MyLivingChoice

Complete Care At Shrewsbury

89 Avenue At The Common

4.4(322 ratings)· Shrewsbury average: 4.5

Complete Care At Shrewsbury, photo 11 / 5

Quick Facts

Total units
140
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
140
Special Unit
Renovated first-floor rehab unit called OASIS
Care Focus
Emphasis on reducing preventable hospital readmissions

What Families Think

Complete Care at Shrewsbury is a skilled nursing and post-acute rehabilitation facility where families describe a clean, well-maintained environment and attentive staff. Reviewers highlight the rehabilitation-focused approach and a renovated unit designed for recovery, with a 4.4 rating across 303 reviews.

The Good

  • Staff described as professional, attentive, and caring
  • Clean, well-maintained facility overall
  • Renovated OASIS unit with well-appointed rooms
  • Rehabilitation programs geared toward recovery milestones
  • Focus on reducing preventable hospital readmissions

AI-generated from reviews and community data.

Complete Care At Shrewsbury is a senior living community in Shrewsbury, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.4 out of 5 across 322 reviews.

About Complete Care At Shrewsbury

Complete Care at Shrewsbury is a post-acute, skilled nursing, and long-term care facility in Shrewsbury, New Jersey. The community provides rehabilitation services and support for patients transitioning from hospitalization, with a focus on personalized care tailored to individual needs.

The facility offers rehabilitation programs designed to support patients in achieving their recovery goals and preparing for transition home. Complete Care emphasizes strategies to reduce preventable hospital readmissions following post-acute stays and celebrates patients when they reach rehabilitation milestones through a collaborative effort between patients and staff.

The community features a renovated first-floor unit called OASIS, which includes clean and well-appointed rooms. The facility maintains a clean environment and emphasizes a compassionate atmosphere across all levels of staffing, from administration and nursing to support personnel.

According to residents and families, the staff demonstrates professionalism, attentiveness, and genuine care. The facility is described as well-maintained with an overall atmosphere focused on making patients feel comfortable and supported during their rehabilitation journey.

Types of Care at Complete Care At Shrewsbury

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Help Me Choose

Reviews of Complete Care At Shrewsbury

4.4overall · 322 ratings combined

4.4★ on Google (322)

Joanne Skeate

Jul 2026

via Google

There are some people that work here that I really would like to say good things about. Giselle at the front desk is such a warm, friendly, kind, and helpful woman! I can’t say enough about her! On the second floor, Tiffany, the aide Is kind and funny and efficient and has a fantastic work ethic! I always know when she has taken care of my aunt. Anna, another aide Is new to me, but she was absolutely wonderful the other day. Claudia in housekeeping does a beautiful job and is also kind and compassionate.Jenae (not sure of the spelling). And Taylor. LPNS,and Barbara the charge nurse and Irina PA or NP are wonderful and help me to keep track of what’s going on with my aunt. I am so grateful to them all

ron walsh

Jun 2026

via Google

Visited a friend in Comfort Care in Shrewsbury today to visit a friend. The place was very clean. The residents I saw seemed engaged and happy. The reception was super friendly and accommodating.'when I mentioned my friends name they were very excited he was having company . While in the room with my friend and his roommate, a staff member came in. Avi Speigel. I'm guessing he a social worker type of person.'very personable, Spoke to the two residents with respect and seemed quite interested in their day to day convo..'I even engaged with him a bit talking about the World Cup, the Tall ships coming to Sandy Hook this week. I'd recommend this place to Get a look if you're in the market.

Lori Gabriel

Jun 2026

via Google

As a former Nursing Home Administrator with over 40 years experience, I thoroughly researched the Nursing Homes in the area before selecting Complete Care at Shrewsbury for my Mother. She resided there for 2 1/2 years and I can honestly say I never regretted the decision. The Nursing Staff on every shift was compassionate, attentive, and responsive not only to my Mother's needs, but also to any concerns or requests I had as her daughter. They truly treat residents like family rather than simply another assignment. The Activities Staff does an outstanding job keeping the residents engaged and entertained and socially connected. The Dietary Department consistently went above and beyond to accommmodate individual preferences and needs, and the Housekeeping Staff always greeted residents and families with a smile and friendly attitude. Making the decision to place a loved one in a Nursing Home is never easy. When I could no longer provide my mother with the level of care she needed at home, Complete Care at Shrewsbury gave me peace of mind knowing she was receiving excellent care in a supportive and caring emvironment. I am grateful to the entire team for the kindness, professionalism, and dedication they showed my Mother throughout her stay. I highly recommend Complete Care at Shrewsbury to anyone seeking quality long term care for a loved one.

Marisa Seiders

May 2026

via Google

I can’t say enough positive things about the team here. Dijana was extremely helpful by giving us a full tour of the facility. My mom is doing extremely well because of the attention to detail, the caring nature of the therapists, nurses and especially Dijana. They even hosted a Mother’s Day luncheon here and we were all able to celebrate the day with her and enjoy a delicious meal prepared by your exquisite Chef and staff. I would highly recommend both Complete Care and Dijana as the entire experience here has been a 5-star experience.

carol davis

Apr 2026

via Google

I absolutely felt well taken care of at this facility. The nurses and the aides on the floor were all great. If you do have a problem the patient liaison Lucille ( LuLu ) Famulary will make sure your needs are met. Great rehab, great PT and OT services as well. Oasis is a step above all the rest.

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Government Inspection History

9 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 25, 2025Fire Safety StandardHealth Standard15 citations
  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2025

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2025

Jan 16, 2025Health Complaint1 citation
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2025

Jul 23, 2024Health Complaint1 citation
  • Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2024

Jul 5, 2024Infection ControlNo citations
May 30, 2024Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 2, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 2, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

Apr 5, 2024Infection ControlNo citations
Dec 11, 2023Infection ControlNo citations
Jul 5, 2023Infection ControlNo citations
Mar 10, 2022Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2022

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2022

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Apr 10, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Complete Care At Shrewsbury offer?

Complete Care At Shrewsbury offers Skilled Nursing / Long Term Care.

Where is Complete Care At Shrewsbury located?

Complete Care At Shrewsbury is located at 89 Avenue At The Common in Shrewsbury, New Jersey.

What do families say about Complete Care At Shrewsbury?

Complete Care at Shrewsbury is a skilled nursing and post-acute rehabilitation facility where families describe a clean, well-maintained environment and attentive staff. Reviewers highlight the rehabilitation-focused approach and a renovated unit designed for recovery, with a 4.4 rating across 303 reviews.

How did Complete Care At Shrewsbury do on recent health and safety inspections?

Complete Care At Shrewsbury had 9 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Complete Care At Shrewsbury?

Submit the Request Information form on this page to connect with Complete Care At Shrewsbury and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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