810 South Broom Street
4.3(133 ratings)· Wilmington average: 4.2
1 / 5CMS Care Compare
Complete Care at Hillside is a skilled nursing and long-term care facility in Wilmington, DE, focused on post-acute rehabilitation and discharge planning. Google reviewers generally praise the cleanliness and friendliness of staff, especially on the second floor, though several raise concerns about medication oversight, CNA training, and one report of pest issues.
AI-generated from reviews and community data.
Complete Care at Hillside is a post-acute, skilled nursing, and long-term care facility located in Wilmington, Delaware. The community provides rehabilitation and recovery services with a focus on tailoring care to individual resident needs and creating a comfortable and engaging environment.
The facility offers a series of programs designed to support patients through their rehabilitation journey and help them successfully transition home. These programs emphasize celebrating patient milestones when residents reach their rehabilitation goals and work to reduce preventable hospital readmissions following post-acute stays through implementing various care strategies.
Complete Care at Hillside emphasizes collaboration between patients and staff throughout the recovery process, with attention to discharge planning and ensuring residents have the support and resources needed as they return to life after rehabilitation.
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Help Me Choose4.3overall · 133 ratings combined
4.3★ on Google (133)
Daruis Barrett
Apr 2026
I came to visit my brother. The staff was helpful and very nice. They gave me the information that I needed and it's going to help me with the information that I'mma need to take care of my brother a little more better. Nothing but positive thoughts for the staff.
Troy
Mar 2026
A great staff that cares for their residents. I call them my Mother’s super staff. Zita, Iyeshia, Gigi, Darlene, and Antoinette. There is more but I couldn’t remember there name. This is the 2nd floor staff
Key On Those Keys
Mar 2026
I came to visit someone and I saw various cockroaches and mice running around the building. I saw various staff sitting around on cell phones eating breakfast while the resident's were waiting for their food that was already on the unit and was getting cold. The nurses are okay. The CNA's need better training. The build also smells when you come in.
Kimberly Lewison
Feb 2026
The center is clean. The staff is very nice. Only small complaints would be lack of condiments (salt, pepper, cream and real sugar for coffee or tea, and single use ketchup). The one guy who cleans does a through job. Other cleaners will clean but not too to bottom like him. The nurses are probably over worked but will not listen to patients if they are given the wrong meds at the wrong time. They assume and simply won't read the directions on the chart. This problem was fixed after the patient complaint to upper management from the visiting nurse, (a hired nurse who will follow them when they leave the center).
Byron Lewis
Feb 2026
The place was clean, staff friendly and attentive. My brother appeared well cared for. He was extremely happy to have gotten a shower and I'll bring my clippers next time to trim his hair and beard.
Complete Care at Hillside offers Skilled Nursing / Long Term Care.
Complete Care at Hillside is located at 810 South Broom Street in Wilmington, Delaware.
Complete Care at Hillside is a skilled nursing and long-term care facility in Wilmington, DE, focused on post-acute rehabilitation and discharge planning. Google reviewers generally praise the cleanliness and friendliness of staff, especially on the second floor, though several raise concerns about medication oversight, CNA training, and one report of pest issues.
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