Dianne H.
Jul 2026
My experience with this facility has been nothing but positive . The staff is friendly , and always willing to help . I would recommend this facility to anybody who requires rehabilitation or compassionate care
4.6(76 ratings)· MESA average: 4.3
1 / 3CMS Care Compare
Most reviewers describe Citrus Heights as a caring, clean rehab facility with strong respiratory and physical therapy programs, and several credit a recent change in ownership with improving conditions. However, a handful of detailed reviews describe serious lapses in basic care, including slow response to call lights, residents left soiled, and oxygen management errors, so experiences appear to vary significantly by unit or timing.
AI-generated from reviews and community data.
Citrus Heights Respiratory and Rehabilitation is a senior living community in MESA, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 69 reviews.
Citrus Heights Respiratory and Rehabilitation is a nursing home in Mesa, Arizona, offering respiratory services, short-term rehabilitation, and long-term care. The staff works with residents, their families, and healthcare providers to build a comprehensive, individualized care and treatment plan.
Nursing staff provide 24-hour, round-the-clock care under the direction of in-house physicians. The rehabilitation program combines modern therapeutic techniques with hands-on approaches, and both short-term and long-term rehabilitation are tailored to each resident's needs.
Residents can take part in a monthly activity calendar filled with a variety of options throughout the day, designed to help them stay active and engaged.
The community has earned a 4-star overall rating from Medicare.gov, reflecting the quality of care delivered to residents.
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Help Me Choose4.6overall · 76 ratings combined
4.7★ on Google (69) · 3.9★ on Yelp (7) · Yelp page ↗
Dianne H.
Jul 2026
My experience with this facility has been nothing but positive . The staff is friendly , and always willing to help . I would recommend this facility to anybody who requires rehabilitation or compassionate care
Jeff C.
Jul 2026
Did a tour last week for my family member needing Physical therapy/Occupational therapy and what great people they have at this facility. Welcoming, caring, and supportive. Everyone introduced themselves and asked me what was going on with my family member. First week at this facility has been great and she is progressing very well. HIGHLY RECOMMEND Citrus Heights Respiratory and Rehab.
Kenadee R.
Jul 2026
My loved one was recently at this facility and I cannot recommend it enough. The staff was very pleasant and attentive.
Alexis J.
Jul 2026
Just learned from these reviews about how my family member is exposed to prostitution due to a certain obese social media persona. And honestly? I'm not surprised. The nurses here don't seem to care about the patients and we will be pulling my family member out of care from here. I'm truly disturbed that this behavior is being enabled and the Arizona department of health services will be hearing from me and others who have been discussing this. Live streaming your place of living to half a million people online knowing that men who pay you for your weird activities are watching is ABSURD!!! This is a place for rehabilitation for a lot of patients and they are being forced to live with this INSANITY. I'm deeply disturbed and want something done about this. The nurses who knowingly let these men into the facility with our family members so they can 'get some' should be help accountable.
Nini N.
Jul 2026
Can't believe my tax dollars are going to waste because a certain POPULAR obese social media star is in here and just sits in her room all day eating food instead of trying to better herself. She brags on her social media platforms (500k followers) on how she brings men into the facility to sit on them and has sexual encounters with them for money. It is honestly disgusting and the nurses here know it!! You are putting the other patients at risk by having strange men come in here and pay for prostitution at this point. Not to mention the nurses will bring her food and pay for it knowing dang well she weighs over 500 pounds. Not to mention this patient is LOUD at all hours of the day and night screaming and crying into the camera while she is doing livestreams on tiktok. Absolutely disturbing a peaceful environment and also playing loud inappropriate music and it's all just a big joke to her. This patient posts pictures of the facility all over her social media which also puts the other patients at risk as anyone can find out which facility this is just by doing a google search. I'm disgusted that certified nurses not just witness her disgusting behavior but also encourage it.
7 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 24, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2024
Develop Emergency Preparedness policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024
Address patient/client population and determine types of services needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024
Provide a means of sharing information on occupancy/needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Establish staff and initial training requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Citrus Heights Respiratory and Rehabilitation offers Skilled Nursing / Long Term Care.
Citrus Heights Respiratory and Rehabilitation has not published its pricing. For context, communities in MESA that publish rates start around $3,580 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Citrus Heights Respiratory and Rehabilitation is located at 3130 EAST BROADWAY ROAD in MESA, Arizona.
Most reviewers describe Citrus Heights as a caring, clean rehab facility with strong respiratory and physical therapy programs, and several credit a recent change in ownership with improving conditions. However, a handful of detailed reviews describe serious lapses in basic care, including slow response to call lights, residents left soiled, and oxygen management errors, so experiences appear to vary significantly by unit or timing.
Citrus Heights Respiratory and Rehabilitation had 7 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Citrus Heights Respiratory and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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