MyLivingChoice

Comfort Healthcare

8310 Detroit Ave

4.7(55 ratings)· Cleveland average: 3.9

Comfort Healthcare — photo 11 / 2

Quick Facts

Caregiver screening
Caregivers undergo strict background checks

What Families Think

Comfort Healthcare is a home health and hospice agency in Cleveland with a strong 4.7-star Google rating from 55 reviews. Clients and a long-time RN praise the compassionate, personalized care and responsive staff, though a couple of reviews raise concerns about employee treatment and pay.

The Good

  • Compassionate, personalized care plans praised
  • Long-tenured RN calls it best employer in 33 years
  • Nurse quickly connected client with a home aide
  • Staff described as reliable, friendly, and professional
  • Caregivers undergo strict background checks

The Bad

  • One report of a rude, racist scheduler
  • One report of low pay ($13/hr) with no benefits
  • One report of paying for certifications after 'free' training
  • One report of unfair treatment during interview process

AI-generated from reviews and community data.

About Comfort Healthcare

Comfort Healthcare is a home health and hospice community in Cleveland, Ohio.

Families rate Comfort Healthcare 4.7 out of 5 based on 55 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

4.7overall · 55 ratings combined

4.7★ on Google (55)

Jewell Harris

Jun 2026

via Google

Comfort Healthcare is an excellent place to work and also a superb Home care agency. Caregivers go through a strict background check. Comfort Healthcare ensures personalized care plans that adapt to the client’s medical needs. The staff is very friendly and professional with excellent customer service. Staff are reliable and dependable.

Sue Ellen

May 2026

via Google

I want to give the cons and then the pros. Cons of this company. Nasty energy from the scheduler Cynthia. Completely rude to anyone who doesn’t speak Spanish. Racist towards black woman. Says thee absolute worst things about people in Spanish because she thinks that she can get away with it, just hoping that people don’t understand what she is saying, and we do. This company gives PAPER CHECKS BI WEEKLY. $13 per hour. But makes 10 times more from various insurance companies. No medical insurance coverage or dental for yourself or family. Once you take your “free classes” to become a home health aide if you want your certifications in first aid and cpr you need to pay upwards of $300 to receive them. Why? Because your training was “free”. Scheduler Cynthia has no regard for employees when they have to call off unless you are Spanish and Spanish speaking however apparently that’s ok.Dont be believe me? Not too long ago my bestfriend had a Spanish couple who were also Spanish speaking like my bestfriend. Having to take a quiz before receiving a check is ridiculous. Pros:I genuinely love my patient and try to make it there to assist, if it wasn’t for the patient I would have quit today! Pat the nurse is calm, cool and collected. She is fair and highly intelligent. Her training fun and packed with HHA knowledge. The owner is kind and speaks everyone regardless of race. Those are my cons and pros of thi ols

Brenda Fialko

May 2026

via Google

My nurse Jewel was so helpful in assisting me with getting an aid Tatiana. I would be so lost without the help that I’ve got from Comfort, Healthcare and their team! I was nervous about getting help and now I am so grateful!! You women have made such a dramatic difference in my life and I want to say thank you

Patricia Regan

Dec 2025

via Google

I have worked as an RN for over 33 years, in many disciplines to include ER, Correctional, home-care, and administrative positions. I have worked at Comfort HealthCare on and off for the past 18 years. Comfort HealthCare is the best company I have worked for in the past 33 years as an RN. Comfort HealthCare treats both their staff and patients with compassion and caring. If you are a patient or an employee you will not feel like just a number. Comfort HealthCare makes a habit of getting to know their staff and patients. If you call the office more than often they will pick up the phone and greet you by your name, knowing who you are prior to identifying yourself.

Betzalee Ortiz

Dec 2025

via Google

I have a medical profession background n all my certification are up to date. I has told I still had ti sit in a class with ppl that didn’t even have the knowledge or experience i did. Well I had to leave due to a medical appointment . Guess the lady ain’t like that n came up with a fabricated lie. I do want ti know what I said ..Funny , ppl have folks like that in there office . Coming up with stories to tell ! Ppl at the front desk are nice n friendly but that lady that did the interview did have n attitude every time she spoke to me for no reason ..

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