3.8(4 ratings)· Providence average: 4.1
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of CharterCARE Home Health Services generally praise the clinical staff, especially nurses and physical therapists who provide attentive, skilled care in the home. A couple of reviewers had frustrations with office communication and scheduling, but the hands-on care itself gets strong marks.
AI-generated from reviews and community data.
CharterCARE Home Health Services is a home health agency serving Providence, Rhode Island offering Home Health. Families rate it 3.8 out of 5 across 4 reviews.
CharterCARE Home Health Services is a Medicare-certified home health agency serving Providence, Rhode Island since 1987. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Reviewers consistently praised the clinical staff for their expertise and attentiveness. One reviewer noted caring and knowledgeable nurses who handled wound care over several months, while another described physical therapists as patient and kind during post-surgical care at home. Reviewers also mentioned that many of the registered nurses and physical therapists have been with the company for more than a decade. However, reviews were mixed regarding office communication and appointment scheduling, with one reviewer reporting difficulty reaching the office and another describing a scheduling conflict that resulted in a missed appointment.
CharterCARE holds a CMS quality star rating of 3.0 out of 5 stars.
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Help Me Choose3.8overall · 4 ratings combined
3.8★ on Google (4)
Glen Turner
Apr 2025
Amazing nurses I have had them coming to do wound care and bandage changes for about 6 months because I’ve had 4 separate procedures during that time. I am extremely happy with the nurses. The office not so much they were hard to contact a few times but I think it’s because they had some changes going on but I highly recommend them
Jovanny Adorno
Mar 2025
horrible experience my appointment was at 2.30 and left at 4 with no service at the end when i was leaving they came out to call my name but i had to go already i work full time i left early to be there on time but i ran out of time i had to go pick my daughter up horrible changing my dr for sure
Wendy Moricas
May 2024
The physical therapist and PTA that came to our home for my husband was patient, kind, and knowledgeable. Took great care of my husband after he had surgery.
Kaylee Kanis
Apr 2024
Caring and knowledgeable staff. Pretty much all of the RNs and physical therapists have been with the company for 10+ years!
CharterCARE Home Health Services is a Medicare-certified home health agency (certified since 1987). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
78 completed patient surveys, 30% response rate.
Hospital outcomes
How patients did
Service area
CharterCARE Home Health Services reports serving 47 ZIP codes, including Providence, Cranston, Warwick, Pawtucket, Barrington, Bristol, Central Falls, Chepachet, Clayville, Coventry and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 417029. National figures are the average across all certified agencies.
CharterCARE Home Health Services offers Home Health.
CharterCARE Home Health Services is located at 50 Maude St in Providence, Rhode Island.
CharterCARE Home Health Services carries a 3.8 out of 5 rating from 4 Google reviews. Families of CharterCARE Home Health Services generally praise the clinical staff, especially nurses and physical therapists who provide attentive, skilled care in the home. A couple of reviewers had frustrations with office communication and scheduling, but the hands-on care itself gets strong marks. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. CharterCARE Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact CharterCARE Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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