MyLivingChoice

Community Care Center

2202 W Oak Ave

3.4(84 ratings)· Plant City average: 4.1

Community Care Center, photo 11 / 4

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120

What Families Think

Reviewers describe a skilled nursing and rehab facility where several named staff members—an administrator, an RN, a CNA, and a social worker—are repeatedly singled out for compassionate, attentive care. Most reviews describe good hygiene, clear family communication, and successful short-term rehab stays, though one detailed report describes serious lapses in medication timing, call-light response, and infection control during a COVID outbreak.

The Good

  • Staff praised by name for compassionate, attentive care
  • Family reported no bedsores after two-month rehab stay
  • Consistent daily cleaning and clothing/bed changes noted
  • Clear, frequent communication with families highlighted
  • Successful physical therapy rehabilitation outcomes described

The Bad

  • One report of delayed treatments and missed medications
  • One report of call lights going unanswered
  • One report of poor infection control during a COVID outbreak
  • One reviewer described the building as outdated

AI-generated from reviews and community data.

Community Care Center is a senior living community in Plant City, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 84 reviews.

About Community Care Center

Community Care Center is a 120-bed skilled nursing and long-term care facility in Plant City, Florida, serving residents who need rehabilitation, wound care, and ongoing medical support.

Family experiences at the facility divide sharply. Some describe consistent daily care, clean clothing and bedding, timely hygiene assistance, and no pressure ulcers, along with staff warmth and a home-like atmosphere. One family credited the administrator with setting a tone of compassion and responsiveness. Others report serious gaps: call lights unanswered or delayed, medications not administered on Dr's orders, and treatment delays that complicated recovery. One family observed staff discouraging residents from eating.

The facility holds a 3.4-star Google rating across 84 reviews, reflecting both strong satisfaction among some families and significant concerns about care consistency and clinical oversight among others.

Types of Care at Community Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Community Care Center

3.4overall · 84 ratings combined

3.4★ on Google (84)

Denise Crosby

Mar 2026

via Google

This facility gives very poor care. Treatment's not completed timely according to Dr's orders causing delayed healing and complications with surgery sight. Medication not passed according to Dr's orders on many occasions. Call lights not answered timely and sometimes not at all. Observed CNA's telling residents the food was not good and they probably would not want to eat it. Neather resident in the room would eat the meals. A meeting with the administrator was requested who stated she did not deal In Pt care she would send the DON who sent the Unit manager. I feel sorry for the residents in this facility. The facility also had a out break of Covid which I got while visiting. The staff did not follow Covid protocols or proper infection control procedures. Thank God my love one is no longer in this facility.

S W

Jan 2026

via Google

My 88 year old mother stayed at this facility for two months for physical therapy rehabilitation. While the building itself is a bit outdated, overall the staff took good care of her. I visited daily to check on her, and her bed and clothing were changed every day. She was never left sitting in a soiled diaper for long periods, and she came home without any bedsores, which was very reassuring. The facility was cleaned in the morning and at night; however, I do wish they cleaned more frequently throughout the day, as there were times when odors were noticeable. I want to especially recognize some outstanding staff members. Aretha at the front desk was amazing. Kim, the RN, was exceptional. Kim truly cares about her patients and makes an effort to engage with family members. Melinda, the CNA, provided excellent care for my mother; my mom would light up whenever she saw her. Melissa, the social worker, was also very kind and communicated clearly and consistently. With some remodeling and updates to the facility, this could easily become a top-tier skilled nursing facility center.

Kayla Sampson

Dec 2025

via Google

I can’t say enough good things about Kim the administrator. Her leadership, compassion, and professionalism truly set the tone for the entire facility. Kim is always approachable, responsive, and genuinely cares about both residents and families. It’s clear she runs the facility with integrity and high standards, and it shows in the quality of care provided by the staff.

Justin Koehler

Aug 2025

via Google

I can't say enough good things about Community Care Center in Plant City. From the moment we walked in, the staff was warm, welcoming, and incredibly professional. They treated my loved one with genuine kindness, respect, and dignity every step of the way. The facility is clean, well-maintained, and has a comfortable, home-like feel. The nurses and caregivers go above and beyond to ensure residents are not only well cared for medically but also emotionally supported. Communication with the family was excellent—we were always kept informed and felt included in the care. If you're looking for a facility that combines professionalism with heartfelt care, I highly recommend Community Care Center. It gave us peace of mind knowing our family member was in such good hands.

Kelly

Jul 2025

via Google

They take care of the elderly with love and respect. Im blessed by knowing that my mom gets the attention she needs. And thanks to Kim the Administrator, I've been given peace, knowing she's there for me also, GOOD JOB! ❤️

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Government Inspection History

6 inspection visits in the last three years, 64 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 8, 2026Health Complaint1 citation
  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026

Aug 27, 2025Fire Safety StandardHealth Standard26 citations
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Develop Emergency Preparedness policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Develop a communication plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Provide primary/alternate means for communication.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

Apr 16, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 16, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 16, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 16, 2025

Feb 6, 2024Health Complaint4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 8, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 8, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024

Jul 19, 2023Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 23, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023

Aug 6, 2021Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2021

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Community Care Center offer?

Community Care Center offers Skilled Nursing / Long Term Care.

Where is Community Care Center located?

Community Care Center is located at 2202 W Oak Ave in Plant City, Florida.

What do families say about Community Care Center?

Reviewers describe a skilled nursing and rehab facility where several named staff members—an administrator, an RN, a CNA, and a social worker—are repeatedly singled out for compassionate, attentive care. Most reviews describe good hygiene, clear family communication, and successful short-term rehab stays, though one detailed report describes serious lapses in medication timing, call-light response, and infection control during a COVID outbreak.

How did Community Care Center do on recent health and safety inspections?

Community Care Center had 6 government inspection visits in the last three years, with 64 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Community Care Center?

Submit the Request Information form on this page to connect with Community Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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