MyLivingChoice

Comfort Keepers

4101 Cox Rd #120

4.7(15 ratings)· Glen Allen average: 4.4

Part of Comfort Keepers · 157 communities · 4.7★ average

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Comfort Keepers, photo 11 / 5

Quick Facts

Care setting
In-home care, not a residential facility
Pricing transparency
No published pricing; must contact directly

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Comfort Keepers in Glen Allen provides in-home health and hospice care rather than a residential community, and families generally describe the caregivers as compassionate, dependable, and responsive to urgent needs. One critical review from a former employee raises concerns about scheduling demands, which is worth asking about when comparing continuity of care.

What reviewers praise

  • Rated 4.7 out of 5 by families
  • Praised for quick response in urgent situations
  • Caregivers described as compassionate and competent
  • Reviewers call service dependable and outstanding

What reviewers flag

  • One report of heavy weekend scheduling demands on caregivers
  • No published pricing information available

AI-generated from reviews and community data.

Comfort Keepers is a home care agency serving Glen Allen, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.7 out of 5 across 15 reviews.

About Comfort Keepers

Comfort Keepers is a home care agency serving clients in Glen Allen, Virginia. The agency is operated by Comfort Keepers.

Reviewers consistently praised the responsiveness of the agency to urgent requests and the quality of care provided by caregivers. Families highlighted the compassion and competence of staff, noting instances where the team went above and beyond to support them even when circumstances shifted. One reviewer wrote that "the service has been outstanding." Reviews were largely positive, though one employee expressed concerns about workplace culture and scheduling expectations.

Types of Care at Comfort Keepers

At-Home Care

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Reviews of Comfort Keepers

4.7overall · 15 ratings combined

4.7★ on Google (15)

Kim Smith

May 2026

via Google ↗ · Report

I would not recommend working for this company based on my experience. The work environment felt uncomfortable at times due to interactions with certain clients that I found inappropriate and, in some cases, discriminatory. In addition, there is a strong expectation to work nearly every weekend, which makes it difficult to maintain any work-life balance. This may not be clearly communicated upfront.If you’re considering this company, I would encourage you to ask detailed questions about scheduling expectations and how management handles client behavior toward staff.

Katy Jones

Jan 2019

via Google ↗ · Report

I reached out to this company for an immediate need and they jumped on assisting me. Special thanks to Sandy and Connie for really going above and beyond to help our family. Even when circumstances changed quickly and we never used the service, Connie continued to check on our family. That is true compassion. Thank you.

Cate Raderer

Nov 2017

via Google ↗ · Report

The service has been outstanding. Janet Seymour is a jewel. We are very lucky she is taking care of Sara

Sally Wambold

Oct 2017

via Google ↗ · Report

Comfort Keepers has provided kind, competent, compassionate care. The care givers have been wonderful.

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Have you already been in touch with Comfort Keepers?

By submitting, you're okay with us and Comfort Keepers reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Comfort Keepers offer?

Comfort Keepers offers At-Home Care.

Where is Comfort Keepers located?

Comfort Keepers is located at 4101 Cox Rd #120 in Glen Allen, Virginia.

What do families say about Comfort Keepers?

Comfort Keepers carries a 4.7 out of 5 rating from 15 Google reviews. Comfort Keepers in Glen Allen provides in-home health and hospice care rather than a residential community, and families generally describe the caregivers as compassionate, dependable, and responsive to urgent needs. One critical review from a former employee raises concerns about scheduling demands, which is worth asking about when comparing continuity of care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Comfort Keepers?

Submit the Request Information form on this page, or contact Comfort Keepers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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