MyLivingChoice

Community Nurse

62 Center St

4(12 ratings)· Fairhaven average: 3.8

Community Nurse, photo 11 / 2

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1966
In-home therapy services
Offers in-home physical and occupational therapy

What Families Think

Reviews of this home health and hospice agency are sharply divided: several families describe compassionate, skilled nurses, PT/OT staff, and home health aides who treated patients like family, while others report serious lapses in communication, missed medication deliveries, and unresponsive management during hospice care. The overall 4-star average masks a mix of very positive long-term experiences and several serious one-star complaints.

The Good

  • Reviewers praise compassionate, respectful nurses and PT/OT staff
  • Long-term clients report consistent quality over several years
  • Staff described as treating patients like family

The Bad

  • Multiple reports of missed medication and supply deliveries
  • One report of nurse practitioner failing to visit for two months
  • Several complaints about unresponsive or dismissive management
  • One serious allegation of billing/medicare irregularities

AI-generated from reviews and community data.

Community Nurse is a home health agency serving Fairhaven, Massachusetts offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.0 out of 5 across 12 reviews.

About Community Nurse

Community Nurse is a home health and hospice community in Fairhaven, Massachusetts.

Families rate Community Nurse 4 out of 5 based on 12 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Community Nurse

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Community Nurse

4overall · 12 ratings combined

4★ on Google (12)

Kelly Catanho

May 2026

via Google

Absolutely Beautiful Kind Professional Caring People. Becky the Nurse is Absolutely #1 Kelley the OT IS ALSO ABSOLUTELY #1 Karen from PT, You are also amazing, with all the other wonderful staff.Also a shout out to the PT, He also went over and beyond to help my mom. Truly Grateful for all of you .You are Amazing people, who treat your patients, as they were you're own family. Thank you Again for the 100% you give to all your patients on a daily basis. Kelly My Mom has been Blessed

Jennifer

Mar 2026

via Google

Unfortunately you have to give 1 star - they deserve 0. RUN from this place !! When I asked a hospice nurse how many calories or what food to feed my loved one her answer was don't give her any food or water why prolong her time ? Um because she can eat & wants to eat ! Obviously we changed nurses after that incident. Supervisor is completely uncaring about any issues that came up with staff. & staff ....they put each other down telling you she doesn't know what she is doing etc. So you don't know who to believe or trust. Never got any supplies delivered because " the company can't find your house " I live on a main road - every other delivery place can find me ! So they would get my deliveries & open up my boxes & go through them & bring me some supplies - magically some would go missing. & they made me go to my pharmacy & get all the meds then a nurse told me the company was saying they were getting the meds for me because they get paid to do that ! This company is a medicare fraud !!!! RUN FROM THEM. We asked to see their nurse practitioner for 2 months .... never came. When I went higher up with all these issues I was told " we can't fix all those issues go to another company " Learn from my mistake don't use this company. Pretty bad when nurses even admit it's a bad company & say if I was you I would definitely go to another place that cares

Jennifer DeMello

Jan 2026

via Google

If I could give zero stars, I would. I am unsure who they survey to get the percentages they do but those numbers do not align with their service. Do yourself and your loved one a favor and find another home visiting agency.

Toni

Apr 2025

via Google

The Community Nurse Home Care Agency consists of a amazing group of individuals. I have had the pleasure of working with this agency for over seven years. Most of the time I was a live-in PCA/Private Case Manager for clients that needed additional Specialized Professional Guidance, other times they provided extra support to the 24/7 staff, always being just a phone call away. Every Nurse, Physical Therapist, Occupational Therapist, Home Health Aide and Hospice Nurse were Professional, Compassionate, and above all Respectful in caring for my clients. Recently, I have needed to stop working due to severe pain in my right hip and my doctor has prescibed physical therapy. I'm not able to go to out patient appointments due to my limited mobility. I asked my doctor to please send a referral for Physical Therapy to the BEST Agency I know, Community Nurse Home Care of Fairhaven. I am no longer working on the care giver team but have become on the care reciever. Therefore, I am blessed to observe both sides of the Community Nurse Home Care Agency. As a client, I feel overjoyed to have such a wonderful staff of professionals guiding me through my constant hip pain and helping me build some of my strength back. My hip surgery is scheduled fin the near and I will definitely be requesting Community Nurse back to help in my recovery.

O Phone

Nov 2024

via Google

The ABSOLUTE WORSE in Care and Comfort. Forget Dignity of your loved ones. They have been in mom's home for almost 2 months and 3 HHAs have been banned from going to Mom. Now the ONLY saving face of the company was removed from Mom by the company. A person purporting to be a nurse came in place. From phone call to appearance at the door the attitude was palpable. The degrading demeaner in which she told me about Mom and how Mom was feeling and that Mom could read her lips within her 1st 2 mins was an insult to me and Mom. Decisions made in the background within the company to remove the PCP and the health care proxy and son from decisions was done. Stay away from this company. So much for an easy and comforting transition.

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Medicare Quality of Care

Community Nurse is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency93%US 79%
  • Rated their overall care 9 or 10 out of 1094%US 85%
  • Care was given in a professional way95%US 89%
  • The team communicated well93%US 86%
  • The team discussed medicines, pain and home safety91%US 82%

304 completed patient surveys, 31% response rate.

Hospital outcomes

  • Discharged to the community95%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Better than
  • Preventable hospital visits during care (lower is better)9%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

Community Nurse reports serving 35 ZIP codes, including Fall River, New Bedford, Middleboro, Somerset, Acushnet, Assonet, Berkley, Buzzards Bay, Carver, Dartmouth and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227027. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Community Nurse offer?

Community Nurse offers Home Health.

Where is Community Nurse located?

Community Nurse is located at 62 Center St in Fairhaven, Massachusetts.

What do families say about Community Nurse?

Reviews of this home health and hospice agency are sharply divided: several families describe compassionate, skilled nurses, PT/OT staff, and home health aides who treated patients like family, while others report serious lapses in communication, missed medication deliveries, and unresponsive management during hospice care. The overall 4-star average masks a mix of very positive long-term experiences and several serious one-star complaints.

Does Medicare cover care from Community Nurse?

Yes. Community Nurse is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Community Nurse?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Community Nurse?

Submit the Request Information form on this page to connect with Community Nurse and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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