MyLivingChoice

CharterCARE Home Health Services

50 Maude St

3.8(4 ratings)· Providence average: 4.1

CharterCARE Home Health Services, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1987
Staff tenure
Many RNs and PTs have 10+ years with company

What Families Think

Families of CharterCARE Home Health Services generally praise the clinical staff, especially nurses and physical therapists who provide attentive, skilled care in the home. A couple of reviewers had frustrations with office communication and scheduling, but the hands-on care itself gets strong marks.

The Good

  • Nurses praised for wound care and bandage changes
  • Physical therapists described as patient, kind, and knowledgeable
  • Staff described as caring and knowledgeable
  • Many RNs and PTs have 10+ years with company

The Bad

  • One report of office being hard to contact
  • One report of long wait with no service at an appointment

AI-generated from reviews and community data.

CharterCARE Home Health Services is a home health agency serving Providence, Rhode Island offering Home Health. Families rate it 3.8 out of 5 across 4 reviews.

About CharterCARE Home Health Services

CharterCARE Home Health Services is a home health and hospice community in Providence, Rhode Island.

Families rate CharterCARE Home Health Services 3.8 out of 5 based on 4 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at CharterCARE Home Health Services

Home Health

Amenities

Community Amenities

  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of CharterCARE Home Health Services

3.8overall · 4 ratings combined

3.8★ on Google (4)

Glen Turner

Apr 2025

via Google

Amazing nurses I have had them coming to do wound care and bandage changes for about 6 months because I’ve had 4 separate procedures during that time. I am extremely happy with the nurses. The office not so much they were hard to contact a few times but I think it’s because they had some changes going on but I highly recommend them

Jovanny Adorno

Mar 2025

via Google

horrible experience my appointment was at 2.30 and left at 4 with no service at the end when i was leaving they came out to call my name but i had to go already i work full time i left early to be there on time but i ran out of time i had to go pick my daughter up horrible changing my dr for sure

Wendy Moricas

May 2024

via Google

The physical therapist and PTA that came to our home for my husband was patient, kind, and knowledgeable. Took great care of my husband after he had surgery.

Kaylee Kanis

Apr 2024

via Google

Caring and knowledgeable staff. Pretty much all of the RNs and physical therapists have been with the company for 10+ years!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to CharterCARE Home Health Services, never sold or shared.

Medicare Quality of Care

CharterCARE Home Health Services is a Medicare-certified home health agency (certified since 1987). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

78 completed patient surveys, 30% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing83%US 86%
  • Patients' breathing improved84%US 85%
  • Patients got better at taking medications correctly81%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations82%US 61%

Service area

CharterCARE Home Health Services reports serving 47 ZIP codes, including Providence, Cranston, Warwick, Pawtucket, Barrington, Bristol, Central Falls, Chepachet, Clayville, Coventry and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 417029. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CharterCARE Home Health Services offer?

CharterCARE Home Health Services offers Home Health.

Where is CharterCARE Home Health Services located?

CharterCARE Home Health Services is located at 50 Maude St in Providence, Rhode Island.

What do families say about CharterCARE Home Health Services?

Families of CharterCARE Home Health Services generally praise the clinical staff, especially nurses and physical therapists who provide attentive, skilled care in the home. A couple of reviewers had frustrations with office communication and scheduling, but the hands-on care itself gets strong marks.

Does Medicare cover care from CharterCARE Home Health Services?

Yes. CharterCARE Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use CharterCARE Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CharterCARE Home Health Services?

Submit the Request Information form on this page to connect with CharterCARE Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at CharterCARE Home Health Services? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Providence.