Brian Jones
Nov 2025
The Compassus team were very professional in all aspects of care for my mom and my family during a hard and difficult time. Would highly recommend their team.
Compassus Home Health
1900 International Drive, Suite 2503.2(16 ratings)· Birmingham average: 4.1
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1 / 5Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2000
- Medicare quality rating
- 4.0 out of 5 stars for patient care
- Ownership
- Privately owned home health agency
- Medicare certification history
- Medicare certified in Birmingham since 2000
- Service scope
- Short-term recovery care, not daily living help
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Compassus Home Health is a Medicare-certified home health agency in Birmingham that provides skilled nursing, therapy, and aide visits after hospitalization or during recovery. Reviews are mixed: several families praise individual therapists and nurses for compassion and professionalism, while others describe serious lapses in communication, professionalism, and accuracy of medical records.
What reviewers praise
- Physical and occupational therapists praised by name
- Admissions nurse described as detailed and compassionate
- 4.0 out of 5 star Medicare quality rating
- Medicare certified since 2000
What reviewers flag
- Multiple reports of rude or unprofessional nursing staff
- One report of incorrect cause of death and unresolved record errors
- One report of a family member's SSN misused on patient records
- One report staff dismissed care concerns with 'call me if they die'
AI-generated from reviews and community data.
Compassus Home Health is a home health agency serving Birmingham, Alabama offering Home Health. Families rate it 3.2 out of 5 across 16 reviews.
About Compassus Home Health
Compassus Home Health is a Medicare-certified home health agency serving Birmingham, AL and has been Medicare certified since 2000. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Compassus Home Health 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Compassus Home Health
Home Health
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Help Me ChooseReviews of Compassus Home Health
3.2overall · 16 ratings combined
3.2★ on Google (16)
Vicki Beasley
May 2025
Everyone who has been to my house has been friendly, kind, compassionate and professional especially Emily. She consistently goes above and beyond and I really look forward to seeing her every week.
Allison Michelle
Jan 2025
I have nothing bad to say about the Physical Therapists or Occupational Therapists. Especially Luke, so sweet. The main nurse Suzannah over the Hoover area is RUDE RUDE RUDE. She spoke to my MIL like a dog and was soo rude to both me and my husband. Had my MIL sign papers without telling her what they were about, or having one of us come to look at them. She just told her to look at them later. I called and spoke with Heather she told me she was shocked to hear it and she had never had any complaints before. Basically I got she did not believe me. So I guess because we are middle class its okay to talk to us like that. BEWARE of them
Talisha Freeman
Nov 2024
We have had the most amazing experience so far with Ascension Home Healthcare. Sarah, the admissions nurse pays attention to detail and so compassionate. I appreciated her helping my sister and I with everything. She helped us get our mother organized and provide all the information we needed. I pray all her nurses are like her. Thank you Sarah for your service.
ck malone
Jul 2024
The male nurse Morgan was very unprofessional and rude. He was called to help us with our family member and his reply was "call me if they die". As far as compassion and consideration there was very little. The chaplin was very nice. I will not recommend this hospice.
Medicare Quality of Care
Compassus Home Health is a Medicare-certified home health agency (certified since 2000). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety85%US 82%
304 completed patient surveys, 18% response rate.
Hospital outcomes
- Discharged to the community84%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around92%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved94%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations63%US 61%
Service area
Compassus Home Health reports serving 97 ZIP codes, including Birmingham, Bessemer, Jasper, Pell City, Adamsville, Adger, Alabaster, Anniston, Ashland, Bremen and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017149. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Compassus Home Health offer?
Compassus Home Health offers Home Health.
Where is Compassus Home Health located?
Compassus Home Health is located at 1900 International Drive, Suite 250 in Birmingham, Alabama.
What do families say about Compassus Home Health?
Compassus Home Health carries a 3.2 out of 5 rating from 16 Google reviews. Compassus Home Health is a Medicare-certified home health agency in Birmingham that provides skilled nursing, therapy, and aide visits after hospitalization or during recovery. Reviews are mixed: several families praise individual therapists and nurses for compassion and professionalism, while others describe serious lapses in communication, professionalism, and accuracy of medical records. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Compassus Home Health?
Yes. Compassus Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Compassus Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Compassus Home Health?
Submit the Request Information form on this page, or contact Compassus Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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