Chris Fidalgo
Jan 2026
So cute!!
3.7(7 ratings)· Fairhaven average: 3.8
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Our Lady's Haven are mixed: some families appreciate the friendly front desk and hardworking nursing staff, while others describe a crowded, loud environment and report missing basic care supplies. One reviewer described a serious safety incident involving a fall.
AI-generated from reviews and community data.
Our Lady's Haven Skilled Nursing & Rehabilitative Care is a senior living community in Fairhaven, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.7 out of 5 across 7 reviews.
Our Lady's Haven Skilled Nursing & Rehabilitative Care is a skilled nursing facility in Fairhaven, Massachusetts, operated by a church-related non-profit organization. Licensed for up to 117 residents, it is Medicare and Medicaid certified and holds a 5 of 5 overall rating from CMS.
The facility provides on-site nursing care, medication management, housekeeping, laundry service, and 24-hour staff availability. Amenities include an emergency call system, gathering and activity spaces, and wheelchair accessibility.
Reviewers' experiences vary. Some praise the nursing care as kind and commend staff dedication, while others report concerns about crowding, noise levels, and the condition of shared spaces. One reviewer noted the front desk staff as friendly. Communication about care details and availability of supplies have been areas of inconsistent experience among families.
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Help Me Choose3.7overall · 7 ratings combined
3.7★ on Google (7)
Chris Fidalgo
Jan 2026
So cute!!
A
Nov 2025
I wouldn’t even give 1 star. Crowded & loud. Staff loud & unprofessional at all times. Barely can find basic supplies (soap,lotion,diaper creams,chucks).
Jacqueline
Oct 2024
The worst, my mother fell on her head they couldn't tell me why. She was in a tight community room facing a wall not even the TV. Her room was the size of a closet. Horrible people working here. I promised my husband that he would never be in a place like this, that he would never leave me, along with all the care that I gave him. If people love their families why put them here. It's Horrible ! ! As for myself I would rather go in the Cemetery than a lowdown place like this so-called nursing home. They shouldn't exist because none of them are any good.
Stacie Hess
May 2022
Front desk is friendly and the nursing care is kind. It’s a little crowded and loud at times but these are among the hardest working people you will find caring for our elderly people.
4 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected Dec 3, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Our Lady's Haven Skilled Nursing & Rehabilitative Care offers Skilled Nursing / Long Term Care.
Our Lady's Haven Skilled Nursing & Rehabilitative Care is located at 71 Center Street in Fairhaven, Massachusetts.
Our Lady's Haven Skilled Nursing & Rehabilitative Care carries a 3.7 out of 5 rating from 7 Google reviews. Reviews for Our Lady's Haven are mixed: some families appreciate the friendly front desk and hardworking nursing staff, while others describe a crowded, loud environment and report missing basic care supplies. One reviewer described a serious safety incident involving a fall. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Our Lady's Haven Skilled Nursing & Rehabilitative Care had 4 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Our Lady's Haven Skilled Nursing & Rehabilitative Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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