432 Poplar Drive
4.8(136 ratings)
1 / 5CMS Care Compare
Reviewers overwhelmingly describe Citadel of Wilmette as a clean, well-staffed skilled nursing and rehabilitation facility where nurses, CNAs, and therapists are attentive and residents recover well. A small number of reports raise serious concerns about theft, neglect, and one allegation of abuse, particularly around dementia care, which families should weigh against the many positive experiences.
AI-generated from reviews and community data.
Citadel Care Center in Wilmette, Illinois is a skilled nursing and rehabilitation facility providing post-acute care, short-term rehabilitation, and skilled nursing services designed to support recovery and restore independence.
The facility specializes in short-term rehabilitative stays for patients recovering from surgery and other acute medical events. Staff members at the center are described as competent, attentive, compassionate, and friendly, with attention to individual health needs and patient well-being during the recovery process.
The community is located in Wilmette, a north shore suburb of Chicago, and maintains updated facilities. The center is led by a Director of Nursing who oversees care coordination and ensures patients receive comprehensive support during their rehabilitation stays.
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Help Me Choose4.8overall · 136 ratings combined
4.8★ on Google (136)
Brianna Alanis Juarez
Jul 2026
love all the stuff that works here, sweet nurses helpful. and the cna’s are just perfect doing the overall best to keep everyone safe and healthy. the place is clean and well maintained, will never have anything bad to say another then great things.
Emma Felix
Jul 2026
The staff at Citadel were kind and helpful. They are compassionate and went out of their way to make residents and family feel cared for and welcomed. I would highly recommend this facility!
Siddharth arya
Jul 2026
Citadel of Wilmette. The staff is caring, compassionate, and always treats residents with dignity and respect. The nurses, CNAs, therapists, and activity department work together to create a warm, welcoming environment where residents feel valued and supported.<br><br>The facility is clean, well-maintained, and offers engaging activities that help keep residents active, social, and happy. The rehabilitation team is professional and dedicated to helping residents recover and regain their independence.<br><br>What stands out the most is the kindness and genuine concern the staff shows every day. They go above and beyond to make residents and their families feel comfortable and cared for. I would highly recommend Citadel of Wilmette to anyone looking for quality skilled nursing or rehabilitation services.
Kevin Drew
Jun 2026
Wonderful staff! And importantly, my mother likes the food.
Rachel Drew
Jun 2026
Caring, professional sweet staff. The best place I’ve seen of its kind, and really good for cardiac issues.
Citadel of Wilmette offers Skilled Nursing / Long Term Care.
Citadel of Wilmette is located at 432 Poplar Drive in Wilmette, Illinois.
Reviewers overwhelmingly describe Citadel of Wilmette as a clean, well-staffed skilled nursing and rehabilitation facility where nurses, CNAs, and therapists are attentive and residents recover well. A small number of reports raise serious concerns about theft, neglect, and one allegation of abuse, particularly around dementia care, which families should weigh against the many positive experiences.
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