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Clayton Rehabilitation And Healthcare Center

204 Dairy Road

3.6(83 ratings)· Clayton average: 3.6

Clayton Rehabilitation And Healthcare Center, photo 11 / 6

Quick Facts

Total units
90
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
90

What Families Think

There isn't enough detailed review text available to describe specific family experiences at Clayton Rehabilitation And Healthcare Center. The community holds an overall rating of 3.7 out of 5 based on 80 Google reviews, suggesting generally favorable but mixed feedback.

The Good

  • Overall 3.7 out of 5 rating from 80 reviews
  • Licensed to serve up to 90 residents

AI-generated from reviews and community data.

Clayton Rehabilitation And Healthcare Center is a senior living community in Clayton, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.6 out of 5 across 83 reviews.

About Clayton Rehabilitation And Healthcare Center

Clayton Rehabilitation And Healthcare Center is a skilled nursing / long term care community in Clayton, North Carolina. The community is licensed for up to 90 residents.

Families rate Clayton Rehabilitation And Healthcare Center 3.7 out of 5 based on 80 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Clayton Rehabilitation And Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Clayton Rehabilitation And Healthcare Center

3.6overall · 83 ratings combined

3.6★ on Google (83)

Kate Daggett

Jul 2026

via Google

If I could give this facility zero stars, I would. My father was a resident here for nearly a year, and the experience during the final days of his life is something I will never forget. He was on hospice and actively dying. As his healthcare power of attorney, I repeatedly advocated for him to receive the comfort medications that had been ordered for him, including morphine and Ativan. Despite repeated requests, there were delays in providing those medications while my father was in obvious respiratory distress and suffering. Watching someone you love struggle to breathe while waiting for comfort care is something no family should ever have to experience. What happened to my father has left me with trauma that I will carry for the rest of my life. I cannot erase the memory of standing there, begging for him to receive the comfort and dignity he deserved while feeling powerless to stop his suffering. I will never forget the moment he looked at me and silently mouthed, “Help me.” No daughter should ever have to witness that or carry that memory for the rest of her life. Beyond the delays in his hospice care, I found the communication from nursing staff to be inconsistent, and I often felt that my concerns were dismissed rather than addressed with the urgency they deserved. End-of-life care should be centered on compassion, dignity, and relieving suffering. That was not my experience. My father deserved better. Every patient deserves better. I sincerely hope no other family ever has to endure what we did. Sadly, I cannot recommend this facility based on my experience.

Nikisha Williams

Mar 2026

via Google

Visited a relative last week at Clayton Rehab. I must say everyone was so nice . The residents were friendly and well kept. The CNA’s were very attentive to my needs. Someone from the administration team even contacted me after I left to make sure all was well. Thanks so much Clayton Rehab for your continuous support, providing a healthy and safe environment and attending to the needs of residents, family members and community.

Norberto Barbee

Mar 2026

via Google

Last week I visited a family member, and the facility smelled fresh and clean—which, let’s be honest, is already a great first impression. The residents looked well cared for, and everything was neat and orderly. The CNAs were kind, attentive, and very caring toward my family member’s needs. They were so friendly and helpful I almost asked if they were taking applications for new family members. Their professionalism and compassion really stood out during the visit.

Valerie Brindisi

Jan 2026

via Google

My sister was in Clayton Rehab . From August 2025 to Jan 8, 2026. She went in weighing 214lb and went out in a body bag weighing 161 if that can even be true . They are under staffed to say the least and there are only a handful of people that work there for the right reasons. Most are inconsiderate, incompetent and down right useless and Rude. They never listen to what you have to say about your loved ones needs. They do it th way they choose to do it. I knew my sister for 64 years so I think I knew what was needed and when. The weekend staff was even fewer than during the week. The few that deserve mention are the cleaning staff, a few nurse and aides …. Cleon, RiRi, Natalie there were a few others names are escaping me. The activities person Tracy - amazing, PT - Faye amazing, speech therapist Amazing. Social worker Jennifer not cut out for this position. Cara - amazing . The NP less than compassionate wrong place to work. Director of nursing went through those like water … every time you found one that cared and advocated for the patient….. they were gone. Now the latest issue …. I get a phone call at 12:45 am on Jan 8 by a person named Monica not sure of her title telling me my sister passed away. She preceded to tell me an aide had changed her and noted that “she didn’t look good” so she left and decided to go back 15 min later and she was dead. I was never told what the meaning of didn’t look good meant nor was I told I could come see her. So of course Im in shock at the time and didn’t think to ask but I have called several times only to get blown off. Most recently by Momen the administrator who was supposed to get answers for me a week ago . Still waiting for his call. I have tried to reach him and get excuses or hung up on. The only thing he managed so far was to finally get her death certificate signed after her being in a freezer for six days. The cause of death was vague and a bit bogus. I could go on forever there was so much more. The nursing manager was arrogant and rude as well. I know most nursing homes are less than desirable but if you have a choice avoid this place at all costs!

Lee 777

Jan 2026

via Google

Our father had to come here for rehab and he was in pretty rough shape when he arrived. After his stay here I am happy to report he is doing great. The staff here has gone above and beyond taking care of him and getting him back on his feet. The staff is very friendly and very interactive with the patients and the family. We want to thank the staff for a great job and being so kind and caring. ⭐⭐⭐⭐⭐

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Government Inspection History

9 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Health Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026

Oct 30, 2025Health Complaint15 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 17, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 25, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 25, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 25, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

Aug 25, 2025Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2025

Jul 3, 2025Health Complaint4 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 21, 2025

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 21, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025

Nov 27, 2024Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024

Oct 23, 2024Health Complaint6 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

Jul 30, 2024Health Complaint3 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 14, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2024

Oct 26, 2023Fire Safety StandardHealth StandardNo citations
Jul 21, 2022Fire Safety Standard3 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2022

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Clayton Rehabilitation And Healthcare Center offer?

Clayton Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Clayton Rehabilitation And Healthcare Center located?

Clayton Rehabilitation And Healthcare Center is located at 204 Dairy Road in Clayton, North Carolina.

What do families say about Clayton Rehabilitation And Healthcare Center?

There isn't enough detailed review text available to describe specific family experiences at Clayton Rehabilitation And Healthcare Center. The community holds an overall rating of 3.7 out of 5 based on 80 Google reviews, suggesting generally favorable but mixed feedback.

How did Clayton Rehabilitation And Healthcare Center do on recent health and safety inspections?

Clayton Rehabilitation And Healthcare Center had 9 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Clayton Rehabilitation And Healthcare Center?

Submit the Request Information form on this page to connect with Clayton Rehabilitation And Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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