MyLivingChoice

Citadel of Kankakee

900 West River Place

4.5(135 ratings)· Kankakee average: 4.3

Citadel of Kankakee, photo 11 / 5

Quick Facts

Total units
107
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
107
Short-term stays
Offers post-hospital short-term rehabilitation care

What Families Think

Most reviewers describe Citadel of Kankakee as a clean, warm, and caring skilled nursing and rehab facility where staff treat residents like family. A handful of reviewers, however, report serious concerns including neglect, unexplained bruising, peeling paint, and inconsistent attentiveness, suggesting experiences can vary.

The Good

  • Reviewers repeatedly praise compassionate, attentive nursing staff
  • Many describe the facility as clean and odor-free
  • Staff described as treating residents like family
  • Positive feedback on short-term rehab and admissions guidance
  • One reviewer praised care in the memory care area

The Bad

  • One report of alleged neglect with unexplained bruising
  • One report of dirty rooms, peeling paint, and slow call-button response
  • One report of medications changed without notifying the POA
  • A few reviewers noted inconsistent staff attentiveness or communication

AI-generated from reviews and community data.

Citadel of Kankakee is a senior living community in Kankakee, Illinois offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Private Bathroom and Wheelchair Accessible. Families rate it 4.5 out of 5 across 135 reviews.

About Citadel of Kankakee

Citadel of Kankakee is a skilled nursing / long term care community in Kankakee, Illinois. The community is licensed for up to 107 residents.

Families rate Citadel of Kankakee 4.5 out of 5 based on 135 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Citadel of Kankakee

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Citadel of Kankakee

4.5overall · 135 ratings combined

4.5★ on Google (135)

Genevieve

Jul 2026

via Google

This is one of the most friendly, welcoming, loving nursing homes I have ever had the pleasure of working with. As a marketing director, I have worked with many nursing homes over the years, & sometimes one sticks out a bit more than others & this one is just incredible. The residents love the staff & vice versa. Would highly recommend to anyone in search of skilled care or rehab! ♥️ specifically shouting out Jenyfer, Michaela, Diane, and all of their staff! Keep doing what you’re doing!

James Minton

Jun 2026

via Google

The staff is of the highest quality. They were always pleasant and smiling when helping me with all my needs.

Tasheanna Raspberry

May 2026

via Google

This place is wonderful I have nothing but good words of recommendation for this facility!!!

MarQuiesha Raspberry

May 2026

via Google

The staff is compassionate, attentive, and truly treats residents like family. The environment is very welcoming! Our family is so grateful for the love and respect shown to our loved one every single day. Would absolutely recommend to anyone looking for quality nursing care.

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Government Inspection History

4 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 22, 2024Fire Safety StandardHealth Standard17 citations
  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2025

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 9, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2024

Jan 31, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2024

Jan 12, 2024Fire Safety StandardHealth Standard14 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Jan 31, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 6, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024

Apr 6, 2023Fire Safety StandardHealth Standard15 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2023

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Citadel of Kankakee offer?

Citadel of Kankakee offers Skilled Nursing / Long Term Care.

Where is Citadel of Kankakee located?

Citadel of Kankakee is located at 900 West River Place in Kankakee, Illinois.

What do families say about Citadel of Kankakee?

Most reviewers describe Citadel of Kankakee as a clean, warm, and caring skilled nursing and rehab facility where staff treat residents like family. A handful of reviewers, however, report serious concerns including neglect, unexplained bruising, peeling paint, and inconsistent attentiveness, suggesting experiences can vary.

How did Citadel of Kankakee do on recent health and safety inspections?

Citadel of Kankakee had 4 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Citadel of Kankakee?

Submit the Request Information form on this page to connect with Citadel of Kankakee and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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