Deb Hanks
Jul 2026
My mother in law was there 15 days. The care was awesome. It's a clean place. Friendly staff. Great care for her at 95 yrs old
1 / 6Quick Facts
- Total units
- 216
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 216
- Inspections
- View history (27 citations)
CMS Care Compare
What Families Think
Chautauqua Nursing And Rehabilitation Center is a skilled nursing and long-term care community in Dunkirk, New York, holding a 3.1 out of 5 rating from 38 Google reviews. No detailed reviewer comments or amenity information were provided, so specific family feedback beyond the aggregate rating isn't available.
The Bad
- Overall Google rating of 3.1 out of 5 suggests mixed family experiences
AI-generated from reviews and community data.
Chautauqua Nursing & Rehabilitation Center is a senior living community in Dunkirk, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.1 out of 5 across 41 reviews.
About Chautauqua Nursing & Rehabilitation Center
Chautauqua Nursing And Rehabilitation Center is a skilled nursing / long term care community in Dunkirk, New York. The community is licensed for up to 216 residents.
Families rate Chautauqua Nursing And Rehabilitation Center 3.1 out of 5 based on 38 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Chautauqua Nursing & Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
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Help Me ChooseReviews of Chautauqua Nursing & Rehabilitation Center
3.1overall · 41 ratings combined
3.1★ on Google (41)
Theresa Hart
Jan 2025
My 93 year old dad was in the facility for approximately 2 months and received excellent care. We thought we were going to have to place him in assisted living but they took great care of him so he was able to take care of his personal and medical needs almost on his own. And what he couldn’t do once he was home, the facility set up care for him so it was an easier transition back home. He is now thriving. If anyone asks my dad how his care was he tells them he was taken great care of—he is willing to tell anyone. He loves to go back and visit too.
Fade
Nov 2024
These people are just awful. I have a Loved one in that place and has been very neglected. I'm looking into a transfer. Please do not put your Loved one in this awful place. The staff is very incompetent, biased and ignorant. (update). I have tried to reach out to the administration and have failed to get a response. Infact, when I have called I just get an automated answering service. I find it interesting how the replies to all these reviews seem automated to, just slightly edited to satisfy that specific review. My loved one almost died of dehydration due to the incompetence of the staff. They do not care! I am done trying to talk to them. Update I went there to visit my Loved one and as I was pulling into the parking lot there was an elderly man laying on his back in the parking lot! No staff was around so I helped him off the ground and picked up his walker. This Man was laying in the hot sun on the pavement. He said he had been there for a while. When I went in I told the receptionist and she didn't get help or anything! 😞 I can't believe this place isn't being investigated.
Rose Swiatowski
Aug 2024
Last place I'd ever consider placing a family member. Absolutely terrible!!!! I can not express this enough. Horrible under trained staff( top to bottom). Director of facility refused numerous times to speak with family about neglect. Numerous complaints filed with New York State, no one seems to care, including the state. My mom was in for rehab, now she can't walk. Fell out of bed twice( broke her arm). We were call at 5 am to update DNR, the nurses didn't cared she couldn't breathe( looking to cover themselves). We immediately told them to transfer her to the hospital. When admitted to the hospital we were told she needed a blood transfusion( 2 bags needed) had a UTI( she has a catheter that was improperly placed) and multiple pocks of fluid in her lung! They did not follow protocols. Her white blood cells count was through the roof!!! They would have never sent her out for proper medical care had we not insisted. Had no intentions of doing so just wanted to update her DNR so they wouldn't be held responsible when something happened. She also has multiple bedsore. One was black and has been there for 8 months (but they have been treating it, right!). I trusted them to care for her as I live out of state. I cry knowing my mother is treated like a dollar sign. Needless to say I will be holding everyone accountable to the furthest extent.
Lindsay Schrantz
Nov 2023
I think this place is awful! It crazy how any time you visit.. other residents will be in my Grandpa's room stealing his items, you try to ask for help from staff to removed these people.. good luck! He constantly "falls out of wheel chair" .. why isn't he fastened in correctly? Not to mention the bed sheets would he covered with feces... then you go to ask for new sheets and it takes an hour later. Either hire more staff or take on less residents if you can't appropriately manage things. (Certain staff are wonderful... I'm speaking my frustrations on the terrible ones!) Edit/update: They give residents morphine and oxygen but NO fluids through iv.. even tho resident is dehydrated hasn't ate or drank in a day? He "doesn't need that".. odd?
Government Inspection History
5 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 5, 2025Health Complaint2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2025
Aug 12, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2024
Dec 1, 2023Fire Safety StandardHealth Standard14 citations
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2024
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 30, 2024
Oct 1, 2021Fire Safety StandardHealth Standard4 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2021
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2021
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2021
Jan 18, 2019Fire Safety StandardHealth Standard6 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2019
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Mar 19, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Chautauqua Nursing & Rehabilitation Center offer?
Chautauqua Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Chautauqua Nursing & Rehabilitation Center located?
Chautauqua Nursing & Rehabilitation Center is located at 10836 Temple Road in Dunkirk, New York.
What do families say about Chautauqua Nursing & Rehabilitation Center?
Chautauqua Nursing And Rehabilitation Center is a skilled nursing and long-term care community in Dunkirk, New York, holding a 3.1 out of 5 rating from 38 Google reviews. No detailed reviewer comments or amenity information were provided, so specific family feedback beyond the aggregate rating isn't available.
How did Chautauqua Nursing & Rehabilitation Center do on recent health and safety inspections?
Chautauqua Nursing & Rehabilitation Center had 5 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Chautauqua Nursing & Rehabilitation Center?
Submit the Request Information form on this page to connect with Chautauqua Nursing & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Chautauqua Nursing & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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