Andrew hall
Jul 2024
The staff actually cared about my grandmother and got to know her. They were kind. Not all places care, but the people at Chapmans do.
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Reviews of Chapman Healthcare are mixed, with several families praising the compassionate, attentive staff especially in hospice and end-of-life situations, while one detailed account raises serious concerns about diabetic care management during rehab and understaffing. Front-desk phone etiquette was also flagged as an issue by one caller.
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Chapman Healthcare Assisted Living is a senior living community in Alexander City, Alabama offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 13 reviews.
Chapman Healthcare Center, Inc. is a skilled nursing facility and specialty care assisted living provider located in Alexander City, Alabama. The facility operates 188 skilled nursing beds and 46 specialty care assisted living beds on Dadeville Road just off Highway 280, approximately an hour and a half from Birmingham or Montgomery.
The organization has served Tallapoosa County and the surrounding area since 1963, with its specialty care assisted living facility established in 1996. The center is Medicare and Medicaid certified and accepts Medicare, Medicaid, private pay, and long-term care insurance.
Chapman Healthcare Center's mission emphasizes providing quality resident care in a manner that promotes dignity and quality of life. The facility works collaboratively with residents, families, and physicians to develop individualized care plans intended to meet resident expectations and promote the highest practical well-being while recognizing each person's individuality.
Nursing staff are available 24 hours a day, 7 days a week to address questions and concerns about residents. Administrative office hours are Monday through Friday from 8:00 am to 4:00 pm.
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Help Me Choose4overall · 13 ratings combined
4★ on Google (13)
Andrew hall
Jul 2024
The staff actually cared about my grandmother and got to know her. They were kind. Not all places care, but the people at Chapmans do.
Jasmine Mendoza
Jan 2024
lady who answered the phone was very highly rude you all need better kind and not rude receptionist. Did not get her name because of how rude she was. When someone calls they are supposed to give out there name did not even do that just over all rude and seemed like she just did not want to work.
Anna Travis
Aug 2023
My brother was sent here after his stroke for REHAB. He called us after day 3 and said his sugar was not being controlled. I called the Admin and she connected me with THE DIRECTOR of NURSING, I went straight up there and met with her, Her name was RITA. The DON ( RITA) said "They are "NOT" a Diabetic Insulin Controlling facility! I told her my brother is in here from a stroke! She said "Well a high BLOOD SUGAR will not CAUSE a STROKE! Me being a Nurse said to her" Lady, WHERE DID YOU GET YOUR NURSING DEGREE? Thats the NUMBER 1 CAUSE IN A DIABETIC is a high BLOOD SUGAR!" She was like " Oh, I did not know that!" I'm like what the heck?!? Then I was trying to explain to her, you have his medical records, you knew he was Type 1 upon admission..she told me she had NOT read his medical records. Then asked me what was the Difference in Lantus and Novalog? I should have just taken him home RIGHT THEN! But, he loved his OVER WORKED NURSES AND HIS PHYSICAL THERAPIST and just wanted to get better. All seemed to be going okay. then the weekend came..Back to square one..I called to complain again, because this place is an hour away, and the Administrator APRIL connected me back to the DON! After talking to Insurance Company and just having common sense, I went and took him OUT!!NEVER EVER SEND YOUR FAMILY MEMBER HERE! All they want is a check! They are understaffed and like I said, the Nurses did all they could legally to help him and even expressed this to us. PT was awesome but, The Dr or Nurse Practitioner takes care of whole Facility and is NEVER AVAILABLE..Lord help if something happens on weekends! I'm so glad we got my brother out of there and I will be reporting them to the State for the sake of the others! His Blood sugars were running in the stroke levels and he has a Kidney Transplant! They almost caused another catastrophe! If you have a family member here..Please relocate them or send them somewhere else!
Roxanne Speigner
Jan 2022
My grandmother was placed in this facility on hospice one week before she passed. I cannot thank them enough for the kindness, compassion, care and professionalism that was shown to my granny and our family. We could not have asked for a better place to say goodbye to her. Great Job Chapman Health, keep it up, you are making a difference!
Carla Thrift
Oct 2016
Chapman's is a decent size Nursing home. It has a very living and caring staff with training opportunities. They offer rehab. Services. And activities to keep residents entertained. They have a decent pay grade and offer CNA classes
Chapman Healthcare Assisted Living offers Assisted Living and Skilled Nursing / Long Term Care.
Chapman Healthcare Assisted Living is located at 3701 Dadeville Road in Alexander City, Alabama.
Reviews of Chapman Healthcare are mixed, with several families praising the compassionate, attentive staff especially in hospice and end-of-life situations, while one detailed account raises serious concerns about diabetic care management during rehab and understaffing. Front-desk phone etiquette was also flagged as an issue by one caller.
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