MyLivingChoice

Central Home Health Care

20245 W 12 Mile Rd #100

3.6(8 ratings)· Southfield average: 4.1

Central Home Health Care, photo 11 / 3

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1985
History
Providing home care since 1985
Service Area
Serves Tri-County Southeast Michigan region

What Families Think

Reviewers who used Central Home Health Care for post-surgical recovery, including hip replacements and rotator cuff repair, generally praise the physical therapists and nurses as skilled, professional, and flexible with scheduling. One reviewer described a negative experience with a home health aide who seemed inattentive to a surgical incision, raising a quality-of-care concern.

The Good

  • Physical therapists praised by name for recovery help
  • Nurses helpful with medications and blood work
  • Staff described as professional, knowledgeable, and respectful
  • Flexible scheduling for appointments

The Bad

  • One report of an aide inattentive to a surgical incision check

AI-generated from reviews and community data.

Central Home Health Care is a home health agency serving Southfield, Michigan offering Home Health. Families rate it 3.6 out of 5 across 8 reviews.

About Central Home Health Care

Central Home Health Care provides home health and hospice services in Southfield, Michigan. The agency serves patients recovering from surgery and managing complex medical needs in their own homes.

Most families report strong experiences with the clinical staff. Patients highlight nurses who are attentive to medications and wound care, and physical therapists who are knowledgeable and engaged in rehabilitation, one family noted their therapist "showed me love" during post-operative recovery. Scheduling flexibility and respectful, professional interactions are themes across positive reviews. However, one family experienced a visit where the provider prioritized conversation over clinical assessment, underscoring that consistency in care quality varies.

Central Home Health Care holds a 3.6 out of 5 Google rating based on 8 reviews. The majority of feedback is positive, though the small review sample suggests prospective patients may want to discuss provider assignment and visit structure directly with the agency.

Types of Care at Central Home Health Care

Home Health

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Help Me Choose

Reviews of Central Home Health Care

3.6overall · 8 ratings combined

3.6★ on Google (8)

Kaye Mitchell

Feb 2025

via Google

After my husband's back surgery, they sent some dingbat who was more interested in sitting around yapping for hours as if we were her friends than actually checking his incision. This is supposed to be health care, if I wanted some pill-popper to bring me candy I'd order candy.

Darrell Miggins

Nov 2022

via Google

Riki was a great Physical Therapist. I recommend him and this company to anyone. I had a PLIF Posterior Lumbar Interbody Fusion. He helped out a lot with my recovery.

Traves Fudge

Aug 2021

via Google

Let me tell you the nurse and therapist that came out and showed me love is getting me more comfortable with the recovery to the point we’re I feel like I can punch a wall with my brand new rotator cuff but that would be crazy but I mostly definitely appreciate their service at this company

Ankit Parikh

Jan 2021

via Google

I am very satisfied with my experience and the quality of care. The staff and therapists are very professional and knowledgeable, they always treat you with respect and they have always been very flexible in scheduling. I always have a positive experience during my appointments, and I would highly recommend this place to all my friends and family!!!

Karishma

Feb 2013

via Google

Very happy with the quality of care given. Had a hip replacement and was referred to Central Home Health Care by my physician. Nurse was very helpful with my medications and blood work. I had the best physical therapist.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Central Home Health Care, never sold or shared.

Medicare Quality of Care

Central Home Health Care is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency62%US 79%
  • Rated their overall care 9 or 10 out of 1077%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well82%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

45 completed patient surveys, 30% response rate.

Hospital outcomes

  • Discharged to the community79%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed97%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved98%US 85%
  • Patients got better at taking medications correctly95%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations89%US 61%

Service area

Central Home Health Care reports serving 145 ZIP codes, including Detroit, Warren, Farmington, Southfield, Sterling Heights, Troy, Bloomfield Hills, Clinton Township, Lake Orion, Livonia and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237180. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Central Home Health Care offer?

Central Home Health Care offers Home Health.

Where is Central Home Health Care located?

Central Home Health Care is located at 20245 W 12 Mile Rd #100 in Southfield, Michigan.

What do families say about Central Home Health Care?

Reviewers who used Central Home Health Care for post-surgical recovery, including hip replacements and rotator cuff repair, generally praise the physical therapists and nurses as skilled, professional, and flexible with scheduling. One reviewer described a negative experience with a home health aide who seemed inattentive to a surgical incision, raising a quality-of-care concern.

Does Medicare cover care from Central Home Health Care?

Yes. Central Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Central Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Central Home Health Care?

Submit the Request Information form on this page to connect with Central Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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