MyLivingChoice

Columbia Basin Care

1015 Webber Street

3.6(42 ratings)· The Dalles average: 4.2

Columbia Basin Care, photo 11 / 2

Quick Facts

Total units
90
Medicare rating
1 of 5

CMS Care Compare

Ownership
Government, City/county
Certified beds
90
Ownership
Region's only independent, not-for-profit nursing facility
Therapy
On-site licensed PT, OT, and speech therapists
History
Operating in The Dalles since 1964

What Families Think

Reviews for Columbia Basin Care are split, with some families praising the grounds, food, and therapy staff, while others report serious concerns about attentiveness and compassion in day-to-day care. It's a long-standing, not-for-profit nursing facility in The Dalles offering both short-term rehab and long-term skilled nursing care.

The Good

  • Beautiful courtyard and landscaped grounds
  • Friendly, helpful staff noted by several reviewers
  • Fresh, tasty cafeteria food
  • Strong physical, occupational, and speech therapy team
  • Long-standing local reputation, serving area over 50 years

The Bad

  • Multiple reports of slow response to call lights
  • One serious report of inattentive, uncompassionate care for a resident
  • Concerns raised about staff training and attentiveness to medical signs

AI-generated from reviews and community data.

Columbia Basin Care is a senior living community in The Dalles, Oregon offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.6 out of 5 across 42 reviews.

About Columbia Basin Care

Columbia Basin Care Facility is a not-for-profit nursing facility in The Dalles, Oregon, providing short-stay rehabilitation and long-term care with around-the-clock medical care. The facility's dedicated medical team and certified floor staff deliver comprehensive care throughout a resident's stay.

The facility offers private and semi-private rooms, fresh and nutritious meals, and access to activities and outdoor spaces including a beautiful courtyard and park. Located in the sunny climate of The Dalles, approximately 1.5 hours east of Portland, the community provides a comfortable setting for gathering and relaxation.

Columbia Basin Care features licensed physical, occupational, and speech therapists who provide comprehensive rehabilitation and restorative services. The therapy team combines professional expertise with encouragement to support residents in achieving their recovery and wellness goals.

Founded in 1964, Columbia Basin Care has served the local community for over 50 years as the region's only independent, not-for-profit nursing facility.

Types of Care at Columbia Basin Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Columbia Basin Care

3.6overall · 42 ratings combined

3.6★ on Google (42)

Clarissa King

Jun 2026

via Google

Great landscaping, gorgeous park. Friendly staff that's always helpful. All my questions were answered. Great place where residents are taken care of.

gwen berry

May 2026

via Google

I have been with Columbia Basin for almost 25yrs, luv the facility. I have had my own family member here for rehab. He had great care and a great experience. Amazing therapist. The grounds are beautiful.

Crystallynn Bonnett

May 2026

via Google

Please look around to other care facilities and don't send a loved one to this one. When you have no choice but intrust that the proper care and well being of your loved one into a care facility and its staff to have true care, compassion and patience when dealing with their patients. It's truly sad and heartbreaking when they don't. When they treat patients with no compassion, no true training or lack of care to pay attention to signs or alarms to their diagnosis or treatment for illness or treating family and patients with disrespect and disregard to facts, feelings and have zero sympathy because all they care about is getting through the day cause it just a 9 to 5 job. When you're in a care giving position or anything such that's part of the name given. You give care, your patients are human beings. Someone's mother, nana ect. When you get older it should be a care facilities honor to care and treat appropriately including how the family gets treated upon visiting their loved one. My nana shouldn't have been treated like a cash cow. She was an incredible God loving woman who would give you the shirt off her back, to feed someone, to pray with and over someone. She was a lady with a beautiful smile and laugh. And our family trusted this facilities to help her and have compassion when doing so. I wish care facilities especially this one they state should check in more often and actually make sure what's going on. I pray families will look around and not settle for this one.

Mer Cedes

May 2026

via Google

The staff is great! Visiting a relative who was being cared for here, I had the opportunity to eat food from the cafeteria and it was tasty and fresh.

Donald Atkins

May 2026

via Google

Seriously lacking in care and immediate attendance of residents in a timely and efficient manner on a constant basis. Aids and nurses are always missing or not at the main nursing desk to keep proper attention to residential call lights. Would not recommend.

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Government Inspection History

3 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 2, 2026Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Provide and implement an infection prevention and control program.

    Severity K of L: immediate jeopardy, patternCorrected Feb 2, 2026

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Feb 10, 2026

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2026

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

Aug 30, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2024

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2024

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2024

May 8, 2023Fire Safety StandardHealth Standard15 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jun 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Columbia Basin Care offer?

Columbia Basin Care offers Skilled Nursing / Long Term Care.

Where is Columbia Basin Care located?

Columbia Basin Care is located at 1015 Webber Street in The Dalles, Oregon.

What do families say about Columbia Basin Care?

Reviews for Columbia Basin Care are split, with some families praising the grounds, food, and therapy staff, while others report serious concerns about attentiveness and compassion in day-to-day care. It's a long-standing, not-for-profit nursing facility in The Dalles offering both short-term rehab and long-term skilled nursing care.

How did Columbia Basin Care do on recent health and safety inspections?

Columbia Basin Care had 3 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Columbia Basin Care?

Submit the Request Information form on this page to connect with Columbia Basin Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Columbia Basin Care? Claim this listing to update photos, pricing, and details. It's free.

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