Kiki Monroe
Dec 2025
Best agency in town
Community Home Care Services
1630 E Shaw, Suite 1722.8(5 ratings)· Fresno average: 4.4
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Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1980
- Ownership
- Nonprofit home health agency
- Medicare history
- Medicare certified since 1980
- Therapy at home
- Physical, occupational and speech therapy visits at home
- Medicare quality rating
- 4.0 out of 5 stars from Medicare
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Community Home Care Services is a nonprofit, Medicare-certified home health agency in Fresno that Medicare rates 4.0 out of 5 stars. Google reviews are split: some praise caring nurses, while others describe rude office communication and unmet care needs. The Google rating is 2.8 from only 5 reviews.
What reviewers praise
- Medicare quality rating of 4.0 out of 5
- Medicare certified since 1980
- Offers nursing, PT, OT, speech therapy at home
- One patient praises nurses for wound dressing care
- Nonprofit agency
What reviewers flag
- Several reviewers describe rude or dismissive office staff communication
- One report of vitals not addressed and equipment help lacking
- One reviewer describes threatening, dishonest phone contact after an ICU stay
- Google rating is low at 2.8, with very few reviews
AI-generated from reviews and community data.
Community Home Care Services is a home health agency serving Fresno, California offering Home Health. Families rate it 2.8 out of 5 across 5 reviews.
About Community Home Care Services
Community Home Care Services is a Medicare-certified home health agency serving Fresno, CA and has been Medicare certified since 1980. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Community Home Care Services 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Community Home Care Services
Home Health
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Help Me ChooseReviews of Community Home Care Services
2.8overall · 5 ratings combined
2.8★ on Google (5)
R Thomps
Sep 2025
PT person is fine but don't call the office looking for empathy and certainly not kindness when trying to ask a question I was told and I quote ... "LET ME STOP YOU RIGHT THERE!" And she did stop me mid question ! Rude much! Will you please train them on how to speak to people? That's not asking alot .
Loreen Collins
Aug 2025
I deceased my order because I'm still in so much pain and I'm passing out still and it's out just for the money deceased my order on August 4th 2025 just like I said that still in pain and have a headache and passing out and they do not do anything to take blood pressure every time they come over nothing else and I cry myself to sleep every night because I'm in so much pain and I have trouble walking on my left side with my leg guess I had strokes in the pass and they don't help with any equipment to assist me with they just want to do whatever they wanted with patience so I got rid of them they are no good
bobbyhand1
Jul 2025
After my second go-around with this Mickey Mouse operation, I thought it due time to warn anyone saddled with these bozos. Don't wait, call your doctor now to get another company. Are you calling yet!?!! When they call you with a rude and threatening demeanor, lie to your face, stress out your heart and heighten your blood pressure, all after spending 37 days in the ICU , you'll be sad you didn't listen. There are so many superior companies doing the same thing, only better...and NICER.
Michael Combs
Mar 2025
I have kidney nephrostomy tubes and community home care comes to my house twice a week to change my dressing! I usually get Charlene or Joel! Both are great home care nurses! Both are very caring and friendly! It isn't fun having nephrostomy tubes! But it's always great to have them there to help me out! I've never had any issues with community home care they're the best!
Medicare Quality of Care
Community Home Care Services is a Medicare-certified home health agency (certified since 1980). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1083%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety81%US 82%
313 completed patient surveys, 12% response rate.
Hospital outcomes
- Discharged to the community85%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)7%US 11%Better than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly83%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations78%US 61%
Service area
Community Home Care Services reports serving 73 ZIP codes, including Fresno, Clovis, Madera, Visalia, Lemoore, Armona, Auberry, Bass Lake, Biola, Cantua Creek and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 057248. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Community Home Care Services offer?
Community Home Care Services offers Home Health.
Where is Community Home Care Services located?
Community Home Care Services is located at 1630 E Shaw, Suite 172 in Fresno, California.
What do families say about Community Home Care Services?
Community Home Care Services carries a 2.8 out of 5 rating from 5 Google reviews. The Google rating is 2.8 from only 5 reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Community Home Care Services?
Yes. Community Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Community Home Care Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Community Home Care Services?
Submit the Request Information form on this page, or contact Community Home Care Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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