Ignite Medical Resort Shelby is a skilled nursing and long-term care community licensed for up to 120 residents in Shelby, North Carolina. The facility is Medicare and Medicaid certified and holds a 3-star overall rating from CMS.
The community offers 24-hour staffing, on-site registered nurses, medication management, and private rooms with private bathrooms. Residents have access to a restaurant-style dining room with dietary accommodations, housekeeping and laundry services, cable or satellite television, wheelchair accessibility, and gathering and activity spaces. An emergency call system is available to residents.
Reviewers consistently praise the compassion and dedication of staff members across departments, from nurses and nursing assistants to therapy technicians, social services, and housekeeping. One reviewer wrote, "The staff treat each patient with love and compassion." However, reviews are mixed regarding responsiveness: while some families report the facility is attentive to concerns, others note that call buttons took extended periods to be answered, with staffing levels cited as a challenge in meeting resident needs.
