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Comfort Keepers Home Care

12276 San Jose Blvd #304

4.8(41 ratings)· Jacksonville average: 4.1

Comfort Keepers Home Care, photo 11 / 5

Quick Facts

Care limitations
Non-medical care; cannot administer insulin injections
Respite care
Offers nighttime and short-term respite relief
Transportation
Rides to parks, stores, and appointments
Agency tenure
Serving Jacksonville since 2002
Accreditation
A+ rating from Better Business Bureau

What Families Think

Families describe Comfort Keepers Home Care in Jacksonville as a responsive, compassionate agency that stepped in quickly during emergencies and provided steady support for aging parents, including those with cognitive decline. Reviewers consistently praise the caregivers' professionalism and the agency's ability to build long-term, trusted relationships with clients. A few noted limitations around consistent staffing during nights, weekends, and holidays, and around medical tasks beyond the scope of non-medical care.

The Good

  • Fast, compassionate response in emergency situations
  • Caregivers form long-term, trusted relationships with clients
  • Tailored care plans based on needs and personality
  • Handles dementia and Alzheimer's transitions from hospital to home
  • Reliable respite care for exhausted family caregivers
  • Transportation provided for errands and appointments

The Bad

  • Several reviewers noted inconsistent caregivers on nights, weekends, and holidays
  • Non-medical care model cannot handle tasks like insulin administration
  • No published pricing information available

AI-generated from reviews and community data.

Comfort Keepers Home Care is a senior care provider serving Jacksonville, Florida offering At-Home Care. Families rate it 4.8 out of 5 across 41 reviews.

About Comfort Keepers Home Care

Comfort Keepers is a home care provider offering in-home senior care services in Jacksonville, Florida. The agency assists seniors and disabled adults who wish to age in place, providing personal care, companionship, respite services, and support with daily activities while seniors remain in their own homes.

The range of services includes assistance with bathing, mobility, toileting, and other personal care needs, as well as transportation, technology support, and safety products to help seniors remain independent. Comfort Keepers offers specialized memory care for seniors with Alzheimer's disease, dementia, or cognitive decline, along with post-hospital recovery support and round-the-clock assistance when needed.

Caregivers are handpicked and trained in a continuing education program where they can gain or update certifications. All caregivers are placed with clients based on a tailored care plan that takes into account the senior's needs, conditions, hobbies, and lifestyle. The agency emphasizes forming long-term relationships between caregivers and clients.

Comfort Keepers has served Jacksonville since 2002 and maintains an A+ accreditation rating from the Better Business Bureau. The agency has received the Operational Excellence Award for its consistency in quality and customer satisfaction.

Types of Care at Comfort Keepers Home Care

At-Home Care

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Reviews of Comfort Keepers Home Care

4.8overall · 41 ratings combined

4.8★ on Google (41)

Sylvie Perron

Jul 2026

via Google

My Dad died unexpectedly in October and now I’m the primary caregiver of my Mom. I realized that I needed help with being able to have the time to take care of financial, practical and family issues, or if I just needed a break. My Mom is elderly and has cognitive disabilities. I contacted Comfort Keepers and have been very happy with who they sent! She is wonderful with my Mom and my Mom is sometimes hard to please! We started with twice a week for 4 hours, but have since gone to three times. This service has been a lifesaver for both my Mom and I. Highly recommend!!

Catherine Tappouni

Jun 2026

via Google

Comfort Keepers provided nighttime respite care for our family when we had finally reached our capacity of exhaustion. We called a couple of companies, and none were as responsive and CKs. Bridget responded immediately, made several follow up calls as we navigated our needs, was a compassionate listener who personally met with us, and turned our needs into a care plan. While CKs was unable to keep the same caregiver every night, they sent professional, helpful, kind caregivers. This is a difficult decision to make for a loved one as caregivers start out as complete strangers in the home, but we came to know them almost immediately and felt confident that they were the right choices from the beginning. There were only 1 or two instances (weekend nights), where we felt the caregiver was not of the same caliber as the two caregivers who came during the week, but overall, we would recommend CK to anyone looking for non-medical caregiving for their loved ones. We are currently considering having daytime help for day-to-day needs, and CK is our go to choice!

Leila LeVan

Apr 2026

via Google

I was in an emergency situation needing immediate care for a loved one and Comfort Keepers sprang into action. They were thorough. They toured the home and made excellent suggestions. Their caregivers were professional and compassionate. I highly recommend them!

Diane Goldman

Mar 2026

via Google

Comfort Keepers provided caring and compassionate service to both of my parents, and after my mother’s passing they continued to give my father great care. They were at their best when they sent regular staff members who knew my father and knew exactly what his care routine was. They were not always able to send the regulars, as we needed their help at night and on weekends and holidays. Those instances were rare, but sometimes those situations were not great. As my father is approaching 100, his needs became more and more medical. Comfort Keepers offers companions who help with day to day life, but my father reached a point where I had to put him in a nursing home, as they could not administer his insulin. For the majority of the time, they were a reliable source of comfort to me, knowing that my father was in good hands.

Tim Wood

Dec 2025

via Google

I learned about Comfort Keepers through a friend. They had a wonderful experience and highly recommended we use them. I have to say, they were right. The process was straight forward and clearly explained. Very professional, caring and courteous at all times. My family could not be happier with the staff. Very highly recommend looking into Comfort Keepers if you are in need of home healthcare services. You will not be disappointed.

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Frequently Asked Questions

What types of care does Comfort Keepers Home Care offer?

Comfort Keepers Home Care offers At-Home Care.

Where is Comfort Keepers Home Care located?

Comfort Keepers Home Care is located at 12276 San Jose Blvd #304 in Jacksonville, Florida.

What do families say about Comfort Keepers Home Care?

Families describe Comfort Keepers Home Care in Jacksonville as a responsive, compassionate agency that stepped in quickly during emergencies and provided steady support for aging parents, including those with cognitive decline. Reviewers consistently praise the caregivers' professionalism and the agency's ability to build long-term, trusted relationships with clients. A few noted limitations around consistent staffing during nights, weekends, and holidays, and around medical tasks beyond the scope of non-medical care.

How can families visit Comfort Keepers Home Care?

Submit the Request Information form on this page to connect with Comfort Keepers Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Jacksonville.