MyLivingChoice

Clinton County Nursing Home

16 Flynn Avenue

3.1(8 ratings)· Plattsburgh average: 4.2

Clinton County Nursing Home, photo 1

Quick Facts

Total units
80
Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
80

What Families Think

Reviews of Clinton County Nursing Home are sharply divided: some families describe outstanding, compassionate end-of-life and rehab care, while others report serious neglect including long waits for assistance and an unattended fall. With only 8 Google reviews and a 3.1 average, experiences appear to vary significantly by resident and circumstance.

The Good

  • Praised for compassionate end-of-life care
  • Multiple reviewers call staff wonderful and knowledgeable
  • Helped ease a difficult transition for family
  • Nurses described as deeply caring, even emotional with families

The Bad

  • One report of waits up to 11 hours for assistance
  • One report of a resident left on the floor after a fall
  • One report of meals not being heated or checked on
  • Mixed experiences: some praise care, others allege neglect

AI-generated from reviews and community data.

Clinton County Nursing Home is a senior living community in Plattsburgh, New York offering Skilled Nursing / Long Term Care. Families rate it 3.1 out of 5 across 8 reviews.

About Clinton County Nursing Home

Clinton County Nursing Home is a skilled nursing / long term care community in Plattsburgh, New York. The community is licensed for up to 80 residents.

Families rate Clinton County Nursing Home 3.1 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Clinton County Nursing Home

Skilled Nursing / Long Term Care

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Reviews of Clinton County Nursing Home

3.1overall · 8 ratings combined

3.1★ on Google (8)

Kathleen Sherman

Feb 2026

via Google

I have been a patient here for a month and in that time I've been neglected waiting most times 1 - 11 hours for assistance. I provide my own meals due to allergies and most times no one heats up my food or even asks if I need anything. I've been trying to transfer to another facility closer to my home for rehab and I'm not getting any assistance with that. Please think twice before coming here

Lake Markel

Jan 2023

via Google

My ex mother in law is in here. I've had to call the cops twice on them, both times for neglecting her. She fell out of bed the other day and layed on the floors for an hour or more....not answering their front desk phone...at all. If officials from the state of NY sees this, please feel free to hit me up with questions. Very sad indeed.

Feather Roberts

Jun 2019

via Google

My father was in Clinton County Nursing Home several years ago and passed away there after battling cancer. The staff was wonderful. They took very good care of my father. They truly care about their residents. Two of the nurses who were there alot taking care of my Dad wept when he took his last breath. And wept when I thanked them fir the care they gave him. I know some nursing homes dont always have great staff and such in them. But tjis one did. They did their best to make my father comfortable.

Eleanor Woodruff

Mar 2018

via Google

Wonderful staff. Everyone very knowledgeable and friendly. Excellent care for our father!

Vicki Lynn Marra

Jul 2016

via Google

This was my second choice of facilities in Plattsburgh but I am so happy this is the one we ultimately chose. The care of my father has received since his arrival is second to none. Over the years my father has been in several rehab facilities in Florida and also Meadowbrook in Plattsburgh and the care he receives here is leaps and bounds above what he had received in the past. Everyone is very helpful eager to answer my questions and main goal has been to make my father feel welcome and comfortable in his new surroundings thank you so much for making this an easy transition far beyond what I ever expected.

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Government Inspection History

4 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 5, 2025Health Complaint3 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025

Jul 21, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023

May 28, 2021Fire Safety StandardHealth Standard15 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Establish roles under a Waiver declared by secretary.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2021

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2021

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2021

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2021

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2021

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2021

Feb 28, 2019Fire Safety StandardHealth Standard27 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Establish policies and procedures for medical documentation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2019

  • Provide family notifications of emergency plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 29, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Clinton County Nursing Home offer?

Clinton County Nursing Home offers Skilled Nursing / Long Term Care.

Where is Clinton County Nursing Home located?

Clinton County Nursing Home is located at 16 Flynn Avenue in Plattsburgh, New York.

What do families say about Clinton County Nursing Home?

Reviews of Clinton County Nursing Home are sharply divided: some families describe outstanding, compassionate end-of-life and rehab care, while others report serious neglect including long waits for assistance and an unattended fall. With only 8 Google reviews and a 3.1 average, experiences appear to vary significantly by resident and circumstance.

How did Clinton County Nursing Home do on recent health and safety inspections?

Clinton County Nursing Home had 4 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Clinton County Nursing Home?

Submit the Request Information form on this page to connect with Clinton County Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Clinton County Nursing Home? Claim this listing to update photos, pricing, and details. It's free.

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