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Berkshire Place Nursing and Rehabilitation Center

455 Douglas Avenue

3.4(84 ratings)· Providence average: 4.1

Berkshire Place Nursing and Rehabilitation Center, photo 11 / 3

Quick Facts

Total units
220
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
220
Facility size
Licensed for up to 220 residents
Rehab services
On-site PT and OT rehab therapy

What Families Think

Most reviewers describe serious problems with cleanliness, staff responsiveness, and basic care at Berkshire Place, while a few single out the physical and occupational therapy team for praise. The community holds a 3.4 out of 5 rating from 84 Google reviews, with several detailed accounts of long call-light waits, dismissive staff, and unsanitary conditions.

The Good

  • Rehab therapists described as patient and respectful
  • One reviewer called staff pleasant, dedicated, and sincere
  • On-site PT and OT rehab services available

The Bad

  • Multiple reports of filthy conditions and strong odors
  • Several reviewers cite slow or unanswered call lights
  • Reports of rude, dismissive, or unresponsive staff
  • One account of missing safety equipment like bed rails

AI-generated from reviews and community data.

Berkshire Place Nursing and Rehabilitation Center is a senior living community in Providence, Rhode Island offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.4 out of 5 across 84 reviews.

About Berkshire Place Nursing and Rehabilitation Center

Berkshire Place Nursing and Rehabilitation Center is a skilled nursing / long term care community in Providence, Rhode Island. The community is licensed for up to 220 residents.

Families rate Berkshire Place Nursing and Rehabilitation Center 3.4 out of 5 based on 84 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Berkshire Place Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Berkshire Place Nursing and Rehabilitation Center

3.4overall · 84 ratings combined

3.4★ on Google (84)

reinaa

Jul 2025

via Google

I recently visited my father who is staying on the first floor of this nursing home, and I was absolutely horrified by what I saw. The facility is filthy—food was scattered everywhere, and the entire floor reeked of a terrible odor that made it difficult to even breathe. It’s heartbreaking to see the conditions in which the residents are expected to live. The staff is incredibly unresponsive; phone calls go unanswered for hours, if they are answered at all. When you finally do manage to get someone on the line or speak to a nurse in person, you’re met with an attitude that is dismissive at best and downright rude at worst. There is a complete lack of compassion, urgency, or professionalism. I would never recommend this place to anyone who cares about their loved ones. It’s genuinely upsetting and unacceptable that such poor standards of care are allowed to continue.

Kerri Milos

Mar 2025

via Google

This place was a nightmare. I still have flashbacks of the bad care that I had nurses laughing at you because there's no meds for your pain. Mice running around like you're in their backyard filthy dirty narcissist CNA's don't care you can go dirty with your hair not wash for a whole week and nobody cares people eat in the dining room with Johnny's the people that live there are wearing Johnny's??? at suppertime when there's soup being served there's no spoons so how are you supposed to eat it on days where you eat a sandwich they have all the utensils that you need on a day where you have to cut a piece of meat there are no knives??? that doesn't even make sense to me. This place is a joke and they should not be opened. I even called the department of health and they're still open.that's crazy!! I had a major 4 1/2 hour surgery on my ankle and all my doctor wanted me to do was make sure that I put plenty of ice for swelling and my leg elevated and yet the nurses and CNA didn't even know while I was there every time I asked for an ice pack they thought that it was a big deal and would go and get it and then handed it off to another worker and say can you give this to the girl who broke her leg they didn't even know why I was there Please do not let anyone that you love go there please heed my warning.!!!

Pama Brown

Feb 2025

via Google

A friend is there for rehab, both PT and OT. Both therapists have been great. Patient and respectful. The staff are all so pleasant and kind. Ann Marie is very helpful, dedicated and so sincerely sweet.

Janymill Vargas

Mar 2023

via Google

I wouldn't give it one star!!! Our experience was bad. The Fatima hospital took steps to admit my dad so that he could recover his strength and this place would help him, only for 1 to 2 weeks. We arrived at about 5-6 pm. I didn't want to leave my dad just because he wasn't up to it, he really needed someone by his side, but I had to leave him with no options. We left my dad alone for the night. The next day, I arrived early to see how he was doing and spend the day with him to assist him, but the conditions I saw him in were depressing! I saw blood on my dad's sheets on the side of his legs, I don't understand, because he had nothing on his skin, and they don't put IVs in that place. I saw him alone, with yoga mats on the sides of the bed in case he fell off since he can't get up. We had asked this place to put rails on the bed and they said yes they would get them or if not they would get you a different bed that had rails which was a lie the maintenance person told me they didn't there were such things. To conclude, this place is lousy! It smells horrible and it really looks like a hospital for mental health, not for recovering and regaining strength! The next day, I got my dad out of this horrible place and took him home. Just because I asked for his vital signs to be taken, a serious problem was formed. Here at home, he's doing a hell of a lot better than the life expectancy our dad was given to us by certain Berkshire employees that dreadful day! We took my dad under our responsibility, we signed a document, and there weren't even wheelchairs available to transport him to my vehicle, it took a lot of work to get it and they didn't even help us sit him in the wheelchair, we, his family, did everything . The place smells so bad that my dad got that horrible smell impregnated in everything he was wearing.

Maciel Ortiz

Nov 2022

via Google

I am here for rehab of my leg in 36 years ok and all I can say is that Food is terrible very little customer care I have to say there is about 2 or 3 between one nurse and 2 aids that I always saw doing there jobs with care, call light answering for patients is terrible I’ve had to wait as long as 1 hour after pressing my call light for help and it is filthy most of the time therapy is good I can say other than that this place is a joke employees are careless is sad to have people work in this environment whom have no desire to help just for the money. To work with people elderly and others with disabilities you must have a heart to whant to help others sadly that is not seein here , I would not recommend this place at all.

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Government Inspection History

12 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Health Complaint2 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 23, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 23, 2026

Apr 2, 2026Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 12, 2026

Sep 4, 2025Fire Safety StandardHealth Standard11 citations
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity H of L: actual harm, patternCorrected Sep 30, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Sep 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

May 20, 2025Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2025

Mar 27, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2025

Jan 17, 2025Health Complaint3 citations
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2025

  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2025

Nov 6, 2024Health Complaint2 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 6, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 6, 2024

Oct 8, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024

Jul 26, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2024

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2024

Nov 14, 2023Health Complaint1 citation
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 14, 2023

Aug 1, 2023Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 31, 2023

Jun 8, 2023Fire Safety StandardHealth Standard12 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Jul 8, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Jul 8, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Berkshire Place Nursing and Rehabilitation Center offer?

Berkshire Place Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Berkshire Place Nursing and Rehabilitation Center located?

Berkshire Place Nursing and Rehabilitation Center is located at 455 Douglas Avenue in Providence, Rhode Island.

What do families say about Berkshire Place Nursing and Rehabilitation Center?

Most reviewers describe serious problems with cleanliness, staff responsiveness, and basic care at Berkshire Place, while a few single out the physical and occupational therapy team for praise. The community holds a 3.4 out of 5 rating from 84 Google reviews, with several detailed accounts of long call-light waits, dismissive staff, and unsanitary conditions.

How did Berkshire Place Nursing and Rehabilitation Center do on recent health and safety inspections?

Berkshire Place Nursing and Rehabilitation Center had 12 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Berkshire Place Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Berkshire Place Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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