MyLivingChoice

Collinwood Nursing and Rehabilitation

3100 S Rigsbee Rd

4(36 ratings)· Plano average: 4.4

Collinwood Nursing and Rehabilitation, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
120
Facility size
120-bed licensed nursing facility
Therapy services
On-site physical, occupational, speech, respiratory therapy
Complaint resolution
Long-term care ombudsman available for complaints
Language access
Language assistance services for limited English proficiency

What Families Think

Most reviewers describe Collinwood as a caring, well-staffed nursing and rehab facility with responsive management, though one detailed account raises serious concerns about neglect and unequal treatment of Medicaid patients. Overall satisfaction appears high, with praise for rehabilitation outcomes and end-of-life care.

The Good

  • Staff described as caring and attentive
  • Administrator praised as hands-on and responsive
  • Strong physical therapy and rehab outcomes noted
  • Compassionate end-of-life care mentioned
  • Facility described as clean and well maintained

The Bad

  • One report of neglected hygiene and medical needs
  • One account of unequal care based on payment source
  • One report of poor communication during medical emergencies

AI-generated from reviews and community data.

Collinwood Nursing and Rehabilitation is a senior living community in Plano, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.0 out of 5 across 36 reviews.

About Collinwood Nursing and Rehabilitation

Collinwood Nursing and Rehabilitation is a 120-bed licensed nursing facility in Plano, Texas, providing skilled nursing care and rehabilitation services. The community offers physical, occupational, speech, and respiratory therapy along with a full restorative program.

The facility provides comprehensive healthcare services supported by a knowledgeable staff dedicated to quality care for seniors. The community maintains a warm and caring environment designed to support resident wellness and recovery.

Residents have access to an activities program that offers a wide variety of events and stimulation to support growth and development. The facility also provides on-site services including a hairdresser at no additional cost.

The community is committed to providing meaningful access and services to all residents regardless of race, age, color, sex, disability, religion, or national origin. Language assistance services and auxiliary aids are available for individuals with limited English proficiency or disabilities. A long-term care ombudsman is available to help residents resolve complaints confidentially and at no charge.

Types of Care at Collinwood Nursing and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Collinwood Nursing and Rehabilitation

4overall · 36 ratings combined

4★ on Google (36)

Shaena Whitney

Jun 2026

via Google

I had the pleasure of touring the facility with Carlton today and can say that this is in the top TWO (out of countless) of most warm and welcoming facilities I've had the honor of touring. The staff, seriously, all of them, were kind, engaging, attentive, and genuine. The residents were engaged, everything was clean, and peaceful is a word I would easily use to describe Collinwood. Working as a Death Doula and Transitional Support Specialist for Angel Hands Hospice and Palliative Care means that I am an advocate for our patients at all times. From what I have observed, I would confidently send patients here.

Debbie Gott

May 2026

via Google

We have been very pleased with Collinwood for our family member. The staff is caring and Randy, the administrator, is hands on, very responsive and committed. This isn't a new facility, but is clean and seems to be well maintained.

Jack A

Dec 2025

via Google

Collinwood is in my view, the most outstanding nursing home in Dallas the care takers are efficient, kind, helpful, and medically outstanding my wife has been here for almost a year and we could not be happier I heartedly recommend Collinwood Nursing Home

Molly Dempsey

Dec 2025

via Google

My sons’ father was cared for at Collinwood. He received attentive care with kindness. They saw him through the end of life with compassion. We appreciate the staff very much. Thank you

Booga Mama

May 2025

via Google

My father died 3 yrs almost 4 yrs ago due to staff negligence he was on oxygen and they weren't doing the 45 minutes to an hour check up he was in the hospital multiple times before he passed the state was even involved when he passed away if u have love one on oxygen or bi pap or cpap don't send them here my dad lost his life at 56 yrs old

Request information

Ask about availability, pricing, or a tour. Your details go only to Collinwood Nursing and Rehabilitation, never sold or shared.

Government Inspection History

8 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 18, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2026

Feb 27, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 22, 2026

Aug 7, 2025Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025

May 22, 2025Health Complaint5 citations
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jun 16, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 16, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 16, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025

Dec 14, 2024Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2025

Jun 27, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Meet Health Care Facilities Code mechanical requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 24, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 24, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

Jan 4, 2024Health Complaint2 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024

Apr 27, 2023Fire Safety StandardHealth Standard5 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 27, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Collinwood Nursing and Rehabilitation offer?

Collinwood Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Collinwood Nursing and Rehabilitation located?

Collinwood Nursing and Rehabilitation is located at 3100 S Rigsbee Rd in Plano, Texas.

What do families say about Collinwood Nursing and Rehabilitation?

Most reviewers describe Collinwood as a caring, well-staffed nursing and rehab facility with responsive management, though one detailed account raises serious concerns about neglect and unequal treatment of Medicaid patients. Overall satisfaction appears high, with praise for rehabilitation outcomes and end-of-life care.

How did Collinwood Nursing and Rehabilitation do on recent health and safety inspections?

Collinwood Nursing and Rehabilitation had 8 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Collinwood Nursing and Rehabilitation?

Submit the Request Information form on this page to connect with Collinwood Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Collinwood Nursing and Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Plano.

Prefer to stay home?

Home care agencies serving Plano bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Plano