Clarendale West End

Maggie O

Sep 2026

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I am not normally a negative reviewer but the experience I had needs to be posted. While the facility is clean and well decorated, the staff and management were less than desirable. I attempted to visit a neighbor and was told to wait at a single kiosk. The sign in process is difficult for people who don’t know how to use a kiosk, basically anyone over the age of 65. When I remarked that I would report that in my review, I had an individual harass me and eventually call the family (really unfortunate) and then follow me to my car while videoing me to post in response to this review. I emailed the Clarendale team and haven’t heard back. Really disappointed in the customer service.

Cory Jackson

Aug 2026

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Clarendale West End is an excellent Senior living facility with all of the amenities you could want. If you are looking for the trusted Clarendale experience with a big city feel, try them out. The staff are professionals that have a passion for what they do, serving their residents. This facility is well kept, showcasing the pride they have in every aspect of the resident experience.

Sam Corley, IV

Aug 2026

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What a phenomenal facility! And the staff is beyond hospitable. Thank you for allowing me to tour.

Meeka

Aug 2026

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What a wonderful experience myself and family have had here, lets start with the decor of the building, which is truly phenomenal and so clean and truly vibrant. Upon entering this building you can feel the love and artmannship that the staff and residents take pride in every day. This community is all about nurturing and good quality care and it shows. The residents seem happy well cared for and just peaceful every time I return here. The staff "ALWAYS" show how much dedication that they surround these residents with, from arts and crafts, cooking projects, gardening, fun activities and well thought out fieldtrips for our elders. I love it and I recommend this community to anyone who wants attention, love, respect and extrordinary care for their mothers, fathers, grandmothers, grandfathers, husbands, wives and etc....

LC Cast

Aug 2026

via Google ↗ · Report

Clarendale West End is truly such a special place and you really do feel it from the minute you walk in. Miss Jo Ann who runs the welcome desk is so genuinely lovely and you can tell how much she cares about each person that comes through the door. She remembers names and details each time we visit and has such a warmth to her that is contagious. We’ve brought my young son each time we visit and all the staff love on him, remember him and make him feel so at home. Clarendale feels like an actual high end hotel vs a retirement community and the residents are so friendly you can tell they love it here as they all rave about the food, activities and environment. This place is particularly special and you can tell the staff really care beyond it being a job or paycheck, they care for the residents and love them well. Well done ya’ll—you have a special place here and we are so grateful for how you make this place a real home!