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Citrus Heights Respiratory and Rehabilitation

3130 EAST BROADWAY ROAD

4.6(76 ratings)· MESA average: 4.3

Citrus Heights Respiratory and Rehabilitation, photo 11 / 3

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
204
Respiratory specialty
Handles ventilators, CPAP/BiPAP, pulmonary rehab
Recent change
Under new ownership and management team
Medicaid help
Staff help families activate ALTCS benefits
Quality rating
4-star overall rating from Medicare.gov

What Families Think

Most reviewers describe Citrus Heights as a caring, clean rehab facility with strong respiratory and physical therapy programs, and several credit a recent change in ownership with improving conditions. However, a handful of detailed reviews describe serious lapses in basic care, including slow response to call lights, residents left soiled, and oxygen management errors, so experiences appear to vary significantly by unit or timing.

The Good

  • Reviewers consistently praise attentive, caring nursing and therapy staff
  • Specialized respiratory care including ventilator and CPAP/BiPAP support
  • Facility described repeatedly as clean and well-maintained
  • Staff supported families through hospice and end-of-life care
  • New ownership credited with recent improvements in care
  • Physical therapy program praised as among the best in the area

The Bad

  • Multiple reports of call-button response times of 30-45+ minutes
  • Several reports of residents left soiled or unattended for hours
  • One detailed account of oxygen mismanagement and safety lapses
  • One report of inconsistent medication timing and understaffing

AI-generated from reviews and community data.

Citrus Heights Respiratory and Rehabilitation is a senior living community in MESA, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 69 reviews.

About Citrus Heights Respiratory and Rehabilitation

Citrus Heights Respiratory and Rehabilitation is a nursing home in Mesa, Arizona, offering respiratory services, short-term rehabilitation, and long-term care. The staff works with residents, their families, and healthcare providers to build a comprehensive, individualized care and treatment plan.

Nursing staff provide 24-hour, round-the-clock care under the direction of in-house physicians. The rehabilitation program combines modern therapeutic techniques with hands-on approaches, and both short-term and long-term rehabilitation are tailored to each resident's needs.

Residents can take part in a monthly activity calendar filled with a variety of options throughout the day, designed to help them stay active and engaged.

The community has earned a 4-star overall rating from Medicare.gov, reflecting the quality of care delivered to residents.

Types of Care at Citrus Heights Respiratory and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Citrus Heights Respiratory and Rehabilitation

4.6overall · 76 ratings combined

4.7★ on Google (69) · 3.9★ on Yelp (7) · Yelp page ↗

D

Dianne H.

Jul 2026

via Yelp

My experience with this facility has been nothing but positive . The staff is friendly , and always willing to help . I would recommend this facility to anybody who requires rehabilitation or compassionate care

J

Jeff C.

Jul 2026

via Yelp

Did a tour last week for my family member needing Physical therapy/Occupational therapy and what great people they have at this facility. Welcoming, caring, and supportive. Everyone introduced themselves and asked me what was going on with my family member. First week at this facility has been great and she is progressing very well. HIGHLY RECOMMEND Citrus Heights Respiratory and Rehab.

K

Kenadee R.

Jul 2026

via Yelp

My loved one was recently at this facility and I cannot recommend it enough. The staff was very pleasant and attentive.

A

Alexis J.

Jul 2026

via Yelp

Just learned from these reviews about how my family member is exposed to prostitution due to a certain obese social media persona. And honestly? I'm not surprised. The nurses here don't seem to care about the patients and we will be pulling my family member out of care from here. I'm truly disturbed that this behavior is being enabled and the Arizona department of health services will be hearing from me and others who have been discussing this. Live streaming your place of living to half a million people online knowing that men who pay you for your weird activities are watching is ABSURD!!! This is a place for rehabilitation for a lot of patients and they are being forced to live with this INSANITY. I'm deeply disturbed and want something done about this. The nurses who knowingly let these men into the facility with our family members so they can 'get some' should be help accountable.

N

Nini N.

Jul 2026

via Yelp

Can't believe my tax dollars are going to waste because a certain POPULAR obese social media star is in here and just sits in her room all day eating food instead of trying to better herself. She brags on her social media platforms (500k followers) on how she brings men into the facility to sit on them and has sexual encounters with them for money. It is honestly disgusting and the nurses here know it!! You are putting the other patients at risk by having strange men come in here and pay for prostitution at this point. Not to mention the nurses will bring her food and pay for it knowing dang well she weighs over 500 pounds. Not to mention this patient is LOUD at all hours of the day and night screaming and crying into the camera while she is doing livestreams on tiktok. Absolutely disturbing a peaceful environment and also playing loud inappropriate music and it's all just a big joke to her. This patient posts pictures of the facility all over her social media which also puts the other patients at risk as anyone can find out which facility this is just by doing a google search. I'm disgusted that certified nurses not just witness her disgusting behavior but also encourage it.

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Government Inspection History

7 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 12, 2026Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

Feb 24, 2026Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026

Feb 20, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025

Jun 14, 2024Fire Safety StandardHealth Standard4 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Address patient/client population and determine types of services needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Provide a means of sharing information on occupancy/needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

Aug 17, 2023Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023

Jul 3, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023

Feb 10, 2023Fire Safety StandardHealth Standard14 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Establish staff and initial training requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Citrus Heights Respiratory and Rehabilitation offer?

Citrus Heights Respiratory and Rehabilitation offers Skilled Nursing / Long Term Care.

How much does Citrus Heights Respiratory and Rehabilitation cost?

Citrus Heights Respiratory and Rehabilitation has not published its pricing. For context, communities in MESA that publish rates start around $3,580 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Citrus Heights Respiratory and Rehabilitation located?

Citrus Heights Respiratory and Rehabilitation is located at 3130 EAST BROADWAY ROAD in MESA, Arizona.

What do families say about Citrus Heights Respiratory and Rehabilitation?

Most reviewers describe Citrus Heights as a caring, clean rehab facility with strong respiratory and physical therapy programs, and several credit a recent change in ownership with improving conditions. However, a handful of detailed reviews describe serious lapses in basic care, including slow response to call lights, residents left soiled, and oxygen management errors, so experiences appear to vary significantly by unit or timing.

How did Citrus Heights Respiratory and Rehabilitation do on recent health and safety inspections?

Citrus Heights Respiratory and Rehabilitation had 7 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Citrus Heights Respiratory and Rehabilitation?

Submit the Request Information form on this page to connect with Citrus Heights Respiratory and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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