4.7(55 ratings)· Cleveland average: 3.9
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Comfort Healthcare is a home health and hospice agency in Cleveland with a strong 4.7-star Google rating from 55 reviews. Clients and a long-time RN praise the compassionate, personalized care and responsive staff, though a couple of reviews raise concerns about employee treatment and pay.
AI-generated from reviews and community data.
Comfort Healthcare is a home health agency serving Cleveland, Ohio offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.7 out of 5 across 55 reviews.
Comfort Healthcare is a Medicare-certified home health agency serving Cleveland, Ohio since 2005. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits to clients at home.
Reviewers consistently praise the professionalism and compassion of the care team, with several noting that staff are reliable, dependable, and personalized in their approach to each client's medical needs. One reviewer with over three decades of nursing experience wrote that Comfort Healthcare is "the best company I have worked for in the past 33 years as an RN." Families report feeling grateful for the difference caregivers have made in their lives. Reviews are mixed regarding some administrative practices and internal communication, though most accounts focus on positive patient and staff experiences.
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Help Me Choose4.7overall · 55 ratings combined
4.7★ on Google (55)
Jewell Harris
Jun 2026
Comfort Healthcare is an excellent place to work and also a superb Home care agency. Caregivers go through a strict background check. Comfort Healthcare ensures personalized care plans that adapt to the client’s medical needs. The staff is very friendly and professional with excellent customer service. Staff are reliable and dependable.
Sue Ellen
May 2026
I want to give the cons and then the pros. Cons of this company. Nasty energy from the scheduler Cynthia. Completely rude to anyone who doesn’t speak Spanish. Racist towards black woman. Says thee absolute worst things about people in Spanish because she thinks that she can get away with it, just hoping that people don’t understand what she is saying, and we do. This company gives PAPER CHECKS BI WEEKLY. $13 per hour. But makes 10 times more from various insurance companies. No medical insurance coverage or dental for yourself or family. Once you take your “free classes” to become a home health aide if you want your certifications in first aid and cpr you need to pay upwards of $300 to receive them. Why? Because your training was “free”. Scheduler Cynthia has no regard for employees when they have to call off unless you are Spanish and Spanish speaking however apparently that’s ok.Dont be believe me? Not too long ago my bestfriend had a Spanish couple who were also Spanish speaking like my bestfriend. Having to take a quiz before receiving a check is ridiculous. Pros:I genuinely love my patient and try to make it there to assist, if it wasn’t for the patient I would have quit today! Pat the nurse is calm, cool and collected. She is fair and highly intelligent. Her training fun and packed with HHA knowledge. The owner is kind and speaks everyone regardless of race. Those are my cons and pros of thi ols
Brenda Fialko
May 2026
My nurse Jewel was so helpful in assisting me with getting an aid Tatiana. I would be so lost without the help that I’ve got from Comfort, Healthcare and their team! I was nervous about getting help and now I am so grateful!! You women have made such a dramatic difference in my life and I want to say thank you
Patricia Regan
Dec 2025
I have worked as an RN for over 33 years, in many disciplines to include ER, Correctional, home-care, and administrative positions. I have worked at Comfort HealthCare on and off for the past 18 years. Comfort HealthCare is the best company I have worked for in the past 33 years as an RN. Comfort HealthCare treats both their staff and patients with compassion and caring. If you are a patient or an employee you will not feel like just a number. Comfort HealthCare makes a habit of getting to know their staff and patients. If you call the office more than often they will pick up the phone and greet you by your name, knowing who you are prior to identifying yourself.
Betzalee Ortiz
Dec 2025
I have a medical profession background n all my certification are up to date. I has told I still had ti sit in a class with ppl that didn’t even have the knowledge or experience i did. Well I had to leave due to a medical appointment . Guess the lady ain’t like that n came up with a fabricated lie. I do want ti know what I said ..Funny , ppl have folks like that in there office . Coming up with stories to tell ! Ppl at the front desk are nice n friendly but that lady that did the interview did have n attitude every time she spoke to me for no reason ..
Comfort Healthcare is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
Service area
Comfort Healthcare reports serving 2 ZIP codes, including Cleveland. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368125. National figures are the average across all certified agencies.
Comfort Healthcare offers Home Health.
Comfort Healthcare has not published its pricing. For context, communities in Cleveland that publish rates start around $2,940 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Comfort Healthcare is located at 8310 Detroit Ave in Cleveland, Ohio.
Comfort Healthcare carries a 4.7 out of 5 rating from 55 Google reviews. Comfort Healthcare is a home health and hospice agency in Cleveland with a strong 4.7-star Google rating from 55 reviews. Clients and a long-time RN praise the compassionate, personalized care and responsive staff, though a couple of reviews raise concerns about employee treatment and pay. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Comfort Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Comfort Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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