Home Health Compare
Reviews for CHI St. Vincent Health at Home - Hot Springs are largely negative, with families reporting delays in care, poor communication, and scheduling problems. One nurse is singled out for exceptional, dedicated care, but most reviewers describe frustrating experiences with management and coordination of services.
AI-generated from reviews and community data.
CHI St. Vincent Health at Home - Hot Springs is a home health agency serving Hot Springs, Arkansas offering Home Health. Families rate it 2.6 out of 5 across 5 reviews.
CHI St. Vincent Health at Home - Hot Springs is a home health and hospice community in Hot Springs, Arkansas.
Families rate CHI St. Vincent Health at Home - Hot Springs 2.6 out of 5 based on 5 Google reviews.
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Help Me Choose2.6overall · 5 ratings combined
2.6★ on Google (5)
Elizabeth Jones
Jan 2025
I see a lot of bad reviews however you guys have not had Alexis!!!! She is the absolute best. Rain, sleet, or snow, she is there! She cares about my pain, she cares about making sure that my wound vac is taken care of to the utmost degree! She has officially become apart of our family. If you guys are reading this she NEEDS a raise!!!!! Like yesterday!
Steve Crain
Jul 2022
With the exception on one good nurse, this organization cannot take care of their patients. No scheduling controls by the management.
Melissa Hair
Mar 2021
Please - find someone else besides CHI St. Vincent Home Health in Hot Springs to provide home healthcare!! I assumed they would be the best choice because they are associated with the hospital in which he was just released from a 20 day stay due to esophageal bleeding issues. Boy, was I wrong!! My 84 year old dad has been out of the hospital for one week now and has yet to see a physical therapist or speech therapist. As you can imagine, he lost a lot of weight and muscle mass after an extended stay like that, and he needs a lot of help to be independent like he was before his hospital stay. We are definitely not getting it from this company. When I called and spoke to his case manager, he could not provide me an answer as to why my dad had not received any visits from PT or speech therapy. Please don't waste your time with these folks - especially when your loved one's health is at stake!
Raven Spurlin
Sep 2018
This is the worst home health agency I have ever had. They do not get my labs to the doctor in a timely manner. The nurses know nothing about the labs nor can they access them. They cannot get all the supplies you need. The office manager Ms Loretta is a gossiping troll!! She shared lies about me with the home health agency I changed to. She also gave them and my IV medicine provider false information and told them lies about me. Very unprofessional. Run don’t look back!!
CHI St. Vincent Health at Home - Hot Springs is a Medicare-certified home health agency (certified since 1976). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
238 completed patient surveys, 26% response rate.
Hospital outcomes
How patients did
Service area
CHI St. Vincent Health at Home - Hot Springs reports serving 38 ZIP codes, including Benton, Hot Springs National Park, Amity, Arkadelphia, Bismarck, Bonnerdale, Caddo Gap, Delight, Donaldson, Dover and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047006. National figures are the average across all certified agencies.
CHI St. Vincent Health at Home - Hot Springs offers Home Health.
CHI St. Vincent Health at Home - Hot Springs has not published its pricing. For context, communities in Hot Springs that publish rates start around $4,495 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
CHI St. Vincent Health at Home - Hot Springs is located at 220 McAuley Ct in Hot Springs, Arkansas.
Reviews for CHI St. Vincent Health at Home - Hot Springs are largely negative, with families reporting delays in care, poor communication, and scheduling problems. One nurse is singled out for exceptional, dedicated care, but most reviewers describe frustrating experiences with management and coordination of services.
Yes. CHI St. Vincent Health at Home - Hot Springs is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
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