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Citadel of Glenview

1700 East Lake Avenue

4.5(319 ratings)· Glenview average: 4.6

Citadel of Glenview, photo 11 / 5

Quick Facts

Total units
135
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
135
Language access
Dedicated Korean-speaking department and Korean menu
On-site dialysis
In-house dialysis center available to residents
Religious services
Multiple weekly worship services with volunteer pastors
Memory care
Supports residents managing Alzheimer's and memory challenges

What Families Think

Reviewers overwhelmingly praise Citadel of Glenview for compassionate, attentive staff, cleanliness, and strong rehab outcomes, with particular appreciation for the facility's Korean-speaking program and on-site dialysis. A small number of reviews describe serious lapses in care and communication during short stays, including medication timing and inadequate therapy sessions.

The Good

  • Staff repeatedly described as kind and compassionate
  • Dedicated Korean-speaking program with bilingual staff
  • On-site dialysis simplifies medical coordination
  • Clean, well-maintained facility noted by many reviewers
  • Responsive communication and family updates on care
  • Effective rehab outcomes, patients regaining mobility

The Bad

  • One report of delayed insulin and missed pain medication
  • One report of minimal, rushed physical therapy sessions
  • One report of broken lights and incorrect diet accommodations
  • Isolated complaint about consistently loud staff volume

AI-generated from reviews and community data.

Citadel of Glenview is a senior living community in Glenview, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 319 reviews.

About Citadel of Glenview

Citadel of Glenview is a skilled nursing facility in Glenview, Illinois that provides post-acute care, short-term rehabilitation, and skilled nursing services designed to support recovery and restore independence.

The community serves residents requiring various levels of care, including those managing Alzheimer's and other memory challenges. The facility emphasizes creating a safe and supportive environment where residents feel engaged while receiving professional medical attention.

Citadel of Glenview offers worship services as part of its programming. The facility coordinates medical planning and updates family members on changes to residents' care. Staff assist with care transitions when residents' conditions improve or change, helping coordinate transfers to appropriate settings.

Types of Care at Citadel of Glenview

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Citadel of Glenview

4.5overall · 319 ratings combined

4.5★ on Google (319)

Maggie

Jul 2026

via Google

they have so good workers and they are very kind and i do recommend going here because their service is the best service i have seen. because i have been to other places and by far this is awesome service by all of the workers

Jose

Jun 2026

via Google

They had so many facility and care issues. The lights were broken in the room. The food was not correct to the restrictions of my dad's diet. He was supposed to get rehabilitation therapy to help with his balance. They did minimal tests and no actual balance training. This place seems like a facility where they send people to die

Maria Martinez

Jun 2026

via Google

I really like this place the staff is so amazing and all of the patients seem very well taken care of the staff is super kind and dedicated to there jobs this place is very very clean so I highly recommend for anyone looking for a good nursing home

Alisson

Jun 2026

via Google

This place is really great they have amazing service and the staff is super kind highly recommended this place

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Government Inspection History

5 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 25, 2025Health Standard9 citations
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

Aug 29, 2024Fire Safety StandardHealth Standard9 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2024

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024

Dec 4, 2023Health Complaint2 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2023

Sep 20, 2023Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2023

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2023

Sep 15, 2022Fire Safety Standard17 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 13, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Citadel of Glenview offer?

Citadel of Glenview offers Skilled Nursing / Long Term Care.

Where is Citadel of Glenview located?

Citadel of Glenview is located at 1700 East Lake Avenue in Glenview, Illinois.

What do families say about Citadel of Glenview?

Reviewers overwhelmingly praise Citadel of Glenview for compassionate, attentive staff, cleanliness, and strong rehab outcomes, with particular appreciation for the facility's Korean-speaking program and on-site dialysis. A small number of reviews describe serious lapses in care and communication during short stays, including medication timing and inadequate therapy sessions.

How did Citadel of Glenview do on recent health and safety inspections?

Citadel of Glenview had 5 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Citadel of Glenview?

Submit the Request Information form on this page to connect with Citadel of Glenview and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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