency73%US 79%
Rated their overall care 9 or 10 out of 1083%US 85%
Care was given in a professional way85%US 89%
The team communicated well84%US 86%
The team discussed medicines, pain and home safety72%US 82%

230 completed patient surveys, 17% response rate.

Hospital outcomes

Discharged to the community82%US 80%Better than
Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

Care started within 2 days of referral95%US 94%
Patients got better at walking or moving around80%US 83%
Patients got better at getting in and out of bed89%US 83%
Patients got better at bathing91%US 86%
Patients' breathing improved95%US 85%
Patients got better at taking medications correctly80%US 81%
Patients who had a fall with major injury (lower is better)1%US 1%
Patients with new or worsened pressure ulcers (lower is better)0%US 0%
Discharge function score met or exceeded expectations74%US 61%

Service area

CompleteCare Home Health and Hospice reports serving 85 ZIP codes, including San Antonio, Boerne, New Braunfels, Adkins, Atascosa, Bigfoot, Bulverde, Castroville, Cibolo, Converse and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 457901. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CompleteCare Home Health and Hospice offer?

CompleteCare Home Health and Hospice offers Home Health.

Where is CompleteCare Home Health and Hospice located?

CompleteCare Home Health and Hospice is located at 1112 Blanco Rd in San Antonio, Texas.

Does Medicare cover care from CompleteCare Home Health and Hospice?

Yes. CompleteCare Home Health and Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use CompleteCare Home Health and Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CompleteCare Home Health and Hospice?

Submit the Request Information form on this page to connect with CompleteCare Home Health and Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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