MyLivingChoice

Complete Care At Clark

1213 Westfield Avenue

3.9(179 ratings)

Complete Care At Clark, photo 11 / 6

Quick Facts

Total units
140
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
140
Readmission focus
Aims to reduce preventable post-acute hospital readmissions
Therapy services
On-site physical therapy for mobility recovery

What Families Think

Complete Care at Clark is a skilled nursing and rehabilitation community with a 3.9 Google rating based on 164 reviews, though no individual review comments were provided to detail specific family experiences.

The Good

  • Rehabilitation programs to celebrate recovery milestones
  • Focus on reducing preventable hospital readmissions
  • On-site physical therapy services
  • Collaborative care between patients and staff

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Complete Care At Clark is a senior living community in Clark, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 179 reviews.

About Complete Care At Clark

Complete Care at Clark is a post-acute, skilled nursing, and long-term care community located in Clark, New Jersey. The facility tailors its services and support to create a comfortable, enriching, and engaging environment for residents.

The community offers rehabilitation programs designed to support patients through their recovery journey. Complete Care has developed strategies to help patients celebrate rehabilitation milestones and successfully transition home, with a focus on reducing preventable hospital readmissions following post-acute stays.

The facility emphasizes collaborative care between patients and staff throughout the recovery process. Physical therapy services are available to support residents in regaining mobility and independence during their stay.

Types of Care at Complete Care At Clark

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Complete Care At Clark

3.9overall · 179 ratings combined

3.9★ on Google (179)

Tracy Paige

Aug 2026

via Google

I hesitated for a few months about writing a review but the more I thought about it, the more I felt the need to warn anyone who was thinking about placing their loved one here. My mother was placed here after leaving the hospital for rehabilitation. While 2 of the aides on her floor were good, the rest were horrible! I literally had to beg them to change my mom’s diaper more than 1 time in the morning and 1 time in the afternoon. I don’t you about you but I don’t want my loved one sitting in urine or fecal matter. Most of the staff were rude, uneducated and disrespectful to their patients. I saw a staff member yell at the top of her lungs to a patient saying “don’t talk to me “. I even had a staff member tell me that they are saving money so their family will place them in assisted living when the time comes instead of a nursing home. Doesn’t that tell you something when a staff member doesn’t want to stay there? Another thing I saw was a patient fall out his wheelchair. Instead of getting a nurse like the gentleman asked, the aide just helped him back in his wheelchair and said “you’re not hurt” There are so many more examples I can provide, but I will end with this DO NOT USE COMPLETE CARE!! If I could give zero stars I would

Mark

Jun 2026

via Google

Complete Care at Clark is a wonderful facility with a caring and professional team. The staff are friendly, attentive, and truly go above and beyond for the residents. The building is clean, welcoming, and well maintained, and you can feel the compassion from the moment you walk in. It is clear that the team takes pride in providing excellent care and making residents and families feel supported. I would highly recommend Complete Care at Clark to anyone looking for quality care for their loved one.

Denise Grill

Jun 2026

via Google

Loved visiting our friend. I was a patient there just before it changed hands, and I had a very good experience. It has definitely changed alot since my stay. The blinds in room were repaired with taping them to the wall, and I’m very sorry to say the floors need a good cleaning. Just needs a little sprucing up. As far as the care now I have no idea..

Sue Messina

Mar 2026

via Google

Hello, my name is Susan Messina, I am Alice's daughter. I am ready to report this organization to the state's Long-term care Ombudsman, Laurie Faccia Rossa Brewer. We call and call and no one gets back to us. We get promises that are not kept. No one is listening to my brother and I. We don't even know who her doctor is! Our mother is NOT getting the "Complete care" that she so needs and deserves. She was a vibrant woman who was still driving and getting herself around with just a cane. She was happy go-lucky and sharp as a tack. This woman I see in your facility is NOT my MOM! She is confused and lifeless. Her false teeth are always dirty and falling out, her hands are dirty with dirt underneath all of her fingernails. She seems to have a recurring or constant UTI. I believe they have never confirmed that it was gone. Her belly is distended and her legs swollen. She has a bed sore because no one is getting her out of bed. Things that we brought in for her have been stolen from her room. (magazines, newspapers, playing cards, etc.) Her hearing aid is missing and now her glasses are gone, making her deaf and blind. She had a decent wheelchair and bed table, now she has junk. Everyone there is treating her like another old lady just waiting to die. No one listens when we say that she was not like this prior to her admittance there. She was only admitted for rehab, NOT to lay there to die. My brother and I are NOT HAPPY! Our mom still has time and your facility is taking it away. I demand better care for her. She NEEDS to get out of bed! PLEASE I'm begging you! HELP her!!!! Sincerely, Susan Messina

Gerty SL (The Blessed One!)

Mar 2026

via Google

Whenever I visit my mother, she speaks positively about the facility. The nurses and certified nursing assistants genuinely try to take good care of her. Each time I see her, she is clean and well cared for, and the rooms are consistently clean as well. The only concern I have is that I wish there were more activities for the residents. Sitting for long periods can negatively affect their health, so additional engagement opportunities would be beneficial.

Request information

Ask about availability, pricing, or a tour. Your details go only to Complete Care At Clark, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 18, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025

May 15, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 3, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025

Nov 6, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Nov 20, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 23, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2023

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2023

  • Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 20, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2023

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023

Jan 5, 2022Fire Safety StandardHealth Standard5 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2022

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Complete Care At Clark offer?

Complete Care At Clark offers Skilled Nursing / Long Term Care.

Where is Complete Care At Clark located?

Complete Care At Clark is located at 1213 Westfield Avenue in Clark, New Jersey.

What do families say about Complete Care At Clark?

Complete Care at Clark is a skilled nursing and rehabilitation community with a 3.9 Google rating based on 164 reviews, though no individual review comments were provided to detail specific family experiences.

How did Complete Care At Clark do on recent health and safety inspections?

Complete Care At Clark had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Complete Care At Clark?

Submit the Request Information form on this page to connect with Complete Care At Clark and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Complete Care At Clark? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Clark.

Prefer to stay home?

Home care agencies serving Clark bring help to the house: daily living, companionship, and respite for family caregivers.