Jason Wrethmen
Jul 2026
Everyone is so nice here
1 / 5Quick Facts
- Total units
- 107
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 107
- Inspections
- View history (41 citations)
- Memory Care
- Memory support offered alongside skilled nursing
- Family Updates
- Weekly updates and care plan meetings with families
CMS Care Compare
What Families Think
Most reviewers describe a clean, well-staffed skilled nursing and rehab facility where nurses, CNAs, and therapy teams are praised for compassionate, attentive care, especially during short-term rehab and end-of-life stays. However, a notable minority of reviews describe serious lapses — missed medications, delayed emergency response, lost belongings, and communication breakdowns with families — that families should weigh carefully.
The Good
- Nurses and CNAs frequently praised as caring
- Rehab/physical therapy team called knowledgeable and effective
- Facility described as clean and well-maintained
- Family communication highlighted via weekly updates, care plan meetings
- Wound care team helped heal severe bedsores
- Housekeeping keeps building clean and odor-free
The Bad
- Several reports of missed medications, lost supplies, or slow emergency response
- Multiple mentions of lost or stolen personal belongings
- One report of staff blocking family visitation despite resident's wishes
- One report of unresponsive call lights and slow doctor follow-up
AI-generated from reviews and community data.
Citadel of Bourbonnais is a senior living community in Bourbonnais, Illinois offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 83 reviews.
About Citadel of Bourbonnais
Citadel of Bourbonnais in Bourbonnais, Illinois provides post-acute care, short-term rehabilitation, and skilled nursing services designed to support recovery, restore independence, and help people feel better.
The community offers physical therapy and rehabilitation services as part of its care programs. Residents participate in activities and have access to varied meal options throughout their stay.
The facility employs nursing staff, certified nursing assistants, and other care team members who work with residents during their recovery and rehabilitation periods.
Types of Care at Citadel of Bourbonnais
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Citadel of Bourbonnais
4.4overall · 83 ratings combined
4.4★ on Google (83)
Jason Melvin
Jul 2026
Great housekeeping team. The building always smells good and looks clean. You can tell the staff really care.
Mya Steinburg
Jul 2026
My mom and aunt are at this nursing home and the care is wonderful! I love how they communicate every detail to me when needed. I get weekly updates and care plan meetings. I can sleep at night knowing my family is cared for.
Lodi Gill
Jul 2026
My mom experienced a warm friendly environment. She enjoyed the activities available. Nurses, Neelie NP and staff are wonderful and friendly.
Vera Lee
Jun 2026
My mom is here and I feel so comfortable knowing she is here. The staff is so comforting. I can sleep better at night knowing that they care. Thank you.
Government Inspection History
5 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Oct 7, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2025
Sep 27, 2024Fire Safety StandardHealth Standard16 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Install proper backup exit lighting.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 4, 2024
Dec 29, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024
Nov 3, 2023Fire Safety StandardHealth Standard8 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023
Dec 22, 2022Fire Safety StandardHealth Standard15 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 18, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Citadel of Bourbonnais offer?
Citadel of Bourbonnais offers Skilled Nursing / Long Term Care.
Where is Citadel of Bourbonnais located?
Citadel of Bourbonnais is located at 20 Briarcliff Lane in Bourbonnais, Illinois.
What do families say about Citadel of Bourbonnais?
Most reviewers describe a clean, well-staffed skilled nursing and rehab facility where nurses, CNAs, and therapy teams are praised for compassionate, attentive care, especially during short-term rehab and end-of-life stays. However, a notable minority of reviews describe serious lapses — missed medications, delayed emergency response, lost belongings, and communication breakdowns with families — that families should weigh carefully.
How did Citadel of Bourbonnais do on recent health and safety inspections?
Citadel of Bourbonnais had 5 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Citadel of Bourbonnais?
Submit the Request Information form on this page to connect with Citadel of Bourbonnais and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Citadel of Bourbonnais? Claim this listing to update photos, pricing, and details. It's free.
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