Andrew hall
Jul 2024
The staff actually cared about my grandmother and got to know her. They were kind. Not all places care, but the people at Chapmans do.
Chapman Healthcare Assisted Living
3701 Dadeville Road4(13 ratings)· Alexander City average: 4.6
Own this community? Update your listing · Marketing for operators
1 / 2Quick Facts
- Total units
- 188
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 188
- Inspections
- View history (9 citations)
- Facility age
- Operating since 1963 in Tallapoosa County
- Assisted living start
- Specialty care assisted living established in 1996
- Nursing coverage
- 24/7 nursing staff availability
- Facility size
- 188 skilled nursing beds plus 46 assisted living beds
- Payment options
- Accepts Medicare, Medicaid, private pay, long-term care insurance
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Chapman Healthcare are mixed, with several families praising the compassionate, attentive staff especially in hospice and end-of-life situations, while one detailed account raises serious concerns about diabetic care management during rehab and understaffing. Front-desk phone etiquette was also flagged as an issue by one caller.
What reviewers praise
- Staff described as caring and compassionate
- Positive hospice/end-of-life care experience
- Physical therapy praised as excellent
- Offers CNA training and classes for staff
- Nursing staff available 24/7
What reviewers flag
- One serious report of mismanaged diabetic insulin care
- One account describes facility as understaffed
- On-call doctor/nurse practitioner not always available
- One report of rude, unhelpful receptionist
AI-generated from reviews and community data.
Chapman Healthcare Assisted Living is a senior living community in Alexander City, Alabama offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 13 reviews.
About Chapman Healthcare Assisted Living
Chapman Healthcare Center, Inc. is a skilled nursing facility and specialty care assisted living provider located in Alexander City, Alabama. The facility operates 188 skilled nursing beds and 46 specialty care assisted living beds on Dadeville Road just off Highway 280, approximately an hour and a half from Birmingham or Montgomery.
The organization has served Tallapoosa County and the surrounding area since 1963, with its specialty care assisted living facility established in 1996. The center is Medicare and Medicaid certified and accepts Medicare, Medicaid, private pay, and long-term care insurance.
Chapman Healthcare Center's mission emphasizes providing quality resident care in a manner that promotes dignity and quality of life. The facility works collaboratively with residents, families, and physicians to develop individualized care plans intended to meet resident expectations and promote the highest practical well-being while recognizing each person's individuality.
Nursing staff are available 24 hours a day, 7 days a week to address questions and concerns about residents. Administrative office hours are Monday through Friday from 8:00 am to 4:00 pm.
Types of Care at Chapman Healthcare Assisted Living
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Chapman Healthcare Assisted Living
4overall · 13 ratings combined
4★ on Google (13)
Jasmine Mendoza
Jan 2024
lady who answered the phone was very highly rude you all need better kind and not rude receptionist. Did not get her name because of how rude she was. When someone calls they are supposed to give out there name did not even do that just over all rude and seemed like she just did not want to work.
Anna Travis
Aug 2023
My brother was sent here after his stroke for REHAB. He called us after day 3 and said his sugar was not being controlled. I called the Admin and she connected me with THE DIRECTOR of NURSING, I went straight up there and met with her, Her name was RITA. The DON ( RITA) said "They are "NOT" a Diabetic Insulin Controlling facility! I told her my brother is in here from a stroke! She said "Well a high BLOOD SUGAR will not CAUSE a STROKE! Me being a Nurse said to her" Lady, WHERE DID YOU GET YOUR NURSING DEGREE? Thats the NUMBER 1 CAUSE IN A DIABETIC is a high BLOOD SUGAR!" She was like " Oh, I did not know that!" I'm like what the heck?!? Then I was trying to explain to her, you have his medical records, you knew he was Type 1 upon admission..she told me she had NOT read his medical records. Then asked me what was the Difference in Lantus and Novalog? I should have just taken him home RIGHT THEN! But, he loved his OVER WORKED NURSES AND HIS PHYSICAL THERAPIST and just wanted to get better. All seemed to be going okay. then the weekend came..Back to square one..I called to complain again, because this place is an hour away, and the Administrator APRIL connected me back to the DON! After talking to Insurance Company and just having common sense, I went and took him OUT!!NEVER EVER SEND YOUR FAMILY MEMBER HERE! All they want is a check! They are understaffed and like I said, the Nurses did all they could legally to help him and even expressed this to us. PT was awesome but, The Dr or Nurse Practitioner takes care of whole Facility and is NEVER AVAILABLE..Lord help if something happens on weekends! I'm so glad we got my brother out of there and I will be reporting them to the State for the sake of the others! His Blood sugars were running in the stroke levels and he has a Kidney Transplant! They almost caused another catastrophe! If you have a family member here..Please relocate them or send them somewhere else!
Roxanne Speigner
Jan 2022
My grandmother was placed in this facility on hospice one week before she passed. I cannot thank them enough for the kindness, compassion, care and professionalism that was shown to my granny and our family. We could not have asked for a better place to say goodbye to her. Great Job Chapman Health, keep it up, you are making a difference!
Carla Thrift
Oct 2016
Chapman's is a decent size Nursing home. It has a very living and caring staff with training opportunities. They offer rehab. Services. And activities to keep residents entertained. They have a decent pay grade and offer CNA classes
Government Inspection History
3 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 10, 2021Fire Safety StandardHealth Standard1 citation
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2021
May 9, 2019Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Jul 26, 2018Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2018
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2018
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2018
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Chapman Healthcare Assisted Living offer?
Chapman Healthcare Assisted Living offers Assisted Living and Skilled Nursing / Long Term Care.
Where is Chapman Healthcare Assisted Living located?
Chapman Healthcare Assisted Living is located at 3701 Dadeville Road in Alexander City, Alabama.
What do families say about Chapman Healthcare Assisted Living?
Chapman Healthcare Assisted Living carries a 4.0 out of 5 rating from 13 Google reviews. Reviews of Chapman Healthcare are mixed, with several families praising the compassionate, attentive staff especially in hospice and end-of-life situations, while one detailed account raises serious concerns about diabetic care management during rehab and understaffing. Front-desk phone etiquette was also flagged as an issue by one caller. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Chapman Healthcare Assisted Living do on recent health and safety inspections?
Chapman Healthcare Assisted Living had 3 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Chapman Healthcare Assisted Living?
Submit the Request Information form on this page, or contact Chapman Healthcare Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Chapman Healthcare Assisted Living? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Alexander City.
Adams Rehabilitation And Healthcare Center
Alexander City, Alabama0 mi
4.8(68)
Skilled Nursing / Long Term Care
Enhabit Home Health
Alexander City, Alabama1 mi
4(6)
Home health
Bill Nichols State Veterans Home
Alexander City, Alabama1.9 mi
4.3(22)
Skilled Nursing / Long Term Care
The Willows Assisted Living
Alexander City, Alabama3.9 mi
5(2)
Assisted Living
Meadows On Hillabee Assisted
Alexander City, Alabama5.8 mi
3(1)
Assisted Living
Dadeville Healthcare Center
Dadeville, Alabama11.6 mi
4.5(57)
Skilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Alexander City bring help to the house: daily living, companionship, and respite for family caregivers.
